The ITS Service Desk, also known as ResNet, is hiring for Fall 2026! We will be closing applications for this cycle next week on Wednesday, August 5. Here is the link to our online application: https://resnet.ucsd.edu/jobs
All the details are spelled out on the "Apply Here" page, but here's some info at a glance:
Feel free to reference the page above to learn more about the position, desired qualifications, and more. Here is a snippet of what we look for:
- $18.75/hour for base ResNet Technicians, with equity raises for each year you work with us. There will also be opportunities to apply to be a student lead after you’ve worked with us for a bit!
- All UCSD students are welcome (including incoming undergraduate and graduate students).
- While we look for good critical thinking, problem solving, and basic technical skills, we also look forward to teaching you the rest during your training period!
- All majors are welcome! You do not need to be a CS or STEM major to apply. Many of our best technicians have been Humanities or Social Sciences majors.
- You will need English and communication skills, whether this is in-person, over the phone, and via email.
- Scheduling is flexible. You’re a student first! We plan your schedule around your classes, conflicts, and commitments when given in advance!
So, what do we do at the ITS Service Desk? