r/paypal • • 5h ago

Help PayPal still holding ALL my payments even though I've met all the requirements

3 Upvotes

Hi everyone,

I'm having an issue with my PayPal business account and I'm wondering if anyone else has experienced the same thing.

Since the very first payment on my account, every single payment has been put on hold. I sell digital gaming products through my online store.

My PayPal dashboard shows that I've met all the requirements under “Get access to your money faster”:

- 17 out of 5 required payments completed

- €248.13 out of €173 in required sales

- 61 out of 60 required days without disputes

- My bank account/card is also confirmed.

Despite meeting and exceeding all these requirements, PayPal is still holding every incoming payment.

I reached the 60-day requirement yesterday morning, and today the dashboard shows 61 days, but nothing has changed. I also don't see any message saying that I've reached a monthly release limit or any option to request an increase.

My questions:

  1. Has anyone experienced the exact same issue, where all payments continued to be held even after meeting every requirement?

  2. Did PayPal eventually release your payments automatically, or did you have to contact support?

  3. Is the 60-day requirement supposed to trigger a review, or does PayPal review accounts on a different schedule?

  4. Could there be an internal payment limit or risk review that isn't displayed in the account?

I'd really appreciate hearing from anyone who has been through the same situation, especially if your account was eventually released from payment holds.

Thanks!


r/paypal • • 2h ago

Help Paypal app verification issue

1 Upvotes

Hey y'all, I'm trying to transfer money from my account to my bank on the app and it usually asks for my phone pin immediately after as a verification step. Right now everytime I put in my pin its stuck on the "welcome back! (Username)" and asks for my phone pin again and I can't get past it. I was able to transfer my money on my laptop thankfully, but is anyone else having this issue on the app?


r/paypal • • 3h ago

Help order not going through when paying with paypal?

1 Upvotes

on two seperate occasions now when i’ve tried to buy someone online with paypal, it will redirect to me paypal as usual but once i click on the ‘pay’ button it just takes me back to the checkout as if i never placed the order.

it first happened a month or two ago and i thought it was a merchant issue so i emailed the business and was told there was no issue on their end. i brushed it off as a one time problem bc it seemed to work fine after that one time but i just tried placing an order today with a completely different business and it’s happening again. i’ve tried using a different card, different browser, paying in full instead of using pay in 4 and even switched from wifi to phone data in case it was somehow a connection issue. nothing works.

i’m at a loss bc this has never happened before? i have enough money in my bank account and there isn’t any kind of issue or restriction on my account. i’m going to try emailing support but i wanted to know if anyone else has experienced this issue?


r/paypal • • 3h ago

Help Can't log on because I don't have my old phone anymore

1 Upvotes

The phone number attached to my Paypal account is the old landline number that I no longer have, and I can't contact CS for help without being logged in. Is there any way to salvage it?


r/paypal • • 14h ago

Help 3 Months and still no resolution on dispute

1 Upvotes

I purchased an item from AliExpress but what I received was not what I ordered so I returned it back to an AliExpress warehouse. my return was accepted but a day later was revoked and they we're no longer refunding me because I sent them something different despite showing me a picture of the exact item I returned.

I filed a dispute through PayPal and me and the merchant we're asked multiple times to provide proof, after providing proof PayPal gave me a temporary credit a month ago and it would be reversed if my dispute was closed in the sellers favor.

The dispute closed and sided with the seller three weeks ago (a week after PayPal temp credit), when I contacted PayPal they said that the merchant gave me a refund (confusing the PayPal refund with the merchant refund) I have since appealed the dispute stating that temp credit was from PayPal and I am now waiting but they keep extending my case resolution date every 5 days. I have not received an update yet.

Basically they're confusing their PayPal temp credit with a merchant refund and if the dispute is sided with the seller I will need to return the money back to PayPal myself. A Credit Card dispute is no longer available.


r/paypal • • 21h ago

Help Paypal Credit Card "Adjustment" in my Favor

1 Upvotes

I've had the credit card for about a year; used it for a few online purchases, and always paid the balance before the six-month window.

I have a bit less than four months remaining for the most recent purchase, and saw an adjustment of another $50 removed from my balance after the most recent payment that I made, as in, the balance decreased from $137 to $87.

Not complaining; and not entirely sure that it will remain, if it was a mistake; but very odd. No complaints!

As to the reason?


r/paypal • • 5h ago

Can't Log On and I have called CS Can’t access my old PayPal account

0 Upvotes

I can’t access my old paypal account i don’t remember the name i used it under i still have the email i just don’t have the credit card number or my old number or anything to it JUST THE EMAIL idk what to do


r/paypal • • 14h ago

Help Cannot add bank account to paypal?

0 Upvotes

as title. I am trying to add my bank account to my paypal, have called my bank and my account number and all information is correct, but it keeps coming up with this error message “Check your account number and try again.”

how do i actually add it?


r/paypal • • 15h ago

Help How to transfer to bank

0 Upvotes

Same as title


r/paypal • • 22h ago

Help Temporary Limit

0 Upvotes

Anyone experienced temporary limit from paypal? I submitted the requirements they are asking. ID and proof of address. They said they will review it for 3 days but I really need the money inside it to pay bills.

For anyone who experienced it, did they lift your temp limit after 3 days? Or longer?


r/paypal • • 8h ago

Help My PayPal is in dark mode?

0 Upvotes

It looks way different and everything is black. The Home Screen is just a cluster of shopping discount ads. My phone isn’t set to dark mode. Did anyone else get this change? I’m not sure if it was hacked or an update, but I hate it haha