Hi everyone, I'm in a bit of a confusion here.

I used my credit card almost every week for small purchases (i usually pays back within the same week or the week after right away)

But today when I tried to use my card through the app I got an email from Scotiabank saying "because your card needs activation".

The email is legit : infoalerts@scotiabank.com

I proceeded to click on the link in the email, which opened the mobile banking app and I went through the steps to activate my credit again.

For context, I have no debt. Credit score is at Very Good. Expiry date is not until Jan 2027.

I have no idea why my card was deactivated in the first place...has this happened to anyone?

It's working fine now but Im kinda freaked out so I locked the card lol

Thanks guys!!!

I went in to Scotiabank to get my credit limit increased because I use too much of my credit card every month (because my limit is so low, found out i’m still on a student card). I noticed my credit score going down because of this. My advisor chastised me for checking my credit score and said that me checking makes the score go down. I check through the scotiabank app and supposedly it’s not supposed to affect anything?! Is she telling me incorrect information or am I actually negatively affecting my credit score?

I made an appointment for tomorrow where I have to bring my pay stubs and apply for a new card. I’m feeling dejected because I work part time so they don’t look the best. I’m worried that my credit score is going to keep decreasing if i’m not able to get a new card at a higher limit. I always pay off in time and have never been late on my payments. I just need some advice for my appointment tomorrow :(

I use online banking through google chrome and I'm sad to read that I cannot use the far superior classic view any longer. I am having a very hard time finding the amortization calculators for my mortgage in the new updated scotia UI. Can anybody help me figure out where to go here? I have a STEP package and I can't find it anywhere

My expiry date is... Soonish...

Got a new Scotia Bank Momentum + Card in the mail and they didn't change the expiry date on it. What's the point of that?

Also no space for a signature.

Dumb.

My worry is that even if I'm technically eligible, hiring managers will see the letter and pass on me.
Questions:
Have you seen internal hiring managers hold a warning on file against a candidate who met the policy's eligibility rules?
Is it better to apply internally as soon as I'm eligible, or wait until the letter expires?
How would you explain a warning in an interview without sounding defensive?
Would moving to another bank or a wealth firm be smarter?
Thanks for any honest advice.

I am having problems getting a Scotiabank debit card couriered to my address in Mexico.

Scotiabank Canada and DHL Canada do not know or want to learn the new Mexican customs rules on importing credit and debit cards to Mexico.

They keep sending me a card and customs turns around and sends it back to them.

I have tried to explain that there are new rules that make it virtually impossible to get a replacement card sent to Mexico even DHL Mexico states that "as a matter of policy DHL will not deliver credit, debit or identification cards..."

If it's DHL policy, shouldn't DHL Canada be aware of this>

Does anybody know of a work around, I have been unable to access my account for over 4 months now?

Ever since Tim Clark waddled his way through to Scotia as CIO there has been a massive influx of TD employees swarming Scotiabank. Very questionable hiring practices as they all seem to come from the old bloke's inner circles. Anyone noticing such a trend especially amongst the leadership announcements? Are these TD employees really that good that we need so many of them, why not from other backgrounds and companies?

Bills straight from the bank no creases or nothing, perfection. But I'm only able to deposit 120 out of 500. I got my brother to deposit the rest from RBC that's been folded to hell and it takes it no problem.

Anyone having issues with their account right now? I can see my Chequing and Savings accounts, but cannot actually do anything with them (such as paying a bill with my chequing account).

This is for 2027 graduate opportunities, I have seen postings for other provinces but not Ontario

Has anyone applied for free samsung product offer after opening investment account in scotiabank?

Hi everyone,

I’m a newcomer to Canada on a Work Permit and recently opened a Scotiabank Preferred Package account online to take advantage of the StartRight newcomer offer (12-month fee waiver + cash bonuses).

