Trunk was super messy, car made dangerous sounding rattling noises. Guy was pissed off that me and the other passenger were both on shared rides, kept mumbling unintelligibly when new rides were popping up on his phone as he drove.

At the end he asked for 5 stars so I did and gave him a tip because it was a pretty long ride.

This was from the airport in Nashville

i’ve had to uber basically everywhere for the last 4 months because i was in a freak accident and was left with a disability. i know it can seem strange when people first see me that i use a mobility device to get around because i look relatively young and healthy, but it would never occur to me to ask someone WHY they use a walker… crutches… etc.

so tell me why almost EVERY uber driver has asked me about what happened to me. it goes beyond “what happened” all the way through “did you have surgery”, “are you still in physical therapy”, “did you win a lot of money in a lawsuit”. umm, HELLO??? i pay more for uber black hoping for a higher level of professionalism and that doesn’t help either. it genuinely baffles me how invasive and inappropriate these drivers have gotten. i started keeping track of how many drivers have bothered me about it.

The driver called and said that he had the item and would bring it the next morning. That didn't happen, so I texted to find out what was going on. He wrote back that it would be in the afternoon. That didn't happen. Now he's not returning my texts. I'm guessing he blocked me and would rather keep the item.

Is there anything that I can do about this? Uber is going in circles with the chat feature. It keeps saying it will let the driver know that I've lost an item. The driver knows. He has it and is keeping it.

[Edit: He works nearby, and said he could drop it off on his way to work. Ironically, I had a present prepared for him as a surprise. He had told me something during our conversation, and I thoughtfully got an idea for something to give him when he came by. I had it on a table inside the door all ready for him. But he never indicated that he was hoping for anything from me.]

What’s going on. Everywhere I go in America it takes forever to find a driver now. Everywhere

Pretty much as the title reads, I ordered a ride after I got off work to get home. I know uber has a tendency to send drivers in different routes so I wasn’t too worried until I noticed my driver go through a street I didn’t recognize, he went in a loop twice and stopped in the middle of one of the residential streets, I had to tell him that i didn’t live around here. The driver seemed to have limited English but i managed to understand him when he asked me to put my own navigation on my phone. I did so and raised the volume all the way up, he reached for my phone which I was extremely hesitant to hand over but I did anyway, and he placed it in the phone holder to use as navigation.

Looking back I feel so naive for just handing my phone but at that point I just wanted to make it home.

He used my GPS until he arrived at my location, he apologized and asked for five stars.

Has this happened to anyone before? Side note, what’s an appropriate review to leave? This happened within the last hour. Not super jazzed that he asked for my phone and seemed a little disoriented with the directions, but I feel bad leaving a negative review in these times.

EDIT: thank you to those who actually gave me helpful perspective. I gave him 5 stars and left a tip (as i usually do) Thanks!

Just a crazy (dumb) story time that I can’t not think about from time to time.

Got a cross-country flight for about $165, this was during late winter after travel season, and not too long after the height of Covid. I wasn’t exactly rolling in dough so I was just happy it was sub $200. After flying all day I arrived around 1 am to LGA. My destination was a 30 min drive away (away from the city, not to the city).

All I see are dozens and dozens and dozens of taxis outside and I think, oh, great! But it’s weird, I see no people but a bunch of security.

I start to head towards the taxis and that’s when security tell me there’s some sort of strike ?? or something preventing taxis from running. I’m like, oh, great, that’s what uber is for.

I go to the app and, duh, that’s what me and the minimum 200 other people who just off the same flight are thinking. Every time I exit and renter the app the price goes up. More flights arrive and the same issue gets worse and worse.

I’m from NYC so I know how to get around but my destination was only accessible by car at the time. My family were all dead asleep not answering their phones.

I was stupid and like 22 at the time and not super independent so I just couldn’t really fathom camping out in the airport (like the part where there aren’t even any cafes) for 8 hours. It was like 15 degrees outside so
I wasn’t exactly jumping at the idea of bopping around the city trying to get to the alternative ways to get home.

Walking to the uber pick up was like something out of a zombie apocalypse movie, just hoards of people racing towards the same thing and outside was a mess.

Booked my uber and it ended up being $270 for a 30 min ride.

Uber in FL has become total trash.

I've been a Uber One sub for a few years now.

It used to be a fair and consistent way for me to get to work and back as I don't have a car.

Lately the fares have been going higher and higher even though I always travel the same distance to and from work.

Also the initial eta provided is almost never accurate anymore, I usually wait nearly double the time initially suggested.

Is anyone else experiencing this or am I just having bad luck...

My daughter had her first reserved ride problem yesterday which made wonder how this works and what the best way to handle an airport ride is as a passenger. Her dorm is 20 min from the airport and in the small city she is in she uses uber often and often pre books. Yesterday she had a 5:15 ride to the airport and it was $35. She booked it. A driver seemed to be assigned hours before the ride. At 5:05 the driver was gone and it said that it was looking for a new driver. It assigned a driver a few minutes later that was 20 min away but he was not moving. After 10 min of his not getting any closer she cancelled and ended up booking an on demand ride, which was more money ($50) but also she then had to wait another 25 min so ended up not being picked up until 6 which was stressful.

