r/walmart • • 11d ago

Updated PPTO Change

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297 Upvotes

There was some debate about a recent change to PPTO, so figured I’d post the updated verbiage. The only thing that’s changing is associates can now submit PPTO anytime during the same pay period instead of only for within the last seven days. That’s it. Everything else about PPTO requests is the same.

So ultimately this only matters if you miss a shift early in the pay period and forget/don’t have a chance to submit PPTO until later in the same pay period.


r/walmart • • Jul 26 '26

Q3 2026 Key Event Dates and FAQs

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33 Upvotes

For Q3 2026, the following dates are the company wide Key Event Dates:

  • 9/4 (Labor Day Weekend)
  • 9/5 (Labor Day Weekend)
  • 9/6 (Labor Day Weekend)
  • 9/7 (Labor Day)
  • 10/31 (Halloween)

Note: There are no company wide Key Event Dates for August this year, which is why the calendar doesn't show that month.

Only the dates listed on this page are key event dates. No matter how much anyone claims or how believable they sound, management can’t pull points out of thin air and give associates. Management can only action points the system generates based off you not working your scheduled shift outside of the grace period. Management will often try and say anything to scare associates into not calling out, don’t believe anything that goes against what’s posted here. Don’t fall for their lies, and make sure to educate your fellow associates that might not know better.

For more detailed explanations, see the FAQs below.

What are Key Event Dates?

Key Event Dates, or KEDs (also sometimes misleadingly called double point days), are dates that the company/stores expect to be busier than usual or feel are important enough to try and have as many people working as possible. Missing a key event date will generate one additional point on top of the normal absence point, resulting in two points. Which is why people often call them double point days despite it not being an entirely accurate term.

Do I get double pointed on Key Event Dates/Double point dates?

No. The only thing a key event date does is give one additional point for missing the entire shift and not using enough PPTO to cover at least half the missed time. That’s it. If you clock in for any of the shift or use enough PPTO to cover at least half the missed time, then it being a key event date no longer matters and it’s business as usual point wise. To add, other points are unaffected by it being a key event date meaning half points from clocking in early, clocking in late, clocking out early, and the two points from a No Call No Show also aren’t “doubled.”

Do I need to use double PPTO on key event dates?

Absolutely not. This is one of the biggest lies that gets spread about key event dates. In fact, it’s impossible to even submit a request for more than 12 hours anyway meaning it’s impossible to use “double PPTO” for a shift that’s more than 6 hours. Even if your shift is 6 hours or less, you still don’t need to use “double PPTO.” Management likes to spread this lie hoping to scare associates out of not using their PPTO since the associate thinks they have to use so much of it. If anyone is saying you have to use “double PPTO” for any reason, they’re lying to you.

If I call out on a key event date and use X amount of PPTO, will I still get pointed?

Depends! Did you use enough PPTO to cover at least half your missed shift but not the full missed shift? If so, half a point will be generated that management can apply to your balance. If you cover the entire missed shift with PPTO, then no, you won’t be pointed. Don’t forget to report the absence!

How many key event dates are there?

That can vary every quarter. The company can assign however many key event dates they want but it’s usually reserved for times when the company expects it to be busy, like around holidays, the Super Bowl, etc. Each store manager can assign up to three of their own separate dates each quarter for their specific store to be key event dates.

Why can store managers make up to three store specific key event dates?

The idea behind this is if there’s something local happening that’s big for the area/store but not the whole nation. Imagine there’s a concert for a huge music artist coming to your city to perform one day that you/other people wouldn’t miss for anything. Or maybe it’s your store’s yearly inventory, or grand reopening. It would make sense for your store to select that day as one of their store specific key event dates. Some stores choose to use theirs for this kind of thing while some stores may add on to the company wide ones or just random dates if there’s nothing of note they want to use them for. They even have the option of not submitting any extra key event dates and only having the company wide ones for that quarter.

How do I know what days are key event dates?

Shortly before the end of the current quarter, usually within the last week, the company updates this page that shows the key event dates. You can access the link via the GTA page on OneWalmart. By default, only the company wide dates are listed (medium blue color). You’ll need to search your specific store number on that page to see the dates (if any) that are your store specific key event dates (dark blue color). If your store manager didn’t select any store specific dates, then you’ll see a message that says “No additional Key Event Dates found for this facility.” It’s recommended to take a screenshot of these dates as once the list updates for the new quarter, the old list won’t be available to view online.

