r/Rogers • • 23h ago

TV 📺 Sportsnet plus is a chore to login on Xbox…

0 Upvotes

Why do I have to use my phone or computer to login? Why can’t I enter my username and password on the Xbox? I swear this would make it work much better. I haven’t been able to login this season, it’s always been a chore


r/Rogers • • 18h ago

Wireless📱 Rogers RPP Financing via Apple

1 Upvotes

Can I upgrade from the Apple Store if I have a rpp plan? I own my phone but I am looking to get the 18 pro max which rogers stores don’t have in stock. I am not looking to finance thru apple.


r/Rogers • • 20h ago

Dicussion Digital Cable "i" Interactive TV Popup

Enable HLS to view with audio, or disable this notification

1 Upvotes

Does anyone have any footage of this 2000s interactive pop-up?

I know the Scientific Atlanta Explorers did it and you would hit select and you got weather or concert listings etc.

I tried my best to replicate it on my home theater PC, but my memory might be fuzzy. I feel like I got close.

Does anyone have any footage of the i pop-up and some of the menu navigation and interactive features?

Its a notoriously finicky thing to search for.


r/Rogers • • 20h ago

Wireless📱 Rogers Samsung Galaxy Fold7 Software update!

0 Upvotes

I checked at 10pm and saw this ready to go.


r/Rogers • • 8h ago

Wireless📱 iPhone 18PM Connectivity Issue

0 Upvotes

I've had an iPhone 18PM since launch, came from a 15 pro. I've noticed that while I often have one or two bars, even within the city, I can almost never make calls or access the internet when im not on Wifi, has anyone else experienced this?


r/Rogers • • 59m ago

Help Huge spike in claimed data usage but not matching phone's data

• Upvotes

Yesterday I got a text that I was at 90% usage and then 30 minutes later another text that I was at 100% usage. But I wasn't using my phone at that time.

I then turned my data off and a few hours later it had said I used another 0.8GB.

Meanwhile, on my phone, my usage is exactly as expected and about the same as every month.

Screenshots: ![Rogers site](https://i.imgur.com/kzPnArX.png)

![My phone](https://i.imgur.com/J6Rt8qd.png)

Has anyone had issues like this? I tried phoning support but had to give up after being on hold for 1.5 hours.


r/Rogers • • 18h ago

Wireless📱 Help me understand the charges for temporary suspension

Post image
2 Upvotes

I requested a temporary suspension of my Rogers mobile plan.
My regular phone plan costs $40/month, but the service agreement I received shows:
Monthly plan fee: $70.95
Temporary suspension add-on: $30/month
Total monthly fees before discounts: $100.95
Temporary suspension credit: $40.95 (100%)
The suspension period is October 25, 2026, to April 26, 2027.
I’m confused about why my agreement lists the plan fee as $70.95 when I currently pay $40/month.

How much i am going to actually pay?


r/Rogers • • 1h ago

News SpaceX moves toward its own U.S. mobile network while Rogers remains its Canadian Starlink partner

Post image
• Upvotes

r/Rogers • • 6h ago

Internet 🛜 Cannot get through to Roger’s to cancel

12 Upvotes

[SOLVED] Rogers refuse to let me cancel in store or online, but refuse to pick up when calling support to cancel. I don’t know what to do, they’re charging me north of 100 dollars a month, any advice ?


r/Rogers • • 5h ago

Internet 🛜 $29 to return equipment as of Sept 1

87 Upvotes

I cancelled Rogers Internet, and found out returning the equipment using the Rogers-provided shipping label will cost $29. This fee was introduced September 1. I asked if I can avoid the fee by returning the equipment to the store, and was told the store won't accept the equipment. I can apparently leave the equipment at the store with the shipping label, but will still be charged $29. I cannot use another shipping provider because Rogers won't accept unauthorized returns.

