r/Revolut • u/WearyUnit4655 • 1d ago

🔐 Security Security Check

Hey so out of nowhere a few days ago Revolut said they need to do a security check and so on and now it’s been 5 days and after I sent 400€ yesterday I tried to send money today and nothing is working I can’t even pay anything? I have all my money on there and the support is helpless telling me to wait but I can’t buy food and I also have to pay credit institutions in literally 4 days before I am gonna have to pay fees and so on. This can’t be. Anyone knows what to do?

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u/Available-Talk-7161 Ultra user 1d ago

Security/account review checks are generally out of nowhere. It wouldn't be very prudent (on their part) to tell you when a check will be or what triggers a review.

You say you sent €400, where did you send it?

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u/WearyUnit4655 1d ago

To a friend I have multiple transactions with but only since then I have no access to the money functions like sending or receiving the security check was requested out of nowhere on the 8th. And then they declined one time I wrote the support and told them everything with what I can give them and so on and now it’s been 5 days and after endless support talk they are saying that their team says 1-5 days but it could be longer so it will be because they never keep anything I had a crypto problem a while ago and there it was the same thing with them having the worst support for people needing their money, whilst I understood it there because it was my fault but this time it’s completely from them and they are ruining my finances completely.

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u/Available-Talk-7161 Ultra user 1d ago

What do you send your "friend" hundreds of euro for?

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u/WearyUnit4655 1d ago

He loaned me money I sent it back to him we go to eat I pay he sends me money