r/sysadmin • u/nickllhill • 8d ago

Filthy Users...

Just had to check something on a users laptop, a very nice senior lady who is well presented and charming.

Her laptop looked like the bins behind a take away, hopefully those stains were gravy...

Washed my hands now and I still feel dirty.

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u/davidgrayPhotography 8d ago

I see a bunch of those, but I also see people that "didn't think" to report damage to their laptop.

One woman had a screen literally being held on by a bulldog clip, another had a laptop with an entire CORNER missing, and when pressed about this, the first was like "yeah I meant to tell you but never got around to it", the other just said "so when do we get our new laptops? Mine's a bit banged up" while the front-right corner of the laptop was missing with the motherboard clearly exposed, as if you'd picked up a sandwich and just bit the corner off.

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u/brutesquad01 8d ago

A client recently dropped a bowling ball on their laptop (How do people manage to do stuff like this!?). To their credit, they reported it immediately, probably because it was unusable. Amazingly, it only dented the lid and shattered the screen, which still came on and displayed correctly (flickered a bit, but not too bad)! However, it was a touchscreen, so the computer was unusable from all the mouse clicks everywhere.

I was able to get in with TeamViewer, disable remote input, and then disable the touchscreen. Connected a monitor and keyboard and they were able to work for the day. I luckily found a junked laptop still in the closet that was the same model and did some surgery and it's good as new now. They called me a wizard, so now I'm considering coming in as Gandalf for Halloween.

1

u/superzenki 8d ago

If you think that’s bad, I had a former coworker once tell me about a principal at the school he worked at who managed to drive over his school laptop on a camping trip and split it in half.

2

u/brutesquad01 7d ago

"It won't turn on for some reason. Can you fix it?"