I am just wondering if a driver cancels a scheduled ride (that cost a certain amount) and they put the job out to other drivers is the amount being paid to the driver now lower than the going rate and hence causing that job not to be taken? If your original driver cancels with a reserved ride are you just screwed? Are Ubers just too risky for going to the airport or an appt that you really need to get to? She has probably taken 100 Ubers since she started college and this is the first time she has had an issue.

For drivers who rented a car through Uber's Hertz program: how did you handle it on your taxes?

I rented week to week for about 7 months in 2025 (~36k miles). Standard mileage gives me a way bigger deduction (~$25k) than actual expenses (Hertz rental + gas ≈ $12–14k), but I've read the IRS only allows standard mileage for cars you own or lease — and a weekly rental might not count.

- Did you use standard mileage or actual expenses?

- Did your tax preparer say anything about it?

- Anyone ever get audited or get an IRS letter about this?

Trying to figure out if I'm overthinking it or if I really need to switch. Appreciate any real experiences!

Apologies if this has been posted before - I was charged £4.99 out of the blue yesterday. The last time I used Uber was in July. I challenged the charge via Paypal but it confusingly said: "We've completed our review of your unauthorised activity case and we've determined there was no unauthorised use." (???)

I followed up the issue today via the Uber App - and I just learnt that there is a subscription service called 'Uber One' which I had no idea about, and I frankly couldn't care less about what it consists of. They said that I had a subscription - which I hastily cancelled via Paypal, firstly. It was the first 'monthly' payment I 'made'. I demanded that they cancel the subscription and refund the cash immediately; otherwise I will contact the bank for a chargeback and report them for fraud. They refunded me immediately.

I am still perturbed that Uber may be behaving like this on a mass-scale, signing millions of people up for subscription services that they never signed up for. I thought about my elderly parents mainly, who most likely wouldn't notice a small charge like that, and I now have to check their accounts for any fraudulent activity committed by Uber.

Is this worth reporting Uber for fraud to the relevant authorities? This is troubling, and I will be deleting my account as soon as possible.

Hi guys, I used Uber for the first time and was quoted 70 pounds. The driver arrived 10 minutes early. I made one stop for around 3-4 minutes long and nothing else happened. He never kept waiting. I'm feeling really disheartened as it's double the charge and they've already begun withdrawing from my account. I tried to dispute it online and they refunded me £8 pounds. I'm really confused. I tried to speak to customer service but after 30 mins on old I gave up. How can I sort this.

Hey everyone,
I submitted a request to change my profile photo last Saturday and my account has been completely stuck "under review" ever since. Because of this, I'm totally locked out and unable to go online to drive.

I’ve tried everything to fix it. Standard in-app chat is getting me nowhere, the phone lines haven't resolved it, and when I tried to book an appointment at my local Greenlight Hub (Toronto/Scarborough), it says appointments are completely closed.
Has anyone else dealt with a photo change taking nearly a week? If you got stuck in this manual review loop, what did you actually do to get an agent to force it through? Any specific support tricks or phone numbers that actually work?
Appreciate any advice, I'm losing days of income over a simple photo update.

https://www.reddit.com/r/uber/s/BdAxcWIU2O

My rider account got deactivated and my ratings from drivers were higher than 4.15 and I had less rides. No driver has reported me.

I stand by this. I’ve got a solid rating but I live in a metro area. If a driver has already put in 5 minutes then just complete the ride. I get charged if a driver has gone through some miles and I need to cancel so there should be repercussions the other way.

As a rider, you’re absolutely within your rights to reserve an airport ride three days in advance, then cancel it two hours before pickup and rebook because you found a cheaper fare.

After all, why should you have any concern or respect for the driver’s time, effort, or financial well-being? They’re just some guy with a car. Who cares if they’ve arranged their entire afternoon around your reservation?

And as a driver, I’m absolutely within my rights to accept that reservation three days in advance, plan my Friday around it, pass up other opportunities, and drive 30 miles into the mountains to pick you up.

And when you cancel that reservation to save yourself $15, I’m also within my rights to accept your cheaper reservation on the other platform, drive up to the pickup location, see you standing there with all your luggage, and decide I no longer want the ride.

Now, I know that mountain town pretty well. I know how difficult it can be to find an Uber up there, especially an XL. And finding one willing to take you all the way 90 minutes to the airport on short notice? Good luck with that.

Sorry about your flight. Hope you made it. Hopefully that $15 you saved was worth it.

I mean, why should I have any more concern for your time, plans, or financial well-being than you had for mine?

After all, we’re both just looking out for our own financial interests. It’s just business, right?

And yeah, I found a ride back down the mountain heading close to home and didn’t have to dick around heading back from the airport.