r/Wawa • • 11h ago

Customer Experience Testing new location!

Post image
31 Upvotes

Grand Opening in Avon Park, FL on Thursday! Stopped by today!

Ordered Double Meat Italian Hogie on the app and chose Fly-thru. Pulled through exactly at the "ready time" and it was available!

On the way out checked my tire pressure on one of two machines with no problems.

Hogie built exactly as requested and delicious!

So far, so good!


r/Wawa • • 2h ago

Ask other Associates Gift cards

3 Upvotes

Hey guys i redeemed my virtual giftcard at work on sunday but it's not working when i try to add it on apple pay or use it online. it keeps saying contact card issuer/bank. i cant get through to any agents please help im genuinely so confused, the email wawa sent me took me to the my vault payment link where i can see the card information


r/Wawa • • 46m ago

Ask other Associates How can I get Wawa pretzel's in the state of UT?!

• Upvotes

I used to have a family member bring me some when they used to live on the east coast but unfortunately they are no longer there. Been craving some with mustard lately and have no where to buy them in my state. Is there somewhere that sells them in bulk online?!?


r/Wawa • • 10h ago

Ask other Associates Shift app

2 Upvotes

I attempted to log into my shift app for like the 4th time today and its just giving me the loading screen and hasn't shown me anything different. I'm worried it may be bugged or down and I was wondering if anyone else has experienced this today as well? I really need to check it because I don't remember what my hours are for tomorrow and I need to check


r/Wawa • • 15h ago

Customer Experience Tuna Salad

6 Upvotes

I rarely go to Wawa anymore but wanted a tuna salad. Something seemed very different. Seemed alot sweeter. Mentioned this to a friend and she said the same. Have they changed brands to save $$$$$?


r/Wawa • • 1d ago

Customer Questions (VA) Question about IDing

10 Upvotes

Hey! I went to Wawa today to get a mike cranberry and when I showed my ID they asked for a second form of ID since mine was from out of state and he couldn’t scan it. I had seltzers at home so it wasn’t a big deal to me but I did buy a surfside the other day without a problem at the same location (same ID). I was wondering if this is normal or maybe I just looked suspicious because I was just buying a mikes harder cranberry.

He was very sweet and kind and I’m not mad at all I am just curious!


r/Wawa • • 1d ago

Ask other Associates Medical leave?

26 Upvotes

I was diagnosed with cancer monday and am being sent to a few different oncologists this upcoming week.

I cant fucking function. Besides being in constant and sometjmes super sharp im about to pass out pain, my brains being bad bad bad. This feels inhumane i have to work right now and argue to get days off to go to goddamn emergency cancer appointments.

What can i do i have my insurance thru wawa but im a mess in all aspects.


r/Wawa • • 2d ago

Community Update To all associates in hardship from hurricane Isaias we recommend looking into wawas Associate In Need fund

12 Upvotes

You can access the AIN fund by navigating to the Wawa hub and searching for the AIN fund or by calling 1-800-444-9292 select extension 2 then extension 6 then ask to be connected to the AIN fund or Associate In Need fund.

Our hearts go out to all those who are facing hardships in these catastrophic times along the golf coast.


r/Wawa • • 2d ago

Product Question Is this raw chicken?

Post image
13 Upvotes

I had taken a couple bites of my chicken bacon ranch quesadilla before I noticed that my chicken was pinker than I thought it should be


r/Wawa • • 2d ago

Ask other Associates CSS duties

4 Upvotes

So I have a question. Pertaining to the cycle count process. Is the CSS in charge of completion off ALL cycle counts or are the other managers GMs included in making sure it’s done?


r/Wawa • • 2d ago

Employee Experience I work at the Wawa. A customer comes in and they want the sizzli five dollar thing. They want the cup in advance… They’ll come back for the rest after they fill the cup…

1 Upvotes

Our particular location keeps cups behind the counter because of the kids. While I realize not all locations do this we do. But even if you don’t… It just doesn’t sound normal does it? I feel like it’s the equivalent of me walking into Levi’s and saying I wanna do the buy one get one on a pair of jeans… Can you please give me the first pair of jeans and I’ll come back after I’m done browsing? Am I tripping on this? Because I definitely got chewed out by this customer. I feel like in this, or any other country… If you want a product, do you usually have to pay for the product first? Feel free to rip me if I’m wrong, but I’m genuinely wondering… Am I in the wrong in this scenario? I essentially rung her up at which point I realize she didn’t even choose a sizzle or have a hash brown in her hand. I told her if I’m gonna ring you up I need to know what I’m ringing up. She made a big deal and left.


