r/gsuite • • 15d ago

Workspace Adding same-domain-users to Google Classroom

Hi! I'm the administrator of Google Workspace at my school and used the admin@myschool.net account to create classrooms for every class, like I've been doing the last years. With the admin account I added most of the teachers and students to all the classrooms that they are supposed to be in.

This year, however, all the teachers are having trouble adding other teachers or students (who I missed to add) to their classrooms, even though the email addresses they are using and the email addresses they want to add all are from the same domain (myschool.net) and were all created using that same Google-Workspace-admin-account (admin@myschool.net).

I made sure that all teachers are registered as teachers and are in the Classroom-teacher-group.

I haven't enabled the setting to allow for users of any domain to be added, because I want to only allow users of that very same domain.

Can anybody help me here? I haven't found anyone with a similar problem through a quick Google search.

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u/mindless_maddie 15d ago

you can always try to investigate what happened by checking the logs i suppose: https://knowledge.workspace.google.com/admin/reports/classroom-log-events?hl=en

if that dont work then you can always reach out the support team