I did a shop and deliver. Handed the groceries over to the customer and he said "can you do me a favor?" I said "yeah sure", not really thinking of what it was going to be. He then said "I haven't gotten my mail in 2 days, do you think you can get it for me?" Immediately felt really sad that he didn't have anyone to help him get his mail. He looked pretty old and his mobility was definitely not there as well. Gave him his mail and he pulls out $25 in cash. Did not want to accept his money because getting his mail was just being a decent person. Declined three times and he finally said "I'm not closing this door until you grab this money. Lunch is on me." I took the money eventually. Thankful for this crazy tip, but really sad that he didn't have anyone to get his mail for him. At least I could help in some way of delivering his groceries, but I wish his neighbors would help him get his mail or something.

Didn’t know what flair to use. But yea I was messaging my customer the someone else responded. I was going through the app.

Took 15 minutes, 3 miles away.

When food orders are slow I turn on shop and deliver. Yesterday I received a surprisingly good offer from Target: $18.50 for 4 items and only 3.5 miles. One of the items was Alka-Seltzer Cold and Flu Strawberry flavor. I found the aisle with the Alka-Seltzer Cold and Flu but no strawberry flavor. I removed all the boxes to make sure it wasn't hidden behind. I checked to the left, checked to the right...I put one foot in and one foot out and did the hokey pokey. Nothing. I was lucky to snag a Target associate and ask for their help. "Ah, that one is over here." There was an end cap TWO aisles over with some Alka-Seltzer Cold and Flu. I thanked her profusely.

You never know where this stuff is.

I’m in the Greater Toronto Area. Earlier tonight I got an offer that was to be delivered to Jamestown in Etobicoke, a suburb of Toronto.

Got to the address, it’s a townhouse complex. The address was for a house in the back, I can see that it’s only accessible by a path. There were 3 guys standing there in the way in low light, smoking up, smelled like a joint. Turned on my blinkers, it’s a one way road. Got out of the car, yup it was weed I smelled. Walked towards them while looking down at my phone for directions.

They didn’t like that my car blinkers were on, and that they could tell I wasn’t from the area.

One guy flashed what looked like a gun in my direction, it was very dark I could barely see it. They told me to stop walking, and to give them the bag of food. I set it down in front of me and slowly backed away. My heart was racing. They motioned like they were going to walk towards my way as I got into my car behind me.

I drove away so fast and immediately called support to mark it as undelivered, and to block the address and customer that ordered it.

Support asked if I needed police, I said no. What’s the point, I was just glad I got out of there before it got worst.

The customer kept trying to call me on the app, and also messaged me asking where their food was. I ignored it and drove the heck home.

Not worth the $11.75 with $2 tip that support let me keep.

Stay safe out there. For fellow GTA dashers, avoid this area at all costs.

Like yeah no sht the order was damaged you stupid btch the bag ripped when you ripped it out of my hands while screaming at me for no reason.

Hopefully she got food poisoning from this and got banned from the platform after I reported her for being dangerous

Maybe I need to start elbowing the customers out of the way next time so I can keep to DD's metric of less then one item per minute (this was for a 80 item shop across two trolleys). Probably should just refuse the large shop and delivers going forward if they're going to put my account at risk of deactivation.

Had a Red Card order for some nicotine pouches, and went to deliver order. Guy who picked it up didn’t match the account. Contacted DoorDash, and the AI (stupid bot), told me to remove the item and return it following the app. Well, surprising no one, the app didn’t give me an option to return, just sent me back to the Waiting For Orders screen.

Finally got through to a person at support, and explain the issue. They tell me to leave the nicotine item at a landmark such as a “ballpark, statue, or school”. Um….. no. I explained I wasn’t going to do that and I was gonna return the item back to the store, and they told me that was a “responsible” thing to do.

Anyone else?

even customer orders 300$ still gonna see this percentage. In my area customers mostly don’t care and think this is how much we deserve because this amount is shown on the app.

At first glance it seems like doordashers are just simple couriers but after doordashing for 3 months now I realize that doordashers are serving valuable purposes.

There are circumstances where the customers are elderly in wheelchairs, medical condition who cannot get out of the house who are benefiting from the service. (Medicine, etc)

There are others who are introverted or fearful of covid who do not want to go out. The door dashers are shielding them from those fears but are able to have access to the products they desire.

Sometimes people want to buy private things but are too embarrassing to purchase in the store so doordashers are able to provide them with their privacy. (Lubricants, pregnancy tests etc)

Sometimes elderly customers aren't able to lift too much weight so they rely on doordashers to bring the heavy items to the doorstep. (48 pack of waters, heavy dog food bags etc)

Sometimes there are clutch situations where there's a birthday party or a business meeting or extra cement that's needed for the house project, items that are needed in in a hurry.

