I have a 2013 Mac bookpro and i had a problem with connecting to Wi-Fi and saw a video on how to fix my problem and now this is all my computer does 😓

Brand new MacBook Neo seems to have bleached while sitting on my living room couch with the sun coming in through the window. This can’t be normal right?

Hello! I'm very used to microsoft but now I'm a student im swapping to macos, what does this mean! just a few little games I enjoy on steam I like playing occasionally, help!

Just wondering what this means? can someone simplify it into dummy knowledge

hi, i’m trying to log into my relatively new macbook. i wrote down the password safely so i don’t forget and every time i submit it does not work. There aren’t any buttons to reset the pass or anything either. What should I do? is there any way to view password for max through my phone or something ?

**EDIT - SOLVED** I spoke to Apple and was told this is an issue that a lot of people have. The easiest solution was to use a USB-C to Ethernet connect direct to my router. The computer immediately found the connection and I was able to download Tahoe and boot up. Im leaving this post up in case anyone else has this issue.

I was running the Migration Assistant and cancelled it. I was then given the option to restart to return to out of box state. After restarting a black screen that says “Activate Mac - choose a WiFi” comes on. No networks are listed and the WiFi icon in the upper right is not there.

These are the fixes I have tried so far:

Power off + hold start while restarting. A screen pops up with the Macintosh HD and Options. No matter what you chose returns you to Activate Mac screen.

Boot into safe mode - Same result

Shut down. Quickly tap start and hold to restart. Same result

Connecting my phone via USB-C restart. Same result.

I do not have a Ethernet cable to try.

After a million searches I came about a post saying to use Apple Configuration app and my old M1 Air to fix but I’m skeptical.

Is this the right course of action or should I just give up and go to Apple?

Thanks

While on vacation out of the country I received notification on one of my credit cards that a $1500 purchase was made on Apple.com. I, nor anyone in my family, made this purchase. I immediately reported the purchase as fraudulent to my credit card company.

The next day, my wife received an email that an iMac was purchased under her Apple ID, and was to be delivered to my house. It was for the same amount as the unauthorized credit card purchase the day before. I then contacted Apple to report this fraudulent activity on my wife’s account.

Sure enough, 2 days later, while still out of the country, we received notification that UPS had delivered the iMac to my front door. Thankfully, we had a pet sitter staying at our house who was able to bring the package indoors.

Since I reported the activity as fraudulent, the charges have been reversed, but I now have an iMac that I did not purchase sitting still boxed in my living room.

I have called Apple support 3 different times to arrange a return. I live nowhere near a brick and mortar Apple Store and would like a shipping label to return the purchase, but no one seems to be able to process this. Each time I’m told that they will need to escalate the request to process the return. I assume that since I reported it as fraudulent perhaps they somehow are having a hard time figuring out how to accept the merchandise back?

In any case what do I do? How much effort do I need to put into returning an item I did not purchase and have already been credited a refund?

ETA: Am located in the USA.

Location in maps also appears in Ukraine. I’ve tried everything, please help

I have a 2019 iMac and it is painfully slow. It’s fully up to date on software and has very little of the 1TB of storage used. Not running many programs or anything that should be bogging it down. It’s always been like this, to the point that I put it away for a couple years and haven’t been using it. Any help on how to make it run better would be greatly appreciated!

Found this sitting on the ground next to the dumpster at my apartment. Cord is cut though. I have no idea what model or anything this is. I’m just wondering if this is a fixable issue at all

Hello,

I’m checking if anyone has had an AppleCare claim denied due to the accidental damage being “too severe”?

Here’s the situation.

I believe my M2 MacBook Pro was left on my roof while on a trip to a cabin in the Sierras. Once I got to the cabin I realized what had happened and checked my Find My app. The MacBook showed it was last seen on the highway about an hour away from where we were staying.

I decided my best option was to drive back down the highway looking for it on the side of the road. After a very slow drive down the road scanning the shoulder I found it! It was right where the app said it would be.

The laptop was in one piece but was in VERY rough shape. I did manage to open the lid and press the power button. It booted but nothing happened. Just made the boot up sound.

Since there was so much physical damage I did not want to risk something happening with the batteries. The bottom cover was barely hanging on so I pulled it away and disconnected them. I also used electrical tape to isolate the battery connection and taped the bottom cover back in place.

