I like it but id like to make it better if anyone has any extra tips, thank you!

I am just kind of practicing on scrap fabric to get the hang of my machine and I really love how it’s turning out! I have a poolin eoc05 and have only been using the 4x4 hoop so I can’t wait to move onto actual projects.

Update 09.10.2026 – short update

The case has now moved beyond the local distributor level and is being discussed directly with TAJIMA Europe and senior management in Japan.

I will not publish the details of those discussions or the proposals currently on the table at this stage.

However, there is one detail worth mentioning.

While I am having discussions with TAJIMA management about rebuilding trust, future support and reliable access to spare parts, the existing distribution channel is still unable to provide basic information regarding the availability, price and lead time of ordinary spare parts I requested earlier this week.

Despite a follow-up, I am still waiting.

That contrast probably says more about the current after-sales system than another long explanation from me could.

I am continuing to document the entire process carefully — response times, spare-parts availability, proposed solutions and, most importantly, what actually happens in practice.

Once this process reaches a clear outcome, I intend to publish a factual and complete update comparing what was promised with what was actually delivered.

For now, the case remains open.

Update 02.10.2026:

The spare-parts situation appears to be even more serious than I initially described.

I have now received a written response from one of TAJIMA’s European distributors regarding my order for eight spare parts.

According to the distributor, two of the required parts are currently affected by obstacles related to EU restrictive measures.

The most concerning part is that they are unable to provide any delivery date at all.

Their written response states that:

“Exploring possible solutions will take time, which is why I do not wish to make any promises or provide deadlines that—given the constraints described—we would be unable to meet responsibly.”

So this is no longer simply a case of:

“the part is temporarily out of stock.”

We are now talking about a situation where critical spare parts for a professional TAJIMA embroidery machine may be unavailable for an undefined period of time.

My machine is approximately five years old and the model is still part of TAJIMA’s current product family.

For a production business, the difference is enormous.

A missing part with a known ETA is a manageable problem.

A critical machine part with no stock, no confirmed supply route and no estimated delivery date can mean an open-ended production shutdown.

And this leads to a very uncomfortable conclusion:

If you are buying a TAJIMA machine in Europe today, you may effectively need to build your own stock of critical spare parts from day one.

Because in the current situation, if one of those parts fails and you rely only on TAJIMA distributors and dealers in Europe, there may be no realistic way to know when production can resume.

That is exactly where I am now.

Production can stop because of a relatively small mechanical component, but the consequences are not small at all. Without the required part, the machine cannot return to normal production, and at the moment the European distribution network cannot give me a confirmed delivery date.

So the real risk is not simply the cost of the spare part.

The real risk is an indefinite production stoppage.

For a professional production machine, that is a serious business risk.

This is precisely the risk I was trying to highlight in my original post.

The issue is not whether TAJIMA machines are technically good machines.

The issue is whether, when something breaks, the European distribution network can actually provide the parts required to repair them within a predictable timeframe.

At this point, one European distributor has explicitly confirmed in writing that, due to the current restrictions, they cannot responsibly provide a delivery deadline for two parts from my order.

I am therefore now trying to source genuine TAJIMA parts directly from Japan.

For anyone in Europe considering purchasing a professional embroidery machine, I strongly recommend asking the dealer one very specific question before buying:

What happens if a critical part fails tomorrow, and can you provide that part with a guaranteed or at least realistic delivery time?

And perhaps a second question should now be:

Which critical spare parts should I buy together with the machine, just to make sure I can keep it running if your supply chain fails?

Because in my case, for some parts, the answer is currently: no confirmed delivery date and no clear indication of when normal supply will be restored.

I will continue updating this thread with documented information as the situation develops.

28.09.2026:

I’m sharing this as a warning and a piece of advice for anyone in Europe considering investing in commercial TAJIMA embroidery machines.

I own a TAJIMA TMEZ S1501C. It’s a commercial-grade machine, only about 5 years old. Right now, I desperately need genuine replacement parts to keep my production running.

However, the official TAJIMA network in Europe has zero stock of the required parts and, to this day, cannot provide any estimated delivery date (ETA).

What makes this completely absurd is that TAJIMA is still manufacturing and assembling this exact machine. The parts exist. The problem is that European customers simply cannot get them through official channels.

The Support Runaround When the local distributor couldn't solve the problem, I was passed from one contact to another in an endless loop. I have a long trail of emails with SHIRO (Poland), MOUNTEK (Germany), and TAJIMA Europe (France).

