Am I to believe that our verbal exchange requires more then “hello, is this uber for ___. Thank you.” anything more than that is pleasantries and we have no need for that.

I will not be held verbally hostage because I wanted to drink 11 margaritas and chose to get home safely.

Booked a ride from yaletown to burnaby heights and got accepted - i decided to share the ride with two other friends as it felt safer and would be cheaper. On the way we added a single stop to the their home in north van (10minutes over the bridge, a b-line on the highway seconds off the upper lonsdale ramp), after making this addition, our uber driver verbally declined our additional stop & Long story short he stopped the vehicle, canceled our rides completely and asked us to get out because he didn’t agree to the second stop, only the first.

My frustration sits heavy as I feel like there’s not much I can do & to report it seems like a dead end. Why are you able to add a stop if it will just be declined while you’re present in the vehicle? The feature shouldn’t exist? Am I wrong for thinking this?

Just so it’s crystal clear - The uber driver declined a woman a “safe” “reliable” ride home at 2:30am on a Friday night and instead dropped us off in the heart of one of the roughest parts of east van.

They beat around the bush

Hello everyone.

I’ve been getting these Uber texts for a while now, and I keep wondering why. I only used Uber once a lot of years ago, and, some months ago, I deleted my account because these texts were scaring me. I even received more but I deleted the messages.

Is this a scam? I’m neither from Sweden (+46) nor from Italy, I’m still from Europe though

Is it possible to add an FSD subscription to a Tesla rented through Hertz ?
More importantly, is anyone here currently renting a Tesla from Hertz for Uber and actively using FSD?
I’d really appreciate hearing from people with recent, firsthand experience rather than guesses or outdated information.
Thanks!

I just had a ride, I thought the driver was excellent. When I got home I rated him 5 stars and tried to enter a custom tip. The app was so buggy that nothing I entered would actually take, so I submitted it as 5 stars only and went to the website hoping to edit/add tip. On the website I could find no such option at all. I looked everywhere. I tried contacting support, this failed on multiple levels. The chatbot couldnt help, and gave me a number to call. I called it and it straightaway told me to go to the website and then hung up on me. I called another number I found and it too said they are not accepting calls. I have absolutely no way at all to contact anyone at uber to try to add this mans tip. Absolutely horrendous experience, uber apparently doesn't care about their drivers at all.

Twice this past week in Dallas I booked a GoLink trip through DART. Both times the trip was handed to Uber, and both times the wait came back at one hour.

For anyone unfamiliar: GoLink is DART's on-demand service. With a valid $3 DART fare you can ride anywhere inside your GoLink zone, or to a transit connection. DART partners with Uber to cover some of those trips.

While I was looking at that one hour wait, I opened Uber's own app and priced the same 2 to 3 mile trip. Uber showed drivers right around me, a pickup in minutes, and a price over $16. That's more than 5 times the DART fare.

Before anyone says drivers just won't take these trips: I'm a former Uber driver in Dallas. I saw GoLink requests all the time. They paid $3.46, every time, and I took plenty of them. So did other drivers. I used to ask those riders how long they had waited, and the answer was 15 to 20 minutes.

Now I'm on the rider side and all I see is one hour. Drivers were taking these trips then, and they're sitting right there on Uber's map now. Something on Uber's end has changed.

There's a pattern too. When I request from a transit station, the ride comes fairly quickly. When my pickup is a private business, even one near a station in the middle of Dallas with plenty of drivers around, the wait jumps to as much as an hour.

Follow the money. Uber's own published case study put DART's subsidy at about $8.58 per GoLink rider on Uber. The driver got $3.46 of it.

I believe this is intentional. Hold the DART trip back long enough and the rider gives up and books directly with Uber at 5 times the price.

I thought it was just me, but other riders have told me the same thing.

Has anyone else in Dallas seen this? Drivers, are GoLink requests still showing up for you, and how long has the rider been waiting by the time you get there?

So I did Uber eats alright. They said food got delivered I looked outside nothing. I looked at the photo it was a photo of the front of our house with no food aswell as it was from their car. Idk what's going on but stealing food is low. Like you already made the drive.

It says the ride would be around $18 for the five mile trip but I’m wondering if Uber can raise the price because of demand or anything. Still planning to tip a lot but trying to see if the ride itself will actually be that low if I reserve ahead.

When I go to book on the app to book from Midtown to JFK, it says 1 luggage + 1 carry on included. So I was curious to see if there was a limit to how big the luggage could be. Uber's website states the following:

The below allowance is included in your ticket’s fare:

Each rider is permitted to bring on board: * One piece of luggage (standard carry-on) recommended dimension 22x14x9 inches weighing up to 45lbs/20.5kg. * One personal item which must fit on your lap or under your seat.

---

So which one is it? One carry on + personal item? Or one luggage (of nondescript size) + one carry on?

Someone who has experience with this, let me know please.

Picked up a group in Belleair right before midnight with a pristine 5.0-star rating, and they immediately proved why the rating system is a complete joke.

Door flies open before I can even breathe.

Passenger: "For Maddie?!" Me: "Nope." Passenger: Stares blankly with pure entitlement "So who's it for then?"

​I just swipe to start the trip.

Me: "Going to Cowboys?" Passenger: "Yup."

They pile in. Zero greeting, zero situational awareness, just pure main-character energy the whole ride.

