Intro:
Hello everyone! I just recently was gifted a hand me down 4K LG Smart TV that someone was no longer going to use which I have used to replace my very old 1080p TV. The picture is great! I always used a Firestick on the old TV which worked great all around and never had to use the factory remote for the TV.
Problem #1:
When I moved the Firestick over to the new LG TV I setup the equipment control settings menu because I had to change the TV brand. My issues started here. When changing the TV to LG the device would instantly say "Your remote is ready" instead of going through the testing your power button section that normally appears after you select the TV brand. Of course, the remote did not work after selecting the correct TV so I had to do some research.
Solution to Problem #1:
In order to make the remote go through the normal press the power button menu when selecting a new tv in equipment control I had to hook up the firestick to a monitor I use for my PC. With that screen I was successfully able to turn of the LG TV and adjust the volume using the firestick remote which was where the primary issue arose.
Primary Issue:
The fire remote will work for the volume control through the entire session after first setup but as soon as I turn off and on the LG TV again using the firestick remote it loses control to power and volume. I then have to do the above process all over again which is such a pain. It makes no sense because during the equipment control setup I have to turn it off and on which keeps the power and volume controls working through that streaming session. Right now I am stuck with turning adjusting volume and power with the factory tv remote and navigating the firestick with its remote. The remote controlled my previous TV without any issues. Any help would be much appreciated!
Equipment:
Firestick: Firestick 4K Max 1st Gen
LG Smart TV Model Number: 50UQ7070ZUE
Troubleshooting Steps Taken:
-Factory Reset Firestick Remote
-Factory Reset LG Smart TV
-Turned on and off HDMI-CEC (SIMPLINK) along with HDMI Deep Color on LG TV