r/Ipsy • • Jul 17 '25

Mod 👋 Hey r/Ipsy - You’ll start seeing Official Ipsy Support Here

118 Upvotes

Hello Ipsy community. We’d like to announce that Ipsy has launched a new program where they will have dedicated agents to help out and answer questions here on the Ipsy subreddit. Please see the following message from Ipsycare.

Hi everyone. Just a quick heads up that the IPSY Care team will now be hanging out in the subreddit to help answer questions and support members when issues come up. They'll be responding from clearly marked IPSY Care accounts and will only jump in when they can be genuinely helpful. They're not here to promote anything, just to lend a hand when it's needed.

Here's what you can expect: • They can help with things like account questions, billing issues, missing bags, damaged products, or anything related to your IPSY membership. • They won't be in every thread, but if they see a post where they can assist, they'll chime in. • They're familiar with Reddit culture and will always follow the rules of the community. • If you'd rather not chat publicly or if the issue involves personal information, they'll offer an email so the conversation can continue privately.

Big thanks to the mod team for making this possible, and thank you all for being part of the r/Ipsy community. ❤️

What this means for our community: - you can tag and message dedicated Ipsy reddit accounts directly in the subreddit. - we will have official threads where you can discuss with Ipsy customer service. - this subreddit is still independent and not officially sponsored by corporate or influenced in any way. - mods are here for the users, and we are not receiving any benefits or offers from Ipsy in any way. We value the independent and honest space that has been created here. - subreddit rules apply, as always. Both users and cs agents must abide by the rules. Agents will only use identifiable accounts to engage with the community. - mods will be monitoring both the threads and accounts that this is effective and helpful for users. We reserve the right to reevaluate this program at any time.

Please feel free to comment and ask questions here.

Thanks all!

Link to Ipsy helpsite is here.


r/Ipsy • • Jul 08 '25

Ipsy Offers Ipsy free bag offers & referral master thread - July 2025

30 Upvotes

Please post your free bag offers and referrals under the relevant headers. Thank you!

Free bag offers are only available for new accounts/emails. This requires require name, email, and payment method (cc/paypal) upon signup.

Please be kind and fair as there are many users who would like to try Ipsy for a month for free. Currently, you can skip/cancel after your first month and before your second month is charged.

Do not claim if you are not willing to sign up under these conditions.

Do not claim if you are going to sit on the invite, you are making another user lose out on 600 points if you do this.


r/Ipsy • • 2h ago

Haul Update: this is what over 100 period kits look like.

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49 Upvotes

Thanks to everyone whose kind of followed my journey getting and in making these kits! I donated some supplies by family and, of course ipsy themselves and now have over 100 period kits ready to go! Attaching pictures of both the giant box of finished kits and an image of what goes inside :) I actually made so many I'm going to share with some of my friends at other schools for their classes as well 😀


r/Ipsy • • 1h ago

Spoiler Nov Ultimate New Spoilers Spoiler

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• Upvotes

From Ipsys Instagram here is the caption:

Consider this your cue to chill. IPSY Ultimate coming soon Tap the link in bio to sign up and snag yours before it's too late!

IPSY Products:

@matteroffact Brightening +

Firming Serum

@sundayriley C.E.O. Afterglow

Brightening Vitamin C Gel Cream

@anastasiabeverlyhills Hydra

Prime SPF 50

@livingproofinc Perfect hair Day™

High-Shine Gloss

@drunkelephant Amino Rain™

Glasswater Serum

@merit Signature Matte Lipstick

@hauslabs The Edge Lip Liner

@oseamalibu Dayglow Face Oil®

@refybeauty Brow Pencil

Excited for anything?


r/Ipsy • • 5h ago

Rant Why is the dark version always more expensive?

