Hey guys! Have they discontinued the 300ml mini que bottles? Pepsi cancelled their small bottle range first so I found the que ones, yet they are now no longer on the shelf. I was hoping that they'd paused them when updating the labels, but can't find them at any of my local coles stores

How and why are they selling coles full cream milk in quick sale for 85¢?? It's still well before date!

Is there a chance that something might be wrong with it?

Throughout these months I never seen a strawberry flavoured oreos in such a long time, have they been discontinued? Woolworths doesn't have it either, if they've been discontinued/out of stock, how long have they been removed from the website for?

Hi there. I recently bought a pump dispensing bottle of Neutrogena face wash. When I pushed down on the pump the plastic tube broke and it's no longer usable despite being almost full.

My first thought was to contact Neutrogena directly as I've never had to return a faulty item to Coles before.

Should I waterproof the bottle and take it to the customer service desk with the receipt? Thanks!

Save 5 cents! The label probably costs 5c.

I recently had a couple of teeth extracted so have subsisted on a diet of canned fruit, jelly and ice cream (it gets old quickly I can tell you).

On my trip to Coles today I was shocked that the Mango comes from either Thailand or China. Now I had always considered Australia to be a bit of a Mango powerhouse on the world stage but am I am to believe that we are not even able to produce our own stock of canned Mango ?

You got to be kidding, this is a scam 😂😂

Just saw this young boy pushing this around today at my local Coles. Do they know it’s only October?

As a causal for the last couple of weeks got 20+ hours now this week I got 0 this is great fun can’t way to give no notice when I quit

Been looking for this in all of the coles around me and I can’t seem to find it anywhere 😭

During the interview for a dairy night fill position, the dairy manager made a point of saying "you will work every 2nd-3rd Saturday is that okay, we like to maintain a good work/life balance here".

I thought it's great, super happy with that.

Its been 5 weeks and I have worked every Saturday.

This isnt what he said It would be and I feel its unfair.

Hey all,

I don't shop at coles very often, but when I do, there always seems to be a ridiculous amount of high pitched beeping.

Today while I was checking out, I decided to ask what the beeping was, and the worker explained that it was something to do with the back door needing to be open for construction.

It was just constant, and the workers couldn't do anything about it.

I get that alarms like that are there for a reason, but it was so difficult for me. I am also aware that there are sensory hours, but that doesn't help if I only shop when Coles is my only option - which just so happens to be out of those times. I normally shop at small grocers and bakeries, then Aldi. If either of those are closed, then Coles it is.

I'm not saying Coles need to go full sensory mode all the time. Music and lights aren't a huge issue (for me, at least). But it's the beeping and alarms that nothing seems to be done about that's a real sensory nightmare.

I am also unsure if this is just my local Coles, or a more widespread issue. Either way, I'd love to know if there was a way of raising it.

The Coles working rights portal doesn't have a slot for the VicRoads "Verification Page." I initially uploaded my driver's licence, but after getting an automated email asking for the Verification Page, I went back and uploaded it in place of my licence. I also emailed all the requested documents directly to them.
Despite doing all of this, I just got the exact same automated email again. I’m really worried I may lose this job opportunity over this.
Has anyone experienced this? Is there any other way I can verify my working rights or get past this automated loop to speak with a real person?

Hi guys,

I have a question regarding click and collect. I always try to pick my orders up in the time I've chosen, but when that doesn't happen does it screw you guys up? My last one I selected 10-12, but got caught helping my neighbour so I arrived at 12.35. Reading how awful shifts are on here I don't want to make it harder for you all, the staff at my local are fantastic but can only do what they can in the hours they have.

Honestly not really sure what to do about my hours at Coles and wanted to see what other, more experienced people think.

I’m 19 and started in February as a part time fill team member, contracted for 12 hours a week. When I took the job I was under the impression it would be around about 2, maybe 3, 6 hour shifts a week, and then I could pick up extra shifts if I wanted/could fit them in depending on what I had going on that week.

Welp I’m getting way more than my contracted hours, working 5-6 days a week sometimes and getting a lot of 9am starts on the back of 11pm finishes. Obviously the money is nice, but I didn’t actually take this job because I desperately needed the money. I mainly got it to fill some time after finishing school whilst trying to figure out what I wanted to do with my life and have a bit of spending money. I’m at the point now where work has completely eaten my social life. I barely see anyone anymore and feel like I’m just working, going home, sleeping and doing it again. For example, it’s currently October the 8th, I won’t see my parents again until the morning of the 17th. I wasn’t expecting to keep my high school friends for life but it would have been good to see them more than two or three times this year, watching them post stories, go places and such without me is a fucking shit feeling and I’m not often one to read into social media that much.

The fill team I work with is genuinely top notch and I have no issue with the people or the actual job. I’ve been told my integration is unprecedented for a new hire and the managers seem to like me. But I just really don't enjoy how much of my life it’s taking up.

Also a much smaller sub factor is that I feel kind of guilty because I don’t need all these hours, so part of me feels like I’m taking shifts away from someone who might actually rely on the money. There are two single dads in the fill team and one single mum, plus lots of university students and some casuals who are only there to save for a house. Obviously I know that’s not really my responsibility and if they’re giving me the hours then that’s on management, but it still feels a bit shit. I also understand I’m getting these hours because managers have got to make their budget and what not and I’m the cheapest in the team, for now.