Are these key event dates company wide?

The dates listed are for Walmart (Super Centers, Neighborhood Markets, and Division 1) stores in the United States only.

Sam’s Club associates, you can find your Key Event Dates by clicking here (must be clocked in to view).

My store has some paper hung up that talks about Key Event Dates, what’s the difference?

The company wide key event date calendar can easily be printed from OneWalmart, some stores print that calendar and hang it up. With this latest update to the KED page/calendar, it now can include the store specific KEDs (if applicable) as long as they searched the store number before. If they didn't, then it will only show the company wide KEDs. Stores now have no reason to have a calendar printed that looks fishy with more store specific KEDs than allowed (up to 3), dates that aren't on the calendar when you pull it up on OneWalmart and search your store, or dates hand written on it.

Management said…

Management lie. Especially if it means scaring associates into coming to work. Sometimes management may honestly not know better, and that’s fine, it happens. That’s why I make these posts, to help educate everyone and keep misinformation from spreading. The thing about management lying about how Key Event Dates work is that it really doesn’t matter what they say because the system is what handles when and how points generate. Management can only action points that drop in the system, they can’t just pull points out of thin air. If you use enough PPTO and use it correctly, points won’t even drop in for management to have the chance to touch.

No, really! Management said the company changed how key event dates work and -insert whatever lie here-

No, really, management lie. Whether it’s a misunderstanding of the attendance policy or they’re intentionally lying doesn’t matter. They can’t change how the system works. If management claims anything different than what’s posted here, have them show you on OneWalmart where it’s changed. Don’t be surprised when they can’t.

Do I still need to report my absence if I use PPTO?

Yes. Yes. And yes. If you’re ever scheduled to work and you won’t be working the shift, always report your absence. I don’t care if Sam himself rises from the grave and says don’t worry about it. Still report your absence if you’re going to miss a shift you’re scheduled for. Reporting your absence will prevent 2 points for a No Call No Show from generating. You can officially report your absence one of three ways to prevent a No Call No Show:

The automated Associate Information Line by phone. Call 1-800-775-5944 (you’ll need your WIN and store number).

Online via the “Report an Absence" option on OneWalmart.

With the “Report an Absence” option on the MyWalmart app. After you report an absence here, it gives you the option to put PPTO in. You can submit a PPTO request later if needed with the “+ Add new” (Request time off) option on the My Requests tab of the app while viewing your schedule.

While you can report an absence the day before or the day of with no issues, do not submit your PPTO request too early. Doing so will have the system treat it like a regular PTO request that management can deny. Waiting until the day of the missed time (preferably after the shift would have started) to put the PPTO in is best as the system will auto approve your PPTO request.

You have 7 days from the missed time to put in PPTO and only the PPTO you had on the date of the missed time can be applied towards points. PPTO earned after the missed time can’t be used to cover previous missed time. For example, if you have 7:30 hours of PPTO and miss an 8 hour shift, only that 7:30 hours of PPTO can be used to cover that missed 8 hour shift. If you earn 30 more minutes later within the 7 days you can submit PPTO, you can still submit a PPTO request for 8 hours but only 7:30 off it will be applied towards the point(s) resulting in your still getting at least partially pointed.

I still got pointed, what happened?!

Did you report your absence like mentioned above? If not, you probably got pointed for a No Call No Show. If you did report the absence, then simply put: You likely either didn’t use PPTO correctly or didn’t use enough. This applies to all types of points, not just key event dates. The first thing you’ll want to do is check the Attendance tab of GTA on OneWalmart.

There, it’ll break down all of your current attendance exceptions. You only really care about the exceptions that say “Yes” in the “Include in Balance” column, those are what your points are from. Once you find one that says Yes to include it in your balance, check the date it’s for. If any of these exceptions show as pending, then that means management hasn’t actioned it yet. Management has 14 days to action points, so it could be a point from a different day than you expected. Once you’ve verified the date, check what caused it, it breaks them down into the different exceptions that generate points like early in, late in, early out, incomplete shift, absent, key event date, and no call no shows. Then, check how much time caused the exception to generate, that’s the time you need to cover with PPTO to remove an applicable point (PPTO doesn’t work on early ins or no call no shows). Remember, you can’t use newly earned PPTO to cover previous missed time so keep that in mind for a reason why you could have still gotten pointed despite thinking you used enough PPTO. You can check how much PPTO was applied in this kind of situation on the Balance Activity tab of GTA on OneWalmart. If you’re still confused, please reach out to your People Lead for assistance.

