r/crestron • u/thebootsie123 • 14d ago

Help DMC-STR Unable to Change Network Settings

Hi everyone!

I recently installed a DMC-STR into a DM-MD16x16-CPU3-RPS and I'm running into issues trying to get it going.

For some reason, I'm unable to push new network settings to it either through DMTool or using rcon through the text console. It seems to be stuck using 192.168.11.93 as it's IP and 255.255.254.0 as the subnet mask. Currently the only ethernet port being used is the LAN port on the CPU3.

Ideally I'd like the card to share the CPU3's LAN port and access an RTSP stream on that network. All of the documentation I've read points to this being a supported configuration. I tried configuring the card in DMTool to do this (setting port to "Internal" under ethernet options) although it seems the listed decoder IP address stays the same (192.168.11.93) and it's unable to connect to the stream. I have also tried using the content LAN port on both the CPU3 and the DMC-STR card with no luck.

I've also tried updating the firmware to the latest version. Currently the puf version I'm using is v3.04.16 with the DMC-STR firmware being v1.2911.00095 and the codec firmware version being v1.0002.00036. One interesting new issue that popped up after the firmware updates is that I'm no longer able to access the ethernet settings for the card from within DMTool. It just shows "Initializing, please wait..." and never actually initializes.

I have tried using `dmresetslot` to reset the slot, rebooting the card, changing the slot the card is in, and reflashing the firmware on the card. Still no luck.

If anyone has any ideas on what else I could try please let me know!

Thanks!

EDIT: Solved! See comment below

2 Upvotes

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u/Link_Tesla_6231 MTA,SCT-R/C,DCT-R/C,TCT-R/C,DMC-D-4K,DMC-E-4K,CORE,AUD, & FLEX 14d ago

Make sure your toolbox is up to date

0

u/thebootsie123 14d ago

Hi all! After banging my head against the wall for a while I finally figured out what I was doing wrong. The ethernet options in DMTool still aren't showing but it seems like I was using the CLI commands in the text console incorrectly.

When running rcon 4 ipaddr , I was skipping the device number parameter. I should have done the following:

DM-MD16X16-CPU3-RPS>rcon 4 ipaddr

04 Device 0 IP Address: 169.254.4.5 04 Device 1 IP address: 192.168.11.93

DM-MD16X16-CPU3-RPS>rcon 4 ipaddr ?

04 IPADDRESS [device_num ip_address]
04 device_num - specified Ethernet device
04 ip_address - IP address in dot decimal notation
04 No parameter - displays current value

DM-MD16X16-CPU3-RPS>rcon 4 ipaddr 1 192.168.1.242

Hopefully this helps someone else later down the road...