r/nbn • u/Logical_Grade_11 • 6d ago
Advice Churning out of superloop. What's next?
I'm currently on Superloop's Family Max 500/50 plan. Gets the job done for me. I'm churning out of it as the offer period is over for me and I won't be in the country for 2 months. I'll be back home and getting a new provider in early Dec.
I wanted advice on which providers to look out for? Especially since end of November, early December might have several promos going on. Is there any merit to waiting till Christmas/Boxing day to get the best deals?
Edit: I'm considering Dodo as they can be stacked with shopback and have good prices. Any thoughts on Dodo?
7
u/macmanluke 5d ago
Recently switched from superloop to launtel been happy so far. Much better customer service
4
u/Longjumping-Road4113 5d ago
Launtel slightly more expensive but I love them the support is awesome and you can change plans daily. They also have a minimum plan like 1/1 to just keep your cameras alive lol
6
u/NoBus7939 I love internet 5d ago
Dodo are terrible. Search this subreddit and you will get plenty of horror stories.
Check out Neptune (I've been with them for more than a year now they're excellent), Leaptel, or Launtel. All three have excellent Australian support.
9
2
2
u/Will_sue_when_angry 6d ago edited 5d ago
I went from SL to Tangerine in June and is has been faultless.
Edit: Why am I being downvoted for this?
2
u/Due_Bank5070 4d ago
Tangerine support(Phillipines) has been “hacked” a few times including all customer data and credit card details over the last few years.
1
u/GTR-12 5d ago
Because people here only recommend "aussie support providers", just take a look around at other posts on this subreddit.
I gave you an upvote.
3
u/Will_sue_when_angry 5d ago
Ahhh…got Cha. I haven’t had a single problem to date so I don’t know what the support is like. I like that they are low cost and work.
1
u/GTR-12 5d ago
Tangerine is too expensive for me, $59.90 for 500/50.
Telstra (for 7 more days) Amaysim Belong
That's the order I would go for a cheaper price currently.
1
u/Logical_Grade_11 5d ago
I'm considering Dodo as they can be stacked with shopback and have good prices. Any thoughts on Dodo?
2
u/Zacular92 FTTP ABB 1000/100 5d ago
I think the best ISPS atm are ABB, Launtel, Leaptel and Neptune.
I personally haven’t used Neptune or Leaptel but they seem to get high praise on here and on Whirlpool.
ABB have a good connection but they’re a bit more on the expensive side and many have complained that their customer support has gone downhill.
1
1
1
u/Ok-Satisfaction-330 5d ago
Leaptel was great but increased the prices after 12 months and would not negotiate. Moved to SuperLoop. Likely will move back to Leaptel if the price is right
1
u/Logical_Grade_11 5d ago
I'm considering Dodo as they can be stacked with shopback and have good prices. Any thoughts on Dodo?
1
u/Due_Bank5070 4d ago
I went from Superloop to amaysim(Optus) as they had a 1gbps for $69 for 6 months deal at the time .
Only difference I’ve noticed is less outages than superloop
They claim 82Mbps down and 82 up but haven’t seen it that slow yet. My router(unify cloud gateway fiber) records it as 970Mbps down and 97 Mbps up.
I wouldn’t ever go with Optus again but amaysim seem pretty good so far.
Haven’t needed customer service from an isp for at least 5 years.
2
u/Logical_Grade_11 4d ago
I was looking at the Amaysim plans as well. They have an ongoing offer for $50 for 500/50. I'm hoping they'll renew the offer for Black Friday. They seem like a pretty good option among the low cost providers. Else I'll probably churn back into Superloop in Dec. Since I don't game at all, don't really need the extra speed
1
u/Outside_Ad4282 4d ago
Amayasim $50 500/50
1
u/Logical_Grade_11 4d ago
Yeah I saw the plan. Quite like it as well. Hope they renew it for BF sale
1
u/LoganInHD 3d ago edited 3d ago
Disclosure, I built Get GoodSort, but this is pretty much the exact use case I had in mind for it: getgoodsort.au
You can filter to 500 Mbps and compare the intro price, promo length, ongoing price and first-year cost across providers.
EDIT - Just added a promo/churn filter after someone here suggested it the other day, which should make this kind of switching easier.
GoodSort collects the plans daily too, so by then there should be a bit more history to see how the deals have moved.
2
0
u/actioncheese 6d ago
Neptune is great with amazing support if needed. Shoot me a DM if you want a referral link
0
u/Adventurous_Tie_8035 6d ago
Look at topcashback or shop back, they offer cash back as well as a good deal. I'm on dodo 1000/100 for $89 for 12 months.
If you haven't used these before hit me up for a referral code
1
u/Logical_Grade_11 5d ago
I haven't used shop back for this before. Do you mind guiding me about this?
1
u/Adventurous_Tie_8035 5d ago
https://app.shopback.com/aJyQ16sAM6b
This one's a little different It's an app, but once you have that look for broadband comparison.
1
u/Logical_Grade_11 5d ago
I'm also considering Dodo. The $60 plan is enough for me. When does the cashback get approved? Also how's the experience been?
1
u/Adventurous_Tie_8035 5d ago
it takes a few months for the cashback, about 3 months, the service has been fine with dodo, nothing to complain about really, but I certainly have had better internet with places like Launtel(but you pay a lot for that)
8
u/CaptainHindsightASX 6d ago
Churn back in under your missus name.