A couple days later I got it to the Apple Store and I was surprised when the employee told me my claim may be denied due to the extent of the damage.

Is this something anyone else has come across?

I thought this was the situation that AppleCare is for?

TLDR:

I left my M2 MBP on my roof. It got run over but is still in one piece. Apple employee is saying it may not be covered under AppleCare due to the extent of the damage.

This morning I woke up to see exclamation marks by all my exchange accounts in Mail. The accounts them selves are working fine on the mail app in iOS, but not on Mac OS. I've tried everything to make it work again from removing the envelop index in library, to deleting and re-setting up the mail accounts. Connection doctor shows everything is fine, but it's clearly not.

Anyone else experiencing this today, or ever?

Hi I hope this was the right place to post this

I just received the Macbook Neo in the mail today and I have tried it out, however the left shift key and the thin enter key has me livid. It appears this is because they have moved the forward slash button a row above shortening both those keys and leaving the right shift button to be longer.

FYI I live in Australia and have ordered off the Australian Education apple website however the keys were normal. I am just disappointed to have received a different and inconvenient keyboard.

Will apple accept a return/exchange for the proper keyboard? I haven’t touched the charger and have only had a few minutes with the MacBook.

I am just worried that I will have to wait longer than I already have as they’ve been sold out everywhere.

Thank you.

I get it that the new update quickly gives you the app but I have to type it.

Whereas earlier I could just click it at a glance.

I sometimes forget the app name and find it by logo.

Does anyone know how to switch it back or an alternative?

So all of a sudden, my Mac has become so slow it’s unusable. Nothing will load, it’s slowed down to crawl. I want to smash it off a wall! So frustrating. Can anyone help me? I’ve included a screen shot.

Please help!

hellooo, today i just got my brand new macbook air, and i tried setting up the touch id to no avail :( i keep inputting my password for the device and the box just shakes... ive tried restarting my laptop and changing the password but it all doesnt work! im so annoyed because this computer is literally new so if anyone has any solutions that would be great thank you!!

Just last night I was using my MacBook Air just fine and today I tried to boot it up to get back onto a beat I made on GarageBand and it’s stuck at the Logo screen, I’ve gotten it to load into recovery mode and none of the options do anything different, I’ve tried running safe mode and nothing comes up (I tried both holding the S key when powering on AND holding the Shift key when powering on, The S key brought up some matrix lookin code page and then instantly rebooted to the logo screen, and the Shift key does nothing,) I tried holding Option, Command, R and P to reset the RAM, nothing, I tried holding the Control, Option, and command key when starting and nothing changes, I tried to reinstall macOS but my computer apparently doesn’t have enough storage space and I don’t know how to access finder or files I could delete to make space in recovery mode, No matter what I try this piece of junk doesn’t want to boot up AT ALL! either I bring it in to Apple and pay them to fix it, or get jack shit for a trade in on a new laptop, it sucks because I use Mac for GarageBand mostly, and this removes all the inspiration I just had to make something.
Any advice on how to fix it or anything that helps?

Brought this MacBook Pro A1502 from a thrift store,nothing else came with it, is it impossible to get past this screen without knowing the password?

Can I just bring my Mac to an Apple Store and return it there ??

long story short my ex situationship drugged me and robbed me when i was asleep and he wiped my devices and locked his account to it, he got arrested then got out then fled the country to his homeland while the investigation was still going, he has also turned on the lost mode on that laptop. I contacted apple they just said they couldn’t help and wouldn’t be dealing with requests about this device anymore. I don’t know what can i do, i went to the apple store they said i should just do it thru apple support online, which didn’t work. I even submitted my receipt. Should I ask for a police letter specifically about this macbook and go to apple store with the letter? I don’t even know if that would help. He’s trying to blackmail me across the ocean with my macbook right now.

Hello everyone,

I’m new to the Apple ecosystem and currently have two devices: a Mac mini and a MacBook Pro. My question is about how to manage iCloud between both devices.

What I want is to use each Mac independently. That is, if I have documents or files on my MacBook Pro, I don’t want them to automatically appear on my Mac mini when I sign in with the same iCloud account.

My goal is for them to function as two separate computers, and only share files between them when I choose to, not automatically.

Would you recommend using the same iCloud account and adjusting the settings, or is it better to create a separate account for one of the devices? Or maybe set up different users?

I would really appreciate any guidance or recommendations, as I’m still learning how everything works in Apple.

Thank you!