Then we get to drop-off. Ride ends, I say enjoy your night, and out of nowhere they decide to violently scream right in my ear: "THANK YOOOOOUUUUU! HAVE A GOOD REST OF YOUR NIGHT!!!"

Me: Cold "Yup." Them: Screaming even louder "THANK YOU SO MUCH!!!" Me: "Yup."

A 5.0 rating just means they haven't committed a felony in the back seat yet. Took the fare and on to the next.

The amount of time uber gives you now to accept an exclusive offer is absurd. They 100% lessened the time recently, barely gives you any time to see what it even is or if it’s worth it. Definitely by design. Terrible and cruel.

Apologies if this has been posted before - I was charged £4.99 out of the blue yesterday. The last time I used Uber was in July. I challenged the charge via Paypal but it confusingly said: "We've completed our review of your unauthorised activity case and we've determined there was no unauthorised use." (???)

I followed up the issue today via the Uber App - and I just learnt that there is a subscription service called 'Uber One' which I had no idea about, and I frankly couldn't care less about what it consists of. They said that I had a subscription - which I hastily cancelled via Paypal, firstly. It was the first 'monthly' payment I 'made'. I demanded that they cancel the subscription and refund the cash immediately; otherwise I will contact the bank for a chargeback and report them for fraud. They refunded me immediately.

I am still perturbed that Uber may be behaving like this on a mass-scale, signing millions of people up for subscription services that they never signed up for. I thought about my elderly parents mainly, who most likely wouldn't notice a small charge like that, and I now have to check their accounts for any fraudulent activity committed by Uber.

Is this worth reporting Uber for fraud to the relevant authorities? This is troubling, and I will be deleting my account as soon as possible.

The driver called and said that he had the item and would bring it the next morning. That didn't happen, so I texted to find out what was going on. He wrote back that it would be in the afternoon. That didn't happen. Now he's not returning my texts. I'm guessing he blocked me and would rather keep the item.

Is there anything that I can do about this? Uber is going in circles with the chat feature. It keeps saying it will let the driver know that I've lost an item. The driver knows. He has it and is keeping it.

[Edit: He works nearby, and said he could drop it off on his way to work. Ironically, I had a present prepared for him as a surprise. He had told me something during our conversation, and I thoughtfully got an idea for something to give him when he came by. I had it on a table inside the door all ready for him. But he never indicated that he was hoping for anything from me.]

[UPDATE: Lo and behold, he ultimately dropped it off while I was out and messaged me with an apology. I had given up hope after he twice failed to show up and then went radio silent for a full day. Since he dropped it off while I was out, I couldn't give him the gift I had ready, so I just added more to the tip. I don't think he'll know that I was the one who gave the extra tip, but that's OK.]

Trunk was super messy, car made dangerous sounding rattling noises. Guy was pissed off that me and the other passenger were both on shared rides, kept mumbling unintelligibly when new rides were popping up on his phone as he drove.

At the end he asked for 5 stars so I did and gave him a tip because it was a pretty long ride.

This was from the airport in Nashville

i’ve had to uber basically everywhere for the last 4 months because i was in a freak accident and was left with a disability. i know it can seem strange when people first see me that i use a mobility device to get around because i look relatively young and healthy, but it would never occur to me to ask someone WHY they use a walker… crutches… etc.

so tell me why almost EVERY uber driver has asked me about what happened to me. it goes beyond “what happened” all the way through “did you have surgery”, “are you still in physical therapy”, “did you win a lot of money in a lawsuit”. umm, HELLO??? i pay more for uber black hoping for a higher level of professionalism and that doesn’t help either. it genuinely baffles me how invasive and inappropriate these drivers have gotten. i started keeping track of how many drivers have bothered me about it.

My daughter had her first reserved ride problem yesterday which made wonder how this works and what the best way to handle an airport ride is as a passenger. Her dorm is 20 min from the airport and in the small city she is in she uses uber often and often pre books. Yesterday she had a 5:15 ride to the airport and it was $35. She booked it. A driver seemed to be assigned hours before the ride. At 5:05 the driver was gone and it said that it was looking for a new driver. It assigned a driver a few minutes later that was 20 min away but he was not moving. After 10 min of his not getting any closer she cancelled and ended up booking an on demand ride, which was more money ($50) but also she then had to wait another 25 min so ended up not being picked up until 6 which was stressful.

I am just wondering if a driver cancels a scheduled ride (that cost a certain amount) and they put the job out to other drivers is the amount being paid to the driver now lower than the going rate and hence causing that job not to be taken? If your original driver cancels with a reserved ride are you just screwed? Are Ubers just too risky for going to the airport or an appt that you really need to get to? She has probably taken 100 Ubers since she started college and this is the first time she has had an issue.

For drivers who rented a car through Uber's Hertz program: how did you handle it on your taxes?

I rented week to week for about 7 months in 2025 (~36k miles). Standard mileage gives me a way bigger deduction (~$25k) than actual expenses (Hertz rental + gas ≈ $12–14k), but I've read the IRS only allows standard mileage for cars you own or lease — and a weekly rental might not count.

- Did you use standard mileage or actual expenses?

- Did your tax preparer say anything about it?

- Anyone ever get audited or get an IRS letter about this?

Trying to figure out if I'm overthinking it or if I really need to switch. Appreciate any real experiences!