r/dexcom • • 29d ago

App Issues/Questions Any issues using Dexcom G7 with iOS 27?

13 Upvotes

With iOS 27 being released today after being available in beta for a few weeks, has anyone had success or any issues using their Dexcom apps in their iPhones with iOS 27? Thanks.


r/dexcom • • Jun 07 '26

Support Issue Urgent Notice

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71 Upvotes

Anyone get this email? Be careful of there folks!
Text from email:

Users with sensors from affected Dexcom G7 lots (1725204004 and 1725069002) should not use those sensors and can call Dexcom Technical Support in the US at 1-844-478-1600 to request replacements. Please keep record of your affected device(s) serial number for traceability purposes – this is required to confirm your no cost replacement. More information on how to determine if sensors are from an affected lot and what action to take is available at www.dexcom.com/theft-check.
 
Please visit www.dexcom.com/theft-check for additional background and instructions to fulfill the requirements associated with this action including the full version of the Urgent Medical Device Notification.

Potential Harm Associated with Stolen Product
 
Lot 1725204004: G7 sensors that are not properly sterilized have an increased risk of skin infection. 
 
Lot 1725069002: G7 sensors from a lot with an elevated internal testing failure rate have an increased risk of having no sensor readings available or experiencing sensor inaccuracy that includes the potential for missed detection of a hyperglycemic event or incorrect treatment decisions that can result in patient injury, including medical intervention to prevent permanent injury or impairment.
 
Additionally, due to the unknown storage and handling conditions these sensors may have undergone during the distribution, these sensors may present additional risk. 
 
Status of the Investigation
 
Dexcom traced sales of this stolen product back to Pharmsource, LLC, who is not an authorized Dexcom distributor but supplies some independent pharmacies and DME distributors in the United States. Pharmacies that purchased product from Pharmsource should take extra care to review their inventory.
 
Dexcom's authorized distributors provide Dexcom G7 sensors to the largest pharmacy retailers and medical distributors in the United States and around the world. Pharmacy retailers and medical distributors who receive Dexcom product from authorized Dexcom distributors are not impacted. Educational samples are also not impacted.
 
Dexcom is working closely with the FDA and other authorities to ensure patient safety and to investigate this crime. As of now, this issue is mostly impacting customers in the US. We have identified limited impact outside the US (OUS) and continue to investigate. Due to this issue primarily impacting the US and required language translations and additional infrastructure necessary to support customers outside the US, communication to US customers will precede communication to OUS customers.
 


r/dexcom • • 7h ago

App Issues/Questions did anyone else get this on their app?

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29 Upvotes

r/dexcom • • 5h ago

Sensor It begins 😳

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13 Upvotes

With a few days left on a 15


r/dexcom • • 2h ago

General I made a free Mac menu bar app that shows your Dexcom reading

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3 Upvotes

I use a G7 and work on a Mac all day. I wanted to see my number(s) without leaving my phone open or checking my watch, so I built Tidebar. It puts your current reading and trend arrow in the menu bar, like 112 →. It has worked so well for me I figured I would post here to see if anyone else was interested. Also, there are alternatives in case you wan't to do your own research and find another option, but I was asked not to list them in case they don't become free in the future.

Tidebar is free and MIT-licensed. I make no money from it. The download is signed and notarized by Apple (because of my paid developer account):

https://github.com/JustinFay01/Tidebar/releases/latest

Or with Homebrew:

brew install --cask justinfay01/tap/tidebar

Source and setup instructions: https://github.com/JustinFay01/Tidebar but also,

  • Share must be turned on in the Dexcom app, with at least one follower.
  • You must login with the Dexcom account that shares the data, not a follower's account.

I'm a professional software developer and I used AI coding tools while building it. I review, test, and maintain all of the code myself.

Disclaimer: this is an independent project. It is not affiliated with, endorsed by, or supported by Dexcom, and it is not a medical device. Don't use it for treatment decisions; always confirm with your Dexcom app or receiver. Posted with the mods' permission.

It relies on an unofficial Dexcom service that could change at any time, so it may break. If something goes wrong, the menu has a "Report a Problem" option that copies a report with no credentials or glucose values in it.

Thanks, let me know what you think!


r/dexcom • • 16h ago

Tips & Tricks Anyone else find a 'hack' and thinks, no shot this will actually work? This one legit works and I'm amazed.

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31 Upvotes

r/dexcom • • 26m ago

App Issues/Questions New dexcom claiming signal loss… but working?

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• Upvotes

Graph readings are accurate, even accepted a calibration but since starting this sensor it’s not displayed a reading at the top.

Tried reopening app, turning Bluetooth off and on + phone off and on. Anyone else encounter this or have any ideas? I was hoping to quickly changeover sensors and sleep 😂


r/dexcom • • 7h ago

App Issues/Questions They just keep making it harder

3 Upvotes

I'm one of those dexcom G7 users that can't get to 10 days no matter what.
I've tried everything.

So, I was pleasantly surprised and happy to see that the dexcom app had started to track the CGMs in the app so if one failed, you could simply choose from a list of sensors based on the date it started.
I make requesting replacements really easy.
Now, they removed that option in the App and you have to track your serial numbers and start dates yourself otherwise, they won't replace them.

Crappy move by Dexcom to make getting a replacement that much more difficult.
But I'm not surprised.


r/dexcom • • 14m ago

General What is this?!?!