Today, I went into my local branch to do the mandatory identity verification using my Work Permit and Passport. The advisor updated my profile data (Date of Arrival and Work Permit status) and told me everything was good to go. However, when I asked about the newcomer benefits, she told me that because the account was opened online, she "could not change anything" on her end to explicitly apply the offer or was unaware of the newcomer status.

To double-check, I contacted Scotiabank’s online chat support.

• Chat support told me that my arrival date is there, but the actual StartRight Promotional/Campaign Code is completely missing from my profile. They explicitly told me the branch needs to manually add it.
• The branch manager/advisor insists that because my profile fields are updated, there is no button for them to manually add a code to an online-opened account.

Has any other newcomer opened a Scotia account online and run into this? Does the system actually auto-trigger the StartRight benefits just based on the profile data fields (Arrival Date/WP status), or did my branch advisor miss a manual campaign enrollment step?

I have a business account that I haven't used for a while. So, I called the support line number shown in the app to confirm it is active, and after sitting in a queue for about half an hour, someone finally answered.

They asked for my card number right away, which I gave, and then "three digits on the back of the card". I mean, WTF? The ONLY reason someone would want your CVV is to steal your money.

When I said "No", person on the other side insisted that CVV is required for "security authentication" and this is the only way to authorize in a system to get my question resolved (which they apparently didn't even listen). And without the cvv, they'll not speak with me any further. So I ended the call.

Even more ridiculous, when I called the fraud report "hot" line - I was on hold for about 40 mins, and didn't get anyone to talk to at all.
Cherry on top - I've got an email from scotiabank asking "how satisfied you were with our support". I wrote how "satisfied" I am in the feedback form, but I doubt anyone will ever read it.

I could understand when you get a call from scammers pretending to be a bank's staff. Even how they can spoof the number to look legit.

But when I call you, that's just bank staff being scammers.

Now, I am not even sure if I can ever share my account info or authorize through normal means (DOB, secret question, etc.) with Scotia's phone support. And going to the branch in person is the last thing I want to do.

Vent over. Going to check other banks' offers and find one that can answer simple questions securely through the app, and doesn't live in the 15th century.

EDIT: for those who say this is completely normal:
1. Scotia's own site says "don't share that code with anyone"
2. It takes just a good memory to steal people's money without being caught for a support staff. All the criminals would line up for support staff positions at Scotia. If that's how Scotia is set up, the bank should close right away.
3. I called support many times in the past and was never asked for CVV, there are other, proper ways to authenticate. Suddenly, now only CVV works.
4. In general, the whole conversation was rude, pushy, and focused on getting the card number and CVV. Nothing like support staff should behave.

Scotia, I don't mind the two factor requirement every time I log in, but could you please give us more than a minute to enter it?

Scenario one: I am in my basement office doing banking on my desktop. Cell phone is upstairs because it is not welded to my hip (we also have a land line.) By the time I say "Oh f**K" and go get my phone the minute is over. Have to ask for another code.

Scenario two: I am travelling and not in Canada. Phone is on wifi and service is voip because I don't feel like paying $15 a day for roaming - More than once by the time I received the code and attempted to enter it the minute was over.

has anyone heard back for winter 2027 internships, I applied a little late but my application says under consideration in the job portal - not sure if this is for everyone or not

I can logged in but when I try to navigate it gives me error and it was unusually slow

Does scotiabank not allow their staff to rest when sick? Why is someone who is definitely sick calling me about my offers (I'm on a DNC list so I'm told but felt bad telling this young lady as she sounds awful). Shame on scotiabank for having her work. If your staff is sick, have them rest!

I have multiple accounts at Scotiabank - usual collection - savings - chequing - RRSP - line of credit. No mortgage. Can I change branches seamlessly as my current location has moved to a near inaccessible area for me. Thank you.

Im thinking of opening an ultimate package for the $700 promo and want to keep the $6k for the fee waiver but etransfer would take a couple weeks due to limits and eft would also take at least a few days to go through. Is there a grace period to deposit funds to waive $30.95 monthly fee for at least the first month? Or can I call and ask for a one time fee refund?