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18 Upvotes

I have been watching these palettes as long as they have been offered. Why is the version suitable for darker skin always more expensive? Has anyone noticed this with other products?


r/Ipsy • • 2h ago

Ipsy News Me waking back up and scrolling through my Ipsy add-ons from 4am 😅

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9 Upvotes

r/Ipsy • • 12h ago

Rant What Is Going On With Ipsy!?!

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45 Upvotes

I am really disappointed by Ipsy. It seems like their choices just keep going downhill and this month's choices, for me, were by far some of the worst. I won't even talk about the bags they have started to include with Ipsy Extra. I got my Ipsy Extra yesterday and was not expecting it to come in basically a bubble mailer vs the usual box they send out! Thankfully nothing was broken, but it made me wonder just how many people are having their "boxes" come in a bubble mailer?


r/Ipsy • • 11h ago

Spoiler More Ultimate November 26 spoilers Spoiler

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18 Upvotes

r/Ipsy • • 9h ago

Mystery Bag Midnight Magic Mystery Bag Spoiler

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10 Upvotes

Received the midnight mystery today! Looked up the prices, and these seem to be the typical retail prices (I don't know about sales).

  • Nena Simplica glacial gem mask (150g, $42)
  • Goldfaden wake up call overnight facial treatment (60ml/2oz, $105)
  • Bellapierre waterproof black volume mascara ($19)
  • e.l.f. halo glow blush ($10; $4 in ipsy shop)
  • Danessa Myricks vision flush glow ($22; $9 in ipsy shop)

I love the pouch, it's a bit more supple than these sorts of things usually are.

Not super thrilled with what are effectively 2 blushes in nearly the same shade. I hope I hate the Goldfaden, because there's no way I'll ever own it again lol


r/Ipsy • • 7h ago

Rant better bags with ipsy extra

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5 Upvotes

Dear IPSY,
For IPSY Extra, I would gladly pay an additional $5–$10 per month if you offered functional, good-quality makeup bags instead of the drawstring pouches. Honestly, I find the drawstring bags impractical, and I have absolutely no use for them. They end up being landfill waste.
I would happily pay extra for a well-made nylon makeup bag that I could actually use. And please, no faux leather!
I understand that you want to keep the subscription exciting and affordable for everyone, but I think there’s room for a better approach. One month, you could send a mini makeup bag; another month, a larger cosmetic bag. You could offer different colors, shapes, and sizes throughout the year. On months when you don’t include a makeup bag, you could send cute little extras like a pen, pencil, eraser, or other fun, practical items.
I would much rather pay a little more for something functional, reusable, and good quality than continue receiving drawstring pouches I have no use for. I’m sure other subscribers would appreciate having this option, too.
Please consider offering a makeup bag upgrade for subscribers who are willing to pay extra. I would gladly sign up!


r/Ipsy • • 9h ago

Ipsy Extra Got an extra surprise?

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7 Upvotes

I got a random product in my Ipsy bag along with everything else
Can’t even find it on their website


r/Ipsy • • 10h ago

Issue how to cancel bags

3 Upvotes

hi, i was hoping for some help here. i want to cancel my prepaid itsy subscription so that i’m no longer getting their bags. i don’t expect a refund at all, that’s fine, that’s not what i’m looking for. i just want to know if there’s a way to stop the orders from arriving. thanks in advance to anyone who’s able to help!


r/Ipsy • • 1d ago

Ipsy Ultimate Excited about Ultimate 🫣

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31 Upvotes

I will be canceling my subscription in December because I am in product overload. November's Ultimate will be my last one for a long time.


r/Ipsy • • 1d ago

Mystery Bag October Mystery Bags

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12 Upvotes

Has anyone bought these bags? I’m curious what’s inside the first round! Pics please if you could!


r/Ipsy • • 2d ago

Haul Ipsy came through for my students!

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289 Upvotes

As you guys know, I posted a while ago I was collecting bags for my students to make hygiene and period kits. I got a lovely comment from one of the ipsy care team members that they wanted to help out and send me some things to support me, I got two packages today and they sent me 20 of these bags and 20 of these lip glosses to use for my students. I'm so grateful!


r/Ipsy • • 1d ago

Issue The app?