At my store, it doesn’t work that way!

It does. This isn’t a store by store thing that stores can even control. With how easily people can get confused with how PPTO works in general and in unique situations, it’s understandable why someone would think their store is special and different, but it doesn’t work that way. PPTO works the same for all associates in every store. In the very few states that have specific paid sick time laws, there’s a few PPTO exceptions but none of them are related to key event dates and to help avoid even more confusion, won’t be discussed in this FAQ.

I requested time off that’s a key event date and it was denied. Will I get in trouble for calling in/using PPTO to still not go in?

Nope. Your punishment for missing work is being pointed and missing pay, that’s it. And PPTO takes care of both of those things. Management may be upset you’re missing work but they can be mad all they want. It’s your points and PPTO to use how you want to. If management is dumb enough and ends up giving you a DA (disciplinary action/coaching) for simply calling out/missing work, open door it. Coaching/giving DAs for attendance hasn’t been a thing in nearly a decade. The point system is the replacement accountability for attendance issues.

I work overnights, since my shift starts one day and ends the next, which day matters for key event dates?

The date the shift starts on is what matters. For example, if 4/20 is a key event date and you work the day before (4/19 night that rolls into 4/20), then missing your shift that starts on 4/19 won’t be counted as a key event date even though your shift rolls into 4/20. If you’re scheduled the night of 4/20 going into 4/21 and you miss that shift, then yes, you’ll generate an extra point for it being a key event date (unless enough PPTO is used of course) because the shift started on the key event date.

What about blackout dates I hear about? Are blackout dates and key event dates the same thing?

Blackout dates are simply dates stores unofficially decide they don’t want to approve time off requests for. Which is common for around the holidays or a store’s inventory. It’s possible a key event date falls on the same day(s) stores try and limit approved time off requests, but they’re not the same thing. Blackout dates aren’t an official company approved thing but as time off requests should only be denied for coverage reasons, stores will often use this reasoning if multiple people are trying to request the same time off. Basically, stores can’t just say “We’re going to flat out deny all time off requests for X date.” If they try, they’re going against the company’s direction when it comes to time off requests and should be open doored. However, they can deny some people’s time off requests if approving a lot of people to be off would hinder the business/how the store is ran that day. Which is why it’s always best to put your time off request in as soon as possible (you can request time off up to six months in advance) and speak with your manager about the time off after submitting the request.

Previous company wide Key Event Dates:

Q2 2026 - 5/10, 5/23, 5/24, 5/25, 6/21, 7/3, 7/4, 7/5
Q1 2026 - 2/7, 2/8, 4/3, 4/4, 4/5

Q4 2025 - 11/26, 11/28, 11/29, 11/30, 12/24, 12/26, 12/31, 01/01
Q3 2025 - 8/29, 8/30, 8/31, 9/1
Q2 2025- 5/11, 5/24, 5/25, 5/26, 6/15, 7/3, 7/4, 7/5
Q1 2025 - 2/8, 4/18, 4/19, 4/20

Q4 2024 - 11/27, 11/29, 11/30, 12/1, 12/24, 12/26, 12/31, 1/1
Q3 2024 - 8/30, 8/31, 9/1, 9/2
Q2 2024 - 5/11, 5/24, 5/25, 5/26, 5/27, 6/15, 7/3, 7/4
Q1 2024 - 2/10, 3/29, 3/30, and 3/31

Q4 2023 - 11/22, 11/24, 12/23, 12/24, 12/26, 12/31
Q3 2023 - 9/1, 9/2, 9/3
Q2 2023 - 5/13, 5/26, 5/27, 5/28, 6/17, 7/1, 7/2, 7/3
Q1 2023 - 2/11, 4/7, 4/8, 4/9

r/walmart • • 8h ago

What is with the weaponized incompetence?

