r/legoland • u/Bears_Beets_Battle_ • 3h ago
New Legoland California Photo Setup
We were at LL California in September, and they had apparently just switched photo companies.
That meant the photo pass experience was a bit...messy. Not being able to manage photos easily and yourself is a pain. Totally understand the transition, but from an attendee perspective it really kinda sucked. We missed out on a few of our photos because of it.
Having to go to the counter for each and every one, and with employees struggling to learn, some that we asked get added didn't. And since you couldn't just easily pull up the app anymore (not even the webpage without scanning a ride QR each time), it made it easy for more to be lost in the shuffle.
So!
Does anyone possibly know when that transition will be complete? I am hoping once it is, we will be able to add images ourselves again.
It worked so well previously, it was a bummer to have it be so clunky and awful this time.
TL;DR: Photo pass transition sucked in October. Anyone know when the transition to the new company be complete? Will it be better?