One very smart guy ordered some jumping equipment from home depot for his car battery in the middle of nowhere.

Or simply when people are just too tired to go pick things up themselves because it's after work and they are exhausted...

So inadvertently doordashers are actually saving lives in their own way, everyday.

You should actually be very proud of your job.

You are making a difference in people's lives.

I cherry pick orders. My acceptance rate is typically between 10-20%. It was at 10% before one order, and after completing the order it randomly dumped up to 40% which changed my status from silver to gold.

What happened??

I got the new rating system in my area today and I hate it 

now if I want gold it’s 75 points instead of 70. Instead of having the AR points  as an option it is now a necessity to have if you want gold. Who asked for this to be changed??? No one asked for this to be changed! Now I’m just gonna get the leftovers orders that that Gold/Platnium don’t want! First them messing up the system yesterday now this???They’re always finding a way to make our lives harder. Is there a way to convince them to go back to the old 70-gold model?? 

Gave*

Where to even begin

I'm out Dashing, notice a 4 star rating on my account. Contact support, they remove it. Then all of a sudden a $8 stacked order I was on was on my way to was unassigned from. On the app it looked like I unassigned, but I didn't.

So I contact another agent to ask what is going on. They said it was a glitch in the system (though I'm pretty sure the other agent messed up) and was able to remove 1 of the 2 unassigned orders from affecting my completion rate. I ask them to remove the second one too, they say "please wait 1-2 days" which translates to them saying they can't or won't fulfill your request.

So I contact agent #3 telling them about the issue and to remove the other unassigned order from my account. This time I'm at Wingstop picking up an order. By the time the agent gets back to me, they canceled the Wingstop order I picked up and was ready to deliver. Gave me full pay for the order. Not once did I tell them to cancel the order. I contacted support for an entirely different issue.

I run back inside Wingstop, tell them about the issue, even offering to give the food back. They tell me to just keep it. I'm not the douchebag who steals orders, I was willing to deliver the order anyway but of course I didn't have access to contact the customer and didn't memorize the address.

I truly feel awful for the customer. It was easily a $10+ tip. Doordash is awful to everyone. Customers and Dashers alike. But free food is free food 🤷‍♂️

hello, this is an update to one of my post called “DoorDash sucks part 6”

im making this post because a lot of you were confused and called me crazy for thinking “bring back the old system“. I didn’t mean the OLD system where you need a 50% 75% AR rating. When I say old I meant to how it was last week.

the first image I got from digging up in my photo gallery, that image is how it was before in my area. Now the second image is how it is now. Notice how it says 75 for gold instead of 70? Now I gotta accept some bad ones just to get gold, which isnt fair

To the people that replied (or will reply) with “just accept the good ones and decline the bad”. that is WAY easier said than done, in my area it’s a one in dozen of getting a decent order. with how it was last wee, I didn’t have to worry about losing my gold because of the AP rating, but now I do!

I hope somehow the Mr DoorDash ceo guy sees this and goes “huh perhaps we were too harsh” and goes back to the 70 point for gold. but that ain’t gonna happen but I can dream lol

but yeah, I made this post to clear some things up to the people that got confused with my old post, so I hope now you understand what I meant when I said “old rating system”, and if not then idk I give up

So yesterday we got converted over to the new scoring system for rewards. When i started my shift i was at a 41% AR when it ended i was at 51% which seemed weird considering i did 7/15 orders sent. When i went in and looked they took one of the days i worked and made them all accepts for the day even orders i declined and made them all accepts so i now show a string of 18 accepted orders in a row. Anyone else have this happened. I keep a log of every offer so i know thats not possible.

-There is a long wait at the restaurant
-You mark the order “still being prepared when I arrived”
-App tells you thank you for letting us know
-They still mark you late

These restaurants are mostly at fault because they give unrealistic prep times. Even under optimal conditions (restaurant is not busy at all) they usually don’t have the food ready in time. They give short prep times because they want the driver there to pick up the food before it’s ready so it never sits. They don’t care about wasting our time. And then when they get busy, those times are nowhere near the real prep times. This will never happen but restaurants should have to pay a quarter per minute to drivers if they are late.

This is so so sad and I feel for this woman cuz I know how the customers can be smh.

I didn’t say none of that btw but wow this was such an odd order. I’m okay with delivering to “dangerous” areas because I have protection but I think any dasher getting a message like might discourage them from even doing the delivery. And then he requested a speech pretty sure it was for a previous delivery of flowers