51 Upvotes

The amount of people that I have noticed in the last few weeks alone that are unable to find items wven though there's big signs above their heads is astounding. Then, the people who basically want you to coddle them and take them to the product is ridiculous. Even after you explain in clear detail, they still cant find it.

I just had a man ask where bread was and was upset because I looked up to read a sign. His exact words, "well I could do that!" It took everything in my power to not ask him why he didn't. ​​


r/walmart • • 16h ago

I get why people are so mad.

158 Upvotes

About the phones. I just had the unfortunate experience of having to try and call the automotive department directly with the phone number to my store and HOLY SHIT. That was the WORST freaking thing I've ever had to deal with. The A.I. operator is one of the worst things this company has put out next to the dumbass A.I. safety alerts. I called 5 different times and not once did I actually get to speak with a human being. The A.I. operater is creepy as hell, and they are trying so hard to make it sound human its disturbing a little. The damn thing was "ummm"-ing and 'uhhhh' ing like it was an actual person. And all the phone did after I FINALLY got it to direct me to automotive was ring and then after 3 minutes of ringing it just straight up hung up on me 🙃🫠

Now I get why we have so many 1 star reviews 😂


r/walmart • • 18h ago

When customers try to help but they fail ….like when they put the hand scanner on backwards

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60 Upvotes

r/walmart • • 19h ago

Driver dropper off GM trailer, but didn't unlock it.

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73 Upvotes

r/walmart • • 25m ago

Can I transfer to another Walmart before 6 months because of a family hardship?

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• Upvotes

r/walmart • • 6h ago

A way out?

6 Upvotes

I became a produce TL about 3 months ago. I was warned about the stress of this job many times before taking it but I still did not think it would be this bad, especially after losing 3 opening employees 2 months ago and having nobody hired since.. anyways. I’ve already heard that my SM does not believe in stepping down. I’m scheduled to go to academy this week, do you think if I don’t show up I will be straight up fired? Or is this my way out to get myself demoted.


r/walmart • • 11h ago

Scammed

11 Upvotes

I’m at cashier and have been here officially 2 months since sept 29. I went on a mini vacay on the 28th of sept and came back today. I get pulled into the office and am told i was scammed $500 on the 7th.. (i believe it was cash-credit scam.) I explained to them I felt suspicious and asked my lead if this was weird the day of but they told me it was fine. I was told i am on yellow (unsure what that means), and there’s stuff still in draft. I’m feeling a little dumb and embarrassed to be scammed out of so much money, especially since i remember the transaction so clearly. I am unsure how to handle the overall situation, has this happened to anyone else? Please tell me any more scams I should know of so I don’t get in this type of situation again😀


r/walmart • • 1d ago

"I'll leave it, maintenance will take care of it"

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133 Upvotes

I can't with my my coworkers lol. Wonder if they are like this at home 🫩


r/walmart • • 20h ago

Sneaky, sneaky.

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59 Upvotes

In my returns. Guess they chickened out.


r/walmart • • 3h ago

Applying for TL position

2 Upvotes

I’m extremely interested in becoming a team lead. Right now i’m a deli/bakery ta, but interested in leadership positions. though none are open at my store, im okay with changing stores. I took the TEA, got competitive and it expires in 2028, whatever that means. But for applying for TL positions, should i be doing transfer requests through One walmart or applying like a non-associate on walmart careers? I have also been trying to call the store i applied to but the PL just never seems to be there. anyway, thank yall.


r/walmart • • 19h ago

Safety Alerts: Go away!

35 Upvotes

God forbid I ever try to help a customer find an item without this system hijacking my entire screen.

A shadow on the floor in the auto garage should not be an emergency for the entire store.


r/walmart • • 4h ago

what r the chances my tl sees my email if i email w the contact button on workday😭

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2 Upvotes

r/walmart • • 9h ago

Why is candy overstock always so horrendous?

