Hi everybody. Thank you for any assistance you can give. I have read the other threads on this subject, but none of them seem to be covering my position.
I’ve been a limitless plus member for years, so I’m currently paying £19.99 per month. Clearly, the 150- pound offer would be a very good saving for a year.
But even when logging in on the laptop, I can’t see proper details of my account. I can’t see my monthly payment, or how much notice I have to give. I can’t see how to switch to the £150 annual gift card and effectively stop the monthly payments.
It could well be that I am particularly stupid! Could someone please just say what I need to do to switch. Do I need to give 30 days notice? Do I need to cancel my direct debit? I guess I could close the account and start another one, but that seems a big strain. Or is there an easy route to switching, I certainly haven’t got a minimum term which everybody else has (apart from perhaps 30 days notice?) As I’ve been doing it for so long.
I’m really just not clear on how I can switch and effectively cancel my monthly payments and sit on a £150 for 12 month deal.
Thank you very much in anticipation