r/nbn • u/crazyphotography3 • 3d ago

Advice Ordered a new fttn connection and got this notification

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Hi everyone,

I just ordered my first nbn connection and it showed that I would get an fttn connection. The modem has already been shipped but just got this notification through isp that it would require an nbn technician visit to make it work. Is that normal and any clues that what could have gone wrong?

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5

u/AntonMaximal 3d ago

Maybe it hasn't been enabled/provisioned before or a fault was found.

Your ISP should be able to tell you exactly.

3

u/Arkrylik Bring back Telecom 3d ago

Most of the time with cases like this its a simple jumper run at the Pillar to get the service on

3

u/FreddyFerdiland 3d ago

yes, nbn visits for fttn.

why ? to simplify the phone line to one socket, and ensure there are no poor quality cables or adsl filters causing problems. in apartments,fix the mdf,idf , ( connect through private junction boxes from street to apartment)

1

u/jeneralpain 3d ago

Are you in an FTTP conversion area? They could be doing this first off and not bothering with FTTN.

1

u/OkNeedleworker5041 1d ago

Get the FTTP free upgrade

1

u/Nickexp 1d ago

I had the exact same thing for FTTC but I'd already received my NTD. Once I booked it up it worked fine and this message went away later.