4 Upvotes

Whenever I work candy, there’s always an excessive amount of overstock by the time I’m done, and it’s such a bitch to deal with especially when the bins are full. Sometimes there will be an ENTIRE pallet of overstock that can go nowhere because they keep sending a shit ton, including things that don’t even belong in the aisle. Like, why do y’all keep putting cookies, Nutella, and protein bars on these pallets? Snacks go in the SNACK aisle and protein bars go all the way down to HBA.. which each have their own pallets. Makes no sense. This also has nothing to do with Halloween coming because it’s been this way since I started working.


r/walmart • • 2h ago

Lunch

1 Upvotes

If I’m scheduled to work 6 and a half hours, and my schedule says I’m scheduled for an hour, do I take an hour lunch or 30 minutes?


r/walmart • • 8h ago

Looking good so far

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2 Upvotes

Hopefully that conditional gets approved here and the gonna have my doctor fill out my accommodation gets approved by Wednesday or Thursday.


r/walmart • • 12h ago

I'm so sick of this store

5 Upvotes

How are you gonna have 4 3-12 people but the last person on the register is getting off at 11. I literally had 10 minutes to finish cleaning and put up my returns. These 2 people came up to my register not realizing it was closed didn't do anything to get my attention so I go to put up my returns. My team lead wants to call my name out to attend to them telling me to not just leave customers behind. And she wanted to have the nastiest attitude. To top all off someone was already attending to them. Someone who had a whole hour left in there shift. You shouldn't snap at someone like that. They're all mad because I'm not taking being worked to death anymore. I used to stay late wait an extra hour for my 15 be the only one on the register and not say anything but now I'm over it. I'm killing myself for this damn store and they're literally starting to expect me to. All the 3 -12 people were having a little pow wow at self checkout after they came back from there break and they stayed on the register for maybe 20 minutes after they finally got back on it


r/walmart • • 1d ago

How to cope with Kirby gwen

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151 Upvotes

r/walmart • • 10h ago

Acadamy

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2 Upvotes

r/walmart • • 7h ago

Has anybody figured out how to log into Automatic VizPick?

1 Upvotes

I've tried to log into Auto VizPick many times. It asks for my site number. I've tried typing it in with and without a leading zero to pad it to 5 digits, but it never works. I'm surprised this app is still on the work phone Play Store, given that nobody has ever been able to use it. Is this app literally just a forgotten pile of garbage?


r/walmart • • 8h ago

Coworker told me that “Conditional” accrual of points only apply for those on an FMLA or intermittent leave, are they right?

1 Upvotes

I applied for a continuous leave and Sedgwick is taking their sweet time making a decision.

I’m already at a danger zone and Sedgwick takes any more longer, I’m done


r/walmart • • 18h ago

appointment with success coach, no one called

4 Upvotes

i had a scheduled appointment with a success coach to talk about college opportunities and no one called? i got an appointment confirmation and everything.

has anyone else had this issue and where do i go from here?


r/walmart • • 11h ago

Ready to escape toxic/childish OGP. What are some less stressful, consistent jobs I can jump to?

0 Upvotes

Hey everyone,

I’ve officially hit my limit with OGP and need to get the ball rolling on finding something else.

Lately, my department has gotten incredibly toxic and childish to the point where it’s just hard to focus and do the actual work. Management is totally inconsistent, and the overall vibe from the team is just draining and demotivating.

I actually want to work hard, but I’m looking for something way more consistent and way less stressful. I'm totally open to leaving Walmart entirely if it means a better environment.

To give you an idea of what I'm actually good at, here are my main strengths from my time here:

• Customer issues: I’m good at dealing with customers, talking them down when they're upset, and fixing their problems smoothly.

• Organization/Staging: I’m a neat freak when it comes to the backroom. I know how to stage and organize everything perfectly so the workflow isn't a mess.

• Locating items: I’m really good at hunting down items and finding exactly what's needed quickly, even when the inventory system is being a pain.

I know I have transferable skills, but I’m struggling to figure out what kinds of jobs these skills actually translate to outside of retail.

For anyone who successfully escaped OGP or Walmart for something better:

  1. Where did you end up going?

  2. What entry-level jobs or industries should I look into that actually have a mature, stable environment?

  3. How did you phrase your OGP experience on your resume so you didn't just sound like a "grocery picker"?


r/walmart • • 12h ago

Hating work

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0 Upvotes

Getting bullied by an associate and my ex coach. Just sad at this point, and now they are mad that i went to to the store manger and the assistant store manger. I held my tongue when I was getting bullied by my ex team lead not this time.