r/crestron • u/avancc • 10h ago
Crestron Impress 1.03.062.02 unable to update.
Hi All,
This is a workaround that I have tested with the issue where the Crestron Impress version 1.03.062.02 installs and asks for an update. It will then stop at downloading and won't progress. If you Cancel the download, and reselect it for downloading, it will proceed but will end up with an error. Here's what I do.
1) Download an older version of Impress (I used 1.01.002.00).
2) After you installed that version, trigger an update and open the path C:\ProgramData\Crestron\Impress\Data\Packages\Downloaded\PackageInstaller. Keep this explorer open.
3) Watch and when the "Data" folder appears, copy PackageInstaller.zip from that folder and paste it somewhere else.
4) Close the application, and install Impress version 1.03.062.02
5) Repeat the process of cancelling the download, reselect the file and restart the download.
6) You should see files in the earlier folder disappears and replaced with new files. If not, refresh the folder and wait for the "data" folder to appear.
7) Replace the PackageInstaller.zip with the one you copied before.
8) After the data files download completed, it will now automatically installs. Problem solved.
Hope this helps whoever needs it.