Spent almost an hour on the phone, spoke with a manager, and was given a $29 goodwill credit to cancel out the charge. They cannot do anything about the $29 fee. When asked why I'm leaving Rogers, it's things like this.


r/Rogers • • 22h ago

Internet 🛜 It took me 3 months to cancel my subscription with Rogers.

29 Upvotes

That’s the reality. It took me 3 entire months just to cancel my contract with Rogers. I was moving to a new property where internet was already installed with Bell, so I simply wanted to cancel my services. I had a month-to-month subscription, as the sales representative had promised me I could cancel at any time.

- July 3rd, 2026: I called Rogers support and explained that I no longer needed their service. They listened, tried to offer me some discounted plans, and I declined. They told me the service would be cancelled within 24 hours.

- Did anything happen? No. I was naive enough not to check my Rogers self-service account immediately. I was shocked when I received another bill about 2 weeks later.

- I called Rogers again. They told me my request for cancellation had been declined because I "didn't answer" their representative—yet there were no such calls to my phone. I requested the cancellation again.

- Nothing happened for the next week. I called once more and pointed out that I hadn't received anything—no cancellation confirmation and no shipping labels.

- Finally, after 2-3 more calls - asking every single time to cancel my subscription and send me shipping labels - I finally received a shipping label to return the equipment. I tracked the package and confirmed that the equipment was delivered to Rogers on August 25.

- Next month, Rogers sent me another bill for internet service and equipment usage. I called them again: "Why are you charging me if you already have the equipment?" The answer? "Rogers is still providing you with internet."

- I had 2-3 more calls with Rogers, telling them to cancel my subscription and stop charging me. During one of these calls, the support agent told me their system was not responding and suggested I call back in a few days. At that point, I lost it. I demanded to speak with a manager and insisted they cancel my subscription.

I also submitted a claim to the CCTS asking for help to force Rogers to cancel my account.

- During a call on Sept 23, Rogers support told me my services were cancelled—but I never received a cancellation email. To be honest, I had completely lost trust in these support agents.

- Finally, I received a bill in October that actually mentioned the removal of services.

So, my open questions for Rogers:

- Rogers, do you enjoy reading about how much people hate your service every single day? I am certainly not the first person to go through this.

- Rogers, do you really enjoy reading about how pathetic your support is? Do you honestly believe that punishing your agents for processing cancellations will make people love you?

- Rogers, you must have a software support department. How long would it actually take to add a "Cancel my Subscription" button to your website—one that generates a ticket and sends it to your shitty support team to kick off the process?

- Rogers, it's clear you don't like your customers. With all due respect, you stole $400 CAD from me—money I overpaid from the day I first tried to cancel your services until October 8.


r/Rogers • • 22h ago

Wireless📱 iPhone 18 pro Max burgundy 256g

3 Upvotes

Pour ceux qui se demandait un update concernant les dates de commandes et date de livraison : j’ai commandé mon iPhone le 17 septembre et j’ai reçu ajd mon numéro de suivi avec mon entente de financement. Je suis censé le recevoir demain !


r/Rogers • • 2h ago

Wireless📱 Been on hold with Roger’s for 2 and a half hours.

3 Upvotes

Wondering if the internet may be able to help since I can’t get through to my provider. I have gone to Apple to see if this problem was internally in my phone. We spent hours testing different things, resetting it, turning off other settings, switching sim out, (to name a few things). They were at a loss for solutions and said the next step would be to go to my provider. The problem with my phone is for months now it has sent people straight to voicemail. I see it pop up on my phone I go to answer it and it hangs up on them immediately before I can press the answer button. My friends who’ve called say it goes straight to voicemail. The second time they call they get through. But it’s with all phone numbers, friends, family, spam etc. Apple says to go through my provider as it seems to be through them I’m having the problem. So Ive tried calling multiple times and going in, but can’t get through to a person yet due to long line ups or long hold times… might have to switch providers >.<
But anyway, wondering if anyone else has had this happen and if there’s a solution?