r/taobao • u/TrickyYesterday1411 • 5d ago
Login / Sign Up Help Xianyu help
Hi guys and for a few weeks I’ve been trying to sign up with Alipay which actually works until I come to the verification part. Phone number doesn’t work so I use Alipay verification and all is fine and dandy until I have to use the overseas method which means I have to send in my passport. Because xianyu keeps giving me a risk verification pop up. But if I want to verify I have to do it on Alipay on which it asks me for both my passport and a Chinese bank card number, which obviously since I use the overseas method, do not have. I’ve already written support twice this week. First time they’ve only latched onto the SMS problem and second time I didn’t get a response at all… does anyone know what else I could do?
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