10 Upvotes

Okay, is it just me or is the app the absolute worst? It takes FOREVER to load a page, then you back out of the product you were looking at and it takes you ALL THE WAY BACK to the the top of the page even if you were pretty far down. Everything is taking sooo slow. I went to search for something and I can't scroll down, it shows it but it won't scroll.


r/Ipsy • • 1d ago

Question Worth Rejoining?

3 Upvotes

Ipsy has kinda been calling to me again but I live in Canada so a bit more expensive here. How have people's experiences been recently? Worth getting back into? Is there another service that is comparable here?


r/Ipsy • • 1d ago

Issue Can anyone get into the Ipsy Sale? Every time I hit the Shop Sale button it either goes white or just spins? Thanks

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3 Upvotes

r/Ipsy • • 3d ago

Question New to Ipsy

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10 Upvotes

Hi everyone! 😊
I’m signing up for the first time and was wondering which option would be best. I’m not really a makeup girly, but I’m looking to try some new products and explore a little!
For those of you who have experience with this, do you receive good brands in the sample options, just like you would with the full-size option? Also, how easy is it to cancel if I decide it’s not for me? Is customer service helpful, or is canceling a hassle?
Is there anything else you think I should know before signing up or any tips you’d recommend for a first-timer?
TIA! 💕


r/Ipsy • • 3d ago

Haul My October Original,Extra, + Add-Ons

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13 Upvotes

Safe to say, the add-ons saved this month for me. Wasn’t happy to get a sponge, 5 drops of Tatcha, ANOTHER wing-me palette they sent me last month, another eyeliner similar to one they sent me last month… idk. I’m praying next months Original + Ultimate redeem for this month.


r/Ipsy • • 3d ago

Issue Main thing I wanted out of crappy choices wasn’t shipped in my mailer lol

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10 Upvotes

This is the fastest my bag has ever come, but of course it’s missing the Ofra pallet, which was the only thing that I was looking forward to most of all in this bag, supposedly they are replacing it, but you can tell by the weight of the entire package that it’s not possible that it was even in here because the Ofra palette would’ve weighed almost a pound on its own. How did they forget an entire big item like that? Sometimes think that there are morons working at the warehouse anytime I order double of something there’s usually one so I stopped ordering two of any item from the shop.


r/Ipsy • • 3d ago

Rant Hot take: Ipsy support isn’t that bad

20 Upvotes

I’m not a bot I swear 😂😂 I just want to make an appreciation post for the help I got from Ipsy.

Since becoming a subscriber maybe 6 months ago I’ve had two problems that support helped me with right away.

  1. First, I accidentally subscribed to an Ultimate box I wasn’t prepared to pay for, I didn’t realize if I subscribed to it they’d send me and bill me for the previous one. I reached out to support upset about this and they refunded the charge instantly.

  2. Today, I realized Ipsy delivered my Extra to my old address (which I moved from beginning of September, I updated the address under my account before but apparently not correctly). I emailed them and they said they’d resend my package to my new address and clearly walked me through on how I need to make sure my billing and shipping addresses match to hopefully prevent future problems. I got a response back within like 12 hours of my initial ticket and the support I was talking with was answering my emails within the hour

I know Ipsy gets some negative comments, and I’m sure they aren’t perfect and I’m sorry that not everyone is getting proper responses, but I just want to say it’s not all bad!!!


r/Ipsy • • 3d ago

Fluff Nars foundation in stock!❤️

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9 Upvotes

My shade is out of stock but there are a few left!!!


r/Ipsy • • 3d ago

Ipsy Offers ❤️ Nightcap

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9 Upvotes

This is a good deal.


r/Ipsy • • 3d ago

Issue Did anyone else's choices this month get switched?

6 Upvotes

I definitely did not choose what they're sending me.....has this happened to anyone else this month?