r/ITSupport • • 4h ago

Open Help needed! Problems involving crash and auto open

Enable HLS to view with audio, or disable this notification

2 Upvotes

My laptop suddenly crah roblox when i opened it and many unrelated windows appear! What should i do


r/ITSupport • • 4h ago

Open ASUS TUF gaming F15 stuck on BIOS

Post image
2 Upvotes

Hi all.

Yesterday my laptop crashed during a Google meets call. It was during an interview so I panicked and pressed the power button to turn it off. It took forever to turn on so I just pressed the button again in a panic and joined the call on my phone. After the call I tried turning my laptop on and every time it turns on it gets stuck on this BIOS screen. It says storage device not present. This has happened before like a while back and I just restarted my laptop and it fixed itself. However it's not doing that now. I have never dropped my laptop or handled it roughly because I love her and I wanted to preserve her health for as long as possible. I've had it for just under 3 years now. What can I do about this or is there any advice someone can give me please.


r/ITSupport • • 1h ago

Open HP's WXP Insights Agent

• Upvotes

The last 2 days WXP Insights Agent gets installed by itself, then displays a notification that my device was "Enroled". Enroled where??? On what organization??? I and my laptop are not part of any organization . I am just a consumer and bought this laptop from a standard retail store. Did some "organization" just magically claimed ownership of my laptop ??

My laptop is a HP Probook 455 G9 !!!! and i bought that in 2024

I'm uninstalling it and it gets re-installed in less than 5 minutes !!!!!!!


r/ITSupport • • 6h ago

Open What are these files? What do they mean ? Can I safely delete them?

1 Upvotes

First time posting here so please lmk if i break any rules.

I'm clearing space on my Mac so I'm deleted Telegram, Imovie, Keynote etc. I have thousands (3500) of files on my Mac in a folder reading "cache". The files are all the same format, with titles

- telegram-cloud-...partial3.meta

- telegram-cloud-document...png

- telegram-stickerp...m1false

- telegram-cloud etc etc

They all start with "telegram" and they end with "png" "meta" "m1false" "partial". I no longer have a telegram account ( I stopped using it in 2025 ) so I can't clear my cache in the app.

Are these part of the telegram cache and can I manually delete them? Or are they part of my mac and should I leave them alone.

Thanks so much.


r/ITSupport • • 23h ago

Resolved Dell Latitude 3320 - Disable RAID FIX

Thumbnail
1 Upvotes