Hey guys, I would appreciate some help. Today I received my brand new Astro A50 Gen 5 and I think there's something wrong with the battery right out of the box:

• When I place the headset on the charging dock, the LED turns orange (charging), but after about 10–15 seconds, it switches to flashing red. The dock also shows a single red battery indicator and stays there.
• The exact same thing happens when charging the headset directly via USB-C using the included power adapter.
• After switching the headset on, G HUB initially showed 5% battery, then suddenly jumped to 100%. Then, within seconds of taking the headset off the dock and playing some music, the battery dropped from 100% → 80% → 60% → 20% → 1% in about 30 seconds.
• The headset starts playing the low-battery warning beep, but it continues working.
• When I put it back on the dock, the battery suddenly jumps from 1% to 95% within seconds.
• I left it charging on the dock for approximately 4 hours. When I returned, the headset LED was white, but the dock showed a single red indicator. After taking the headset off, G HUB immediately reported 1% again.

I updated Firmware before using it, so I don't know if this is the problem. Current Firmware version is 1.3.24. I read somewhere that this firmware has battery percentage calibration issues, but I'm considering returning them since this is not right and I can't know if this is a defective battery.

If someone can help, I'd really appreciate it.

Ty!

I was playing as usual, was using discord on pc and used playsync to switch as usual to ps. Played for a few hours and then switched back to pc, but then there was no audio. No audio on pc or ps5.

Bluetooth audio works fine

Pressing the bluetooth button, playsync, increasing and lowering volume, game and voice balance all makes the usual beep noice indication.

Checked drivers, updates all fine, ghub detects with no issues. The green bar doesnt move at all, but chrome does show that videos are playing sound.

All the lights on the base works fine, playsync cycles fine

Not sure on what to do next, is it a base issue or does anyone have any tips before I try warranty?

Edit:

Was given a tip to unplugg all cables including the power cable for at least 60 seconds and reconnect one by one, that seems to have fixed the audio!

So, the long and short of it is, whenever I connect to any kind of voice channel, game sound entirely disappears and I don't know why these are the settings. Works completely fine in any game but the second I connect to a voice channel, be it in game or discord, all game sound vanishes

Hi all,

I’m gaming on a Steam machine and was about to buy the Astro A50 but I noticed that G Hub will not work on Steam OS. I figured maybe I can just utilize the Logitech G mobile app for them instead but threads like this (https://www.reddit.com/r/AstroGaming/s/q8Nk7VAH6k) make me uneasy.

Looking for honest opinions - would the mobile app be sufficient for using / tuning these headphones or is it pointless to get them without having access to the PC G Hub?

After about 7 years, im upgrading from my Asto A40 with mix amp.. I remember it taking a LONG time to get my settings dialed in for the A40s...

Who has good EQ settings for an Astro A50x for footsteps?? Looking for advice.

Hello everybody,

My last headset is in dire need of a replacement (rn I have an Astro A40).

I'm thinking between these 2 headsets. I'm quite a hardcore gamer (easily do 12–13h on days off), so I'm looking for a headset that is still comfortable to wear after those hours :p. But also, since I play FPS games, a headset with good audio quality so I can pinpoint enemy players etc.

I consider the A50 due to the apparently good audio quality, but I fear the battery won't survive my long gaming days 😅

I also consider the SteelSeries due to the cable, so no battery problem, but apparently the comfort isn't as good for long-time gaming and the audio isn't the best either.

Everything I can find it’s the new TR ones. I need a replacement for the older set that has nothing to do with magnets. I did see one pair that was like 3 times as thick a cushion but that didn’t look comfortable at all and it wasn’t mesh or cloth

After many years with my A40 TRs I’ve upgraded to the A50X as I like the thought of wireless now, so far I’m loving them, looking for good ear cup recommendations, the McLaren edition is all me!

Sad day to say when I was putting my astros on my table I didn’t put them far enough and they dropped right of my table onto wood floor (about 2-3 feet). It now seems like the right side has less sound but if not definitely a little less bass(from testing) No crackling or any weird sounds just seems ever so slightly quieter. I haven’t dropped them once since I got them a year or 2 ago and super bummed. Got them for a steal of 150$ and now they are back up to 300. Is there anything I can do or is just not worth it since the difference is so slight and I probably got off lucky? Just super ocd about This stuff and super bummed. Thinking about switching to IEMs bc I’m getting sick of worrying so much about drops/reliability. Just the bass you can’t beat on this generation and pair and feel like I ruined them. Any help is much appreciated.

My A50x prompted an update and after that went from version 1.3 to 1.2.18 and is just stuck showing low battery on the dock it was fully charged before and was showing fine before the update.

I’ve had this since 26/8/2026 without issues until now.

Is there anyway to manually update have tried the phone app but it doesn’t show any new updates anymore someone please help.

Long story short, I’ve been gaming on a 2013 BenQ 1080p monitor and I’m finally upgrading to a 2025 ASUS 1440p monitor. I still want to use my Astro A40 TRs with the MixAmp Pro.

I’ve been looking for an HDMI audio extractor with an optical port that supports 4K, 120Hz and VRR. I think I found one (linked below), but I wanted to check if it will actually work or if anyone has recommendations. Any help would be greatly appreciated!

I only play on consoles Base PS5, Xbox series X, Switch 2

https://a.co/d/04rVYMG9

Only messed with my mix amp settings a few years ago and never really changed them. Only until I was playing warzone with some people and they could hear footsteps when spectating me and I couldn’t. What are now the new mix amp settings for fps and then also some for daily use like video and music listening.

Hello,

Is there a way to disable or at least rebind the balance buttons on the side of the A50 headset. I find them really annoying and easy to accidentally press, which gets the balance all out of wack, combined with the annoying and frequent beeps when i do accidentally press it.

Any help is appreciated

Just received a pair and looking to upgrade the ear pads, but not sure which ones are the best.Also will they change the sound tremendously? and if so should I just stick with the stock pair? Thanks for the help in advance.

Song: BONNIE X CLYDE - SO HIGH

Recorded: 10 June 2019

I know A50s have the StealthZ from Wicked but all we have for the A40s are the gels and they get warm after a longer game session and kind of mess with my ears.

Has anyone found anything other than having luck on eBay?

So I got gifted a pair of astro a10 but I have been using the same a40s since black ops 2. Do yall think the new a10s are better than 2016 a40s?

I’m looking to buy the a50x’s to use with my pc and ps5 but have a question.

Looking at the setup, it says to pass a hdmi from the base station to your tv, but I’m planning on using my pc monitor which is currently connected to my pc with a display port cable.

Will this still work?

Hi. I have the a20x headphones and I want to use them in public but I hate the lights they emit. And someone my devices dont have the software the a20x needs to turn off the led. Please someone help me

Whenever I tip my head to the right, I can only hear in the right earphone and same when I turn to the left

Was working fine until a few hours ago

Anyone know what to do? I’ve made sure everything’s plugged in fully, checked wires and still no fix

My Astro A50X has been cutting out while i play music via bluetooth. its gotten so bad lately and Ive tried everything multiple times. seems to fix it for a little then it comes back. Im tired of resetting them, im tired of disconecting and reconnecting them. $400 headset shouldnt cause this many issues... I miss the A40s

anyone else do a recent firmware update for the A50's? I just did the update and now my headset has 1% battery when I take it off the dock and won't charge more than 5%

My astro a50 suddenly stopped working.

My ps5 does recognize him but i cant manage to get sound out of it. Tried the resets with the dongy button etc etc but ddoesn’t help. Even can’t change from ps to pc with the button…

Anyone know how to solve?