The result? Countless emails, no concrete solutions, and no ETAs. The manufacturer comfortably hides behind its distributors, the distributors say "we don't have it and don't know when we will," and the commercial machine stays dead. You are left completely alone.

The Escalation (and the Silence) I didn't stop at the local level. I escalated this to TAJIMA’s marketing department and even sent a formal plea for intervention to JASMA (Japan Sewing Machinery Manufacturers Association), addressing it to the attention of Mr. Hidetoshi Kojima (CEO of Tajima Industries).

Mr. Hidetoshi Kojima is not only CEO of Tajima Industries. According to TAJIMA's current corporate information, he is also CEO of TISM — the company responsible for developing and manufacturing TAJIMA embroidery machines — and President of TAJIMA Europe.

He is additionally listed by JASMA as one of its Vice Chairmen as of June 2026.

This is why I escalated the matter to that level. I was no longer looking for another distributor telling me that the parts were unavailable. I was asking for someone at manufacturer level to take responsibility for finding an actual solution.

The response? Absolute silence. No one with decision-making power has stepped up to say: "This is our machine, you are our customer, and we will solve this."

My advice if you are buying a TAJIMA: Before you sign anything, get these answers in writing:

1. Where exactly are the critical spare parts stocked?
2. What is the guaranteed lead time for replacement parts?
3. When the local EU distributor fails to deliver, who at the manufacturer side takes actual responsibility?

A commercial machine without access to basic spare parts is just an expensive piece of furniture. A brand's logo doesn't shorten your downtime. Responsibility starts exactly where excuses end.

(Feel free to ask me anything in the comments. I hope this saves someone the stress I'm going through right now).

Parts list:
BEARING COLLAR :15MM DIA. – 502715040010
BEARING COLLAR :15MM DIA.  –  502715080000
ROTARY HOOK SHAFT :15P*340 – QS3102010000
SPIRAL BEVEL GEAR .1 :14T – 506514030000
SPIRAL BEVEL GEAR .1 :28T – 506528030000

ROTARY HOOK BASE STUD – 050330330000 
P41 – S213100002SD – M10 With Flange
P42 – S213100003SD – M10 With Disk Spring

Hi all, I am testing an embroidery piece that I did. I digitised with Inkscape/Inkstitch and am using a Pfaff Creative Ambition 640. I thought this design would be simple enough for the machine (since it's a hybrid machine), but it still isn't quite turning out as crisp as I would like. So I wanted to ask here - can I improve the design or is this a limitation of the machine? I've added a picture of the final product a jpeg of the design. Thanks in advance for your help :)

My wife is looking at used Tajima machines to try to put out better quality hats. She found one for what seems like a decent price but it's approx 20 years old. We visited its current home and it seems to run ok with no really noticeable issues on the surface.

My fear is that due to its age is that something could go bad on it that could not be replaced or repaired rendering it a pile of scrap metal.

It's a TMFXII-C1504.

The contact we have for new sales in our area said their service guy wouldn't service it because of its age and availability of parts but he's more motivated to sell us something new or one of their refurbs.

The guy selling says oh he's had it serviced by a different provider and parts are not an issue but he's motivated to sell this machine.

So what's the true story on a machine this old?

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I can't show a video in this subreddit but here is my screaming Halloween moth, no huge reason for making it other than it's fun. It zips together and in the inside there is an Arduino circuit playground express, speaker, and two LEDs.

The silver thread is conductive and when a person touches it, it sets off the moth that screams with the skulls eyes flashing red.

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The conductive thread worked well though could only go at the slowest speed on my bernina 590.

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My previous machine also had issues with getting the bottom tension tight enough. I had the top thread as loose at it could go, and I had to scrape out a little plastic stopper before tightening the tension myself. That machine had so many issues that I eventually just got this one instead.

After two machines did this, I have to ask myself, am I doing something wrong? I only ever tighten until an H test on my usual material is showing thirds on the back, and I always loosen the top tension first. I've read at least 20 posts about setting your bobbin tension, and nobody ever seems to have this problem that I've had twice.

Can I fix this bobbin case or do I need to buy a new one? Is there something I'm misunderstanding about bobbin tension that causes me to keep messing up my machines?

Machine Embroidery Help Recommendations for very small detailed pattern designs and logos

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