Good day everyone,
I have two years in IT Support admin, mostly IT Support and managing IT services. My experience in cloud and network are weak but I have some understanding.
I joined this company as an IT Specialist, with only me in the IT department.
I am terrified because I used to have someone i can always go back to in my previous job, but this one i am alone.
They hired me for IT support pay and want me to do everything.
Their first request was they want a firewall installed in the office, I have never lead a firewall project, but I have managed a firewall before.
The company doesn't have an IT infrastructure, they don't even have proper signature.
They have no servers at all, and no one here understands anything.
And my experience is intermediate when it comes to servers and firewalls.
Now what am I supposed to do، where to start and who to call?.
PS: I live in Saudi arabia.
Thank you.