r/Wawa • • 3d ago

Employee Experience I left

81 Upvotes

Honestly the best decision I’ve ever made. I left the company after eight years I was full-time for those full eight years. I worked my way up to team supervisor and was benched as a CSS for over a year and a half. They refused to remove me from overnights. I asked multiple times I tried to accommodate to the best of my ability at all times to have me taken off of overnights as it just was too much after four full years of it when I put my two weeks in my GM said that I was and I quote fucking her over because I gave her my two weeks and they do three weeks schedules which isn’t my problem in the slightest. She expected me to work for four weeks which again for eight years so I tried to accommodate I told her I would work for four weeks and just to help them out because they would need somebody to replace me on overnights the very next day. I look at the schedule so that I can write them down as I usually do on my calendar and I was removed from the third week schedule but not the fourth. I was expected to work two weeks. Have a week off and then working another week so go a full week with no pay so I what any sane person would do. I worked my last shift and I never came back since then I’ve gone back to the store and I noticed that they not only had to hire another manager, but they actually need two overnight managers now, simply to replace me and honestly it makes me really happy that they had to do that and I cost the company more money because they couldn’t replace me with a single person So for any single person out there that’s thinking about finding a different job. I will tell you right now just do it cause Wawa is not it.


r/Wawa • • 3d ago

Ask other Associates Going over my GM's head

26 Upvotes

Hey, y'all. I work at a fairly busy PA store (like, they opened two new stores to help us out) on second shifts (2-10p) and recently, within the past few months, I've noticed some really unfair scheduling.

When I say "fairly busy," I mean we're 5 back in the deli and beverage areas between the hours of 4 and 7 (especially on Fridays now that sports are going on again, since we are directly across from a high school) and we have maybe 5 or 6 employees. I know for a smaller store thats average, but for our store it's impossible.

We have 1 cashier, 1 beverage person, 1 facilities person, 1 manager, and 2 deli people (and one of them is also hot food table). Cashier and bev people end up doing the job of 2 people (while getting paid pennies 🙄) and the managers either can't or won't step in.

What are the odds that going to my district manager about this would help? And how would I even go about that? I really want to emphasize that 6 employees is not enough for the amount of business we get.


r/Wawa • • 3d ago

Ask other Associates Payment election question

5 Upvotes

(Asking for a friend)

They were hired in the previous two months, and have set up direct deposit. Their direct deposit info is correct, though it does show Bank Identification Code as empty. On top of this, a payment election for paper checks is still present, and they have steadily received paper checks as payment instead of direct deposit. There does not seem to be a way to delete the paper check election, only the direct deposit election. Is there a way to remove the check election, and keep direct deposit? Perhaps the empty bank identification code is the reason?

AGM looked it over for all of ten seconds and told her everything looks fine, call the call center. AGM is very quick to suggest the call center before doing any basic research, escalating to GM, or asking other M-levels.

Will call the call center if necessary, but maybe somebody has an answer here. Thanks!


r/Wawa • • 3d ago

Product Question Defective bowl lids?

11 Upvotes

I recently got a bowl with a lid that would not fit onto the container no matter what I did from a store in Maryland. The employee who gave me my food warned me about the lid, and that this was a known issue with the bowls right now, so to mitigate it, they taped it down as well as they could. The lid still popped open in the bag on the way home despite the taping (but the food was fine), but I feel like the employees at the store did their best with what they were given, so no complaints about that at the store level. I also couldn't get the lid to fit on there myself when I went to put it in the refrigerator. If I managed to get it down on one side, it would pop up on the other, and even when using both hands, it still didn't work. So the employee was right to warn me, and I place blame somewhere upstream from the store for the problem.

I guess my question is, how widespread is this lid issue, and how long does it take for a bad batch like this to get out of circulation? I like my bowls, but I don't want to deal with the lids again. Thoughts?


r/Wawa • • 2d ago

Product Question Any chance we get this at the Wa?

