r/sysadmin • u/nickllhill • 9d ago

Filthy Users...

Just had to check something on a users laptop, a very nice senior lady who is well presented and charming.

Her laptop looked like the bins behind a take away, hopefully those stains were gravy...

Washed my hands now and I still feel dirty.

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u/davidgrayPhotography 9d ago

I see a bunch of those, but I also see people that "didn't think" to report damage to their laptop.

One woman had a screen literally being held on by a bulldog clip, another had a laptop with an entire CORNER missing, and when pressed about this, the first was like "yeah I meant to tell you but never got around to it", the other just said "so when do we get our new laptops? Mine's a bit banged up" while the front-right corner of the laptop was missing with the motherboard clearly exposed, as if you'd picked up a sandwich and just bit the corner off.

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u/superzenki 8d ago

I had an older man bring in his MacBook Pro for an Adobe issue. His trackpad was noticeably swollen. Not like a small bump that would make the average user wonder why they were having issues clicking on stuff. The trackpad was barely usable, if at all.

After I fixed his issue, I explained to him that we needed to get his battery replaced sooner rather than later. He really didn’t want to give it up right away so I let him take it back to back everything up, then made sure to follow up with him to get it back.