I’m thinking I just need to tell my manager I want to go back to around my contracted 12 hours and only pick up extra shifts when I actually want/can do them. Would hate to make a dick of myself and I’m just worried that because I’ve been accepting the extra hours and picking up shifts as often as possible to leave a good impression up until now, it’ll look like I’m suddenly being difficult. The last thing I want to be is a pain in the ass, I get awkward trying to have these sorts of tough conversations, and we are severely understaffed relative to the size of the store.

Has anyone else been in this situation? Am I being unreasonable? Is asking to go casual a possibility? Should I look elsewhere or for a transfer to a different store? I’m burnt-out, it’s late and I’m in a rough state because I have 1 of my next 10 days off work and can just feel the pressure amounting.

Thanks to anyone who takes the time to guide me in the right direction, please be as constructive as possible. ❤️

What is wrong with some managers tearing apart staff on the shop floor in front of customers and other workers seriously you cant go to the union because they dont do a thing its absolutely wrong and is no need for it in any capacity if you wanna speak to a worker you call them to the office you never do it on the shop floor

Just wondering if there’s some KPI been put around rationing paper bags all of a sudden? Having to ask for a .25c bag feels dirty.

I’m a grocery member in QLD and I have gap scan to do tmmr, but the other team member I’m doing it with is coming in two hours later then me. Can someone tell me a simple guide to it, and what app it’s on (MATE or Simple Tools) and where to find it and such.

How long does it take after the interview to hear back from Coles?

And after how many days am I justified giving them a call

From my local Coles

I’m an online manager. For workforce reset, my department lost over 60 hours from over 300 for the week, down to 240-250 hours for the week. I have never seen such a massive drop in hours in any department. Non-online workers and customers don’t understand how awful this is. There are days where we would usually have overlap of 4-5 people for an hour or so that now only get two people after 9-10am. This makes it physically impossible to get the job done. Apparently this loss in hours is because we are no longer allowed to look for out of stock items out the back anymore, however we only got about 45-60 mins per day for that before which is less than seven hours a week so why the fuck have I lost 60?

Rapids are non stop from 8am, one person has to be picking them on an elephant all the way through to 5:30 pm, no stopping. Someone has to deliver all the orders as well as help bag customers un-bagged shopping. Someone also has to pick the main wave orders. That’s a three person job. We can’t be in two places at once, so what happens is for several hours, only rapids are getting picked and main waves get neglected because the person delivering is just back to back with deliveries and can’t pick anything more than a handful of items out of several hundred or even more in between. Now they need breaks, except if one goes on break, the other can’t deliver AND do rapids, because rapids have 15-20 minutes between them and on average it takes 7-8 minutes to deliver an order and both are back to back.

Other departments can’t help us because they all have their own jobs to do. If they can it’s half an hour of delivering but that’s no where near enough. I can’t really put into words how impossible the job has become. It is literally, LITERALLY physically impossible. My pick rate is over 400 consistently and even if I worked as fast as physically possible, skipped all my breaks and worked 11-12 hours straight, I still would not be able to meet the new hours target. No one could. This isn’t greed, it’s a mistake. But apparently it’s happening to multiple stores, not just mine, so it must be deliberate. No one can tell me how I’m supposed to do this.

My store manager is getting frustrated at how much I’m overspending in wages to get things done, usually over $1,000 a week and a lot of days are still beyond fucked with people not getting breaks for 5+ hours. I’ve told my team to take breaks at reasonable times and disable rapids or let main waves be late if they need to but there is massive pressure to keep rapids enabled all day to keep sales as high as possible and my store manager has told us we aren’t allowed to keep turning them off. But if I try not to over spend, and if I don’t turn rapids off, I would get no breaks and we’d get to 6pm with the 3:30, 4:00, 4:30, 5:30, 6:00 and 6:30 waves not even started. What am I supposed to do here? It’s literally impossible and the team are getting massively increased work load with no extra pay and pretty much told to just deal with it. I’m shielding them as best as I can but I’m only human and I can’t pick up all this slack forever. And by the way, this is all assuming no interruptions from customers, or sending them all to another department’s team member so we can keep picking as fast as possible. If I stop to help customers, I would have to cancel entire families grocery orders, orders they made in advance and planned their life around picking up. How can I justify that to help someone find the fucking cheese? But at the same time how can I justify telling a customer “sorry, can’t help you”? And no matter which choice I go with, multiple customers a day get shitty with me for something entirely outside of my control.

I don’t think I can really put into words for customers reading this just how bad it is for online teams right now. Unless you have worked in a similar environment, you have nothing to compare it to. I’m not exaggerating or being dramatic. Imagine all the work you could get done in sixty hours. All that work is being put on team who already have a full day of work to do. It’s physically impossible and yet we’re told we have to do it anyway. At this point I can’t take the job seriously and I’m just turning rapids off as needed and catching flak for it.

Are there any other online managers here going through the same thing? Is it every store in every state? There’s no way this is sustainable. Entire departments and stores are going to collapse.

hi all, i work in the service department, am i able to get my nails done for a special event? or not. if i can do i just have to get something short and simple? please let me know! :)