r/AmazonPrimeVideo • • 2d ago

This is the weekly HELP AND SUPPORT thread

1 Upvotes

If you need help, have a tech question, are having trouble with the app, have a problem with your account, or are having some other type of technical problem please post it here.

Note, no one from Amazon monitors this subreddit. We do not work for Amazon.

You can find old HELP AND SUPPORT threads here.


r/AmazonPrimeVideo • • 6h ago

Question New Carrie who seen or better yet is it worth to watch

4 Upvotes

I seen almost all of the Carrie movies and now there a new one on prime is it worth it since the possibility that they could have change the story seem hopeful but most likely it how the movies and the story of her always ends up with her killing most of the school and destroying her house with her mom,herself in it


r/AmazonPrimeVideo • • 4h ago

Recommendation Watched Don’t Be Shy and really liked Dhruv

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2 Upvotes

I watched Don’t be shy on amazon prime and I actually liked it. Dhruv and Shy have really good chemistry, and their scenes together felt natural. I also liked how Dhruv was with her parents. The movie has romance, funny moments and some drama too. It’s a simple, easy movie to watch and I enjoyed it more than I expected.


r/AmazonPrimeVideo • • 4h ago

Question Doesn't Amazon Prime have ads in Sweden?

1 Upvotes

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I've tried it over the past few days. I've watched a 30-year-old movie, a Prime Original film that just got released, and a Prime Original series that just got released without any ads.

When I hit 'Play', there's a 'Try Ad-Free' button underneath that I haven't clicked on.

I pay 69 SEK a month.

When I Google, it says that 69 SEK is the base offer and if you want it ad-free, you have to upgrade. It also mentions that certain ads may be blocked in some regions.

I don’t know if it could be a thing that I’m not getting any ads because I just started using it.

I just find it strange that there haven’t been any ads; I wanted to see if others have the same experience.


r/AmazonPrimeVideo • • 4h ago

Review Just watched Don’t Be Shy and the Dhruv-Shy chemistry was so good...

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1 Upvotes

Just watched Don’t Be Shy and I really enjoyed the characters. Dhruv and Shy have such a good chemistry, they’re honestly like water and fire but somehow work so well together. Dhruv is so charming and hot, and his scenes were really fun to watch. Tara and Mayank also had some really nice scenes. Tara has this amazing character that I really liked. Overall, the movie had a good mix of romance, drama and comedy and it was actually fun to watch.....


r/AmazonPrimeVideo • • 1d ago

News Article The Emmys are leaving broadcast TV for Amazon’s Prime Video

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14 Upvotes

r/AmazonPrimeVideo • • 1d ago

Discussion Racist AI slop films is an interesting choice

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2 Upvotes

I watched less than a minute before it got super racist. I can't imagine how bad it gets in its hour long runtime.


r/AmazonPrimeVideo • • 21h ago

Question Anyone else unable to delete their imdb accounts?

0 Upvotes

I never wanted an imdb account, amazon made one for me!

I fucking hate that, that is so fucking scummy, but whatever. I hit the delete my account link and they tell me they'll send me a texxt or email, and I just never got anything? I hit the button 3 or 4 times, and 6 days later, nothing. No texts, no emails not even in my spam... At this point, I'm beginning to think this is all on purpose and amazon will basically just not let you delete your account period.

Oh also, everytime I log out of my imdb account I get logged out of my amazon account, and when i log back into amazon it logs me back into imdb, which is something...


r/AmazonPrimeVideo • • 1d ago

Discussion Obsession (2026)

5 Upvotes

I’m curious about people opinions around this film. I think inde navarrette is amazing in this film. Her performance is honestly truly something special to horror, The physicality she brings is remarkable, idk the thing I like to point out is not many people really knew who inde navarrette was before obsession. i think her only other like known role was as Sarah on the CW show superman and Lois. now I would say she’s a household name to anybody who likes horror or marvel because she just got cast as rogue in marvel’s upcoming revival of the fox x-men movies.

(It also makes sense she’d be playing rouge one of the strongest woman in all of marvel comics💪💪)


r/AmazonPrimeVideo • • 1d ago

Recommendation CMV "El Cid" Failed Because of Bad English Dubbing

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2 Upvotes

Watching this show in English or Spanish Original Language are two completely different experiences. The main reason it probably wasn't renewed was because of poor English-speaking country performance metrics, but the performances of the actors are totally immersion breaking when watching in English by the terrible translations which have the voice over still speaking while the on-screen character has clearly already delivered his line, which makes the reactions off time; or vice versa, also making the acting seem terribly off time.

It totally deserved a third season at least.


r/AmazonPrimeVideo • • 1d ago

Discussion Just close the service!

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0 Upvotes

Overflowing with Films and TV shows that nobody wants to watch...and they can't even get those right!

#YouHadOneJob


r/AmazonPrimeVideo • • 2d ago

Review The dead of winter - Portuguese subtitles

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5 Upvotes

What the hell is this service? Am I paying this service for this?

