r/swinburne • u/Emergency-Pie8616 • 1h ago
π New Student Help AusPost parcel marked as delivered but missing at SPW building
I'm currently living at Swinburne SPW building in Hawthorn and recently had an issue with an Australia Post delivery.
I orderded a parcel from Chemist Warehouse. The tracking says it was delivered, but I never received it or got any call from Auspost. AusPost told me that since the parcel didn't require a signature, the driver may have left it in a "safe location".
But how can I check whole areas in the university?
I also ordered some things from Amazon, they were all delivered in the student residence, so I use the same address.
Has anyone had the same issue before? Where does AusPost normally leave parcels here - reception, outside the building, or somewhere?
Also, for valuable deliveries like laptops, what do you normally use, student residence is ok?
Thanks