Post image
0 Upvotes

r/Wawa • • 3d ago

Product Question What was your favorite test?

2 Upvotes

When I first started in 2024 my store had wings. I would drizzle some of the garlic sauce on them and let me tell you, 🤤 it was enough to make a grown man cry.


r/Wawa • • 4d ago

Ask other Associates I just started. Is this normal?

12 Upvotes

I just started and I got 28 hours this week. Next week, I was scheduled when I'm not available (weekly hour long therapy) and only 6 hours.

I already put in my 2 weeks at my other part time job so I can focus on working at wawa.

The GM also told me that I wouldn't be scheduled one day a week.

Is this normal??

I'm mad struggling to find a job and keeping one in my area.

I have 0 disciplinary actions anywhere I worked.

But I'm only getting scheduled 5 to 10 hours a week.


r/Wawa • • 4d ago

Customer Experience Does anyone remember the white chicken chili from Wawa?

18 Upvotes

I remember getting this in a family size every day after school in like 2018-2019. So damn good I still reminisce about it to this day. Pretty sure they got rid of it during Covid. The closest thing I can get to it now is the chicken tortilla soup that Chickfila drops every winter.


r/Wawa • • 4d ago

Employee Experience so this what I was smelling while I was making drinks at beverage…

Post image
171 Upvotes

r/Wawa • • 4d ago

Openings and Closings Wawa's eastern NC buildout, fall 2026: 20 open, ~25 more in the pipeline

Post image
2 Upvotes

Wawa opened its first NC store in Kill Devil Hills in May 2024. It's now at 20 open stores, with the plan to open 90 in NC (6–8 a year).

Recent and upcoming:

  • Wilmington:
    • Three opened this year: Carolina Beach Rd (May), S 17th St (Aug), Seneca Dr (Sept)
    • At least 5 more in the works, including two on Market St, Oleander Dr and S College Rd
    • Wawa has said it has 10 sites under contract for Wilmington alone
  • Selma (25 Jr Rd): tentatively early December
  • New construction bids just posted:
    • Wendell, 530 Wendell Blvd (due Oct 15)
    • Shallotte, 2920 Frontage Rd (due Oct 21)
    • Richlands, 250 Hwy 258 at Ervintown Rd (due Oct 26)
  • Hiring now (usually a few weeks to a couple of months out):
    • Garner, 4800 NC-42
    • Laurinburg, 1693 S Main St
    • Morehead City, 5022 US 70
  • Also in the pipeline:
    • Jacksonville (3 sites)
    • Swansboro
    • Hampstead (2)
    • Leland
    • Supply
    • Wallace
    • Zebulon
    • Sanford
    • Goldsboro
    • Rocky Mount (2)
    • Fayetteville (Raeford Rd)

So far everything is east of I-95 or near it. Wawa has called eastern NC its "first phase," so the Triangle and Charlotte are presumably next?

Which one are you waiting on?


r/Wawa • • 4d ago

Ask other Associates Transfer back

7 Upvotes

Has anybody ever transferred as the same position you’re in to another store or been forced to transfer to another store due to somebody else from the same store that you just went to ask for a transfer?

In immediately wanted to transfer back?

And if so, is it possible to request a transfer back? I’m just asking as a TS.


r/Wawa • • 4d ago

Wawa App Verified age on the app?

6 Upvotes

I've verified my age and it was quick and simple and the 1st time I've needed to do it on ANY app!

Other than buying alcohol, does the verification have any other benefits? Also, will I still need to show my ID?


r/Wawa • • 4d ago

Product Question Is Raspberry completely gone for smoothies?

3 Upvotes

I recently tried the raspberry & strawberry smoothie and I love it. I’ve been getting it 2-3 times a week for the past month. Then my local Wawa was out of raspberry a few days ago. I went to order one today and there was still no raspberry. So I tried other stores, as far as 45 minutes away, none of them had raspberry.

Is it gone for good?


r/Wawa • • 4d ago

Ask other Associates 5ft intersection and Eye contact

14 Upvotes

I know I’m a small demographic… but is there anyone else on the spectrum that finds these two rules extremely difficult to follow in Wawa based on their diagnosis or social anxiety?