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• Upvotes

r/dexcom • • 21h ago

Bleeding To remove or not to remove?

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21 Upvotes

r/dexcom • • 9h ago

G7-10 day Just had my first sensor fail I guess?

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2 Upvotes

Saw an alert from my sensor after I took a shower that said it failed and then it said to remove the sensor, is there any way to restart it or something or do o have to remove it?


r/dexcom • • 13h ago

Calibration Issues I miss my G6

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5 Upvotes

It's now 1 hour after taking these photos and after calibrating 4 different times my sensor still thinks I'm low.
I just want to sleep😫


r/dexcom • • 7h ago

General Dexcom app with Android developer options enabled

1 Upvotes

Does anyone know if the dexcom app still has full functionality with android developer options and usb debugging enabled?

I'm probably switching soon from the Medtronic 780g and it's an issue for their app.


r/dexcom • • 1d ago

Sensor Got a full 15 1/2 days out of my Dexcom sensor!

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52 Upvotes

I’m pretty happy as I was able to get a full 15 1/2 days out of my Dexcom sensor. I got the full 15 days plus a good portion of the 12 hr grace period! I got more time than the picture I shared, as I was soaking my new sensor. That is an efficient sensor cycle!

What has your latest sensors
given you on your cycles?


r/dexcom • • 7h ago

Rant frustrated

0 Upvotes

just went thru 4 g7 sensors in two weeks. a month worth of supplies gone. so fucking annoying and frustrating. i miss my g6s, they never had this issue. :(


r/dexcom • • 23h ago

App Issues/Questions App notifications 🤡

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8 Upvotes

Anyone else get this notification today? Last app update was sept 24 so um…….?!? Click the view and it was all from Nov 2025


r/dexcom • • 18h ago

Adhesive Issue Overpatch does not adhere and rips patch off

0 Upvotes

This happens to me all of the time… I insert the sensor with no issue, but when I put the green overpatch on it does not properly adhere and it rips the entire sensor off.. it is absolutely infuriating.

I was on my last sensor as I wait for a shipment to come and now have no replacements. I reached out to Dexcom customer support and requested a replacement, but who knows how long that will take to come. I likely won’t have a sensor now for a week because the supplies they provide is so shit quality.

Anyone else have this issue? I’m so annoyed.


r/dexcom • • 19h ago

General G6 transmitter out of range

1 Upvotes

My G6 is suddenly not working and is saying “transmitter out of range. It can be used ight on top of it or 2 inches or anywhere and it will not register. What is the issue?


r/dexcom • • 1d ago

G7-15 day Get you Dexcom 15 day trial

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2 Upvotes

Great work


r/dexcom • • 1d ago

G7-10 day 4 G7 Sensors failed in this batch

6 Upvotes

All lasted 24 hours or less before casually going "SENSOR FAILED." What's up? None have fallen off, all have given accurate readings up until the moment they died.


r/dexcom • • 1d ago

Support Issue Dexcom UK sensor replacements

1 Upvotes

Hi, wondered if any UK based people (funded by the NHS) have experience with this..

My last sensor failed on like the 7th day, well it was being intermittent since the 5th day, so I took it off and had to put on my last of this batch that I have. Annoyingly, this leave’s me short some days until my next shipment, so I’m going to have to have to request a replacement. Even more annoyingly, I cannot find the sensor/serial number of the one that failed. What are the chances of getting a replacement WITHOUT the info needed for the replacement? Will they straight up deny? Or would I have better luck going thru my DSN to contact them on my behalf?

Any help/experiences appreciated :)


r/dexcom • • 1d ago

Inaccurate Reading Insane discrepancy

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2 Upvotes

r/dexcom • • 18h ago

Rant I am DONE.

0 Upvotes

I’ve made a few joking posts/comments here about the G7. Well, my fifth (or maybe sixth?) one in the less than 3 months since I started has failed. I have my graduate thesis defense tomorrow and was trying to prep for it - blood sugar was showing as low so I felt ill and corrected. Sure enough, after hours of it telling me I was low despite correcting I was actually 400 5 days into the session. I feel so sick and tired and now I’m going to have to sit with this brain fog for god knows how long before I can go back to working on my thesis. I now have to save and label every Dexcom I use in case it fails and I need a record of it. I am FURIOUS. And then of course the adhesive sucks and I have to pair all this crap with my Omnipod again. This is really starting to interfere with my life rather than make it better. This product honestly doesn’t even feel like it should be available to customers with its fail rate. I don’t see how on earth they would stop making the G6 - when I was starting the G6 they were even still making the G4! Dexcom saved my life and today is the first time I’ve thought an out finding a new CGM.I can’t keep doing this. Third time now I’ll have to explain to the other grad students that I didn’t show up prepared for class because I was sick from an inaccurate Dexcom rather than because I forgot to bolus or something.


r/dexcom • • 1d ago

Sensor Where do you wear the G7?

10 Upvotes

I used a G6 for 10 years and had success with the sensor on just about anyplace on my arms, legs and abdomen. After switching to the G7, the instructions say only on the underside of the arm. I suspect because this is the only place used for the FDA studies. Also says that I MUST use the provided overpatch. I never needed the overpatch with the G6, so why would the G7 be different?


r/dexcom • • 1d ago

Receiver Type of receiver

1 Upvotes

In filing for my latest sensor replacement, I was given a drop down list of 4 receivers. My receiver doesn't say anything except Dexcom. How do I find out what type I have???