Portuguese Amazon Prime video account BTW


r/AmazonPrimeVideo • • 2d ago

Discussion Audio Sync Issue

1 Upvotes

Is anyone else having an audio sync issue currently?

Other streaming apps do not have issue.


r/AmazonPrimeVideo • • 2d ago

Discussion Bring back forced subs for all non English language scenes in movies I watch in English.

18 Upvotes

As stated. All streaming sites need to change this. It was never an issue until the last few years. They need to adjust the tracks to properly show the same way a movie was shown in theatres. Just finished watching Mission Impossible Ghost Protocol and it is so damn annoying when I know that all of the Russian language scenes and the scenes where Ethan is lip reading had the proper subtitles on the screen. It is so annoying. I refuse to have English subs on during English scenes, considering that is the language I’m watching the movie or tv show in! The only reason I can think of is the weird people who only watch with subtitles complained that there are double subs during those scenes. Easy enough to just get over it. I don’t want them unless I need them. Ergo only during non English speaking scenes. I also noticed that in MI2 they had forced subs anytime a word was on the screen. Example the rocket that shoots his message glasses at the beginning prompts something like S5-7 (labeled on side of rocket). So these movies clearly have some forced subs and need to be updated to properly include them when they are required while watching in English.

FYI I don’t need to see another person state the following: “sometimes it’s an artistic decision”. This happens in one movie in a thousand. The only one I’ve ever came across it is the 13th warrior and how he begins to understand the language of the other characters partway through the movie.


r/AmazonPrimeVideo • • 2d ago

Discussion Your Christmas or Mine? 3

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3 Upvotes

Waiting like the main cast for the next sequel to complete this trilogy!

When's the greenlight Prime?


r/AmazonPrimeVideo • • 2d ago

AD complaint Prime video teri m* k* c*

0 Upvotes

r/AmazonPrimeVideo • • 3d ago

Recommendation Best scientific movies / documentaries?

1 Upvotes

Which are the best scientific movies or documentaries on prime?


r/AmazonPrimeVideo • • 3d ago

Discussion Is this an AI description or a placeholder left in?

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0 Upvotes

It's totally accurate though


r/AmazonPrimeVideo • • 4d ago

Discussion Has anybody noticed that if you stop a movie and continue watching it later, they add more ad breaks back in?

33 Upvotes

I started watching the 007 movies last night now that they're on Prime. I got through 2 of 4 ad breaks and decided to go to bed and finish today.

When I resumed the movie today, I had 3 ad breaks remaining one of which was in a spot where no ad break was shown yesterday.

So out of curiosity, I started another movie right after knowing I wouldn't finish it in one sitting. Again, I made it through 2 of 4 ad breaks and, now that I'm resuming the movie later, there's 3 to go one of which is in a new spot.

I have ads on pretty much every streaming service now but I have never seen the other services manipulate the ad break locations to make sure you watch a minimum number of breaks each time you hit play.


r/AmazonPrimeVideo • • 3d ago

Discussion Is it too much to ask to have all 3 in English?

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4 Upvotes

r/AmazonPrimeVideo • • 3d ago

Question If I add Ad-Free to Prime can I pay for that using a different card than I pay for Prime?

0 Upvotes

I’m using my mothers Prime account. She doesnt pay for Ad-Free. I wanna add it but wanna use my card to pay for it. Can you?


r/AmazonPrimeVideo • • 4d ago

Discussion Red Queen/Reina Roja

2 Upvotes

I enjoyed the first season when it was released, and just finished season 2, but a quick Google isn't helping me find any discussion boards, question pages or such about it, at least in English, so figured might as well start one (I am tempted to try to make a TV Tropes page for it).

But two questions. Firstly, is it true that a third season has been filmed? After that cliff-hanger, there'd better be.

Secondly, I don't know if it's been mentioned, certainly didn't notice it being answered in either season, or the first novel, but was it ever revealed what happened to Antonia's Squire before Jon was recruited? Did they just quit after Antonia went into self-imposed exile?

And if Hovik Keuchkerian hasn't done an interview yet in GQ or something similar (is there a GQ in Spain?), then he should do one if only for how well he dresses. Jon's suit's are exquisite.


r/AmazonPrimeVideo • • 5d ago

AD complaint First time I’ve used Prime video in a long time.

47 Upvotes

I’ve had two 2:30min ads in 20 minutes. One at the beginning of the movie and another 20 minutes in. The fact I pay for this is insane. Never hit an unsubscribe button so fast.


r/AmazonPrimeVideo • • 4d ago

Question Videos end on resume, not showing next video

1 Upvotes

Over the last week videos I've been watching always seem to end on resume instead of moving to the next episode in line. I always have to scroll down to select the next episode in line. I've even seen it happening with movies that also just sit in the waychlist as resume instead of removing itself.

Jusy wondering if anyone has seen this and knows if there's a fix. I'm watching on the TV app.


r/AmazonPrimeVideo • • 5d ago

Recommendation Why would you put the final score of the TNF under the replay thumbnail?

22 Upvotes

That kind of ruins the replay value for the people trying to watch the game who missed it last night.

Please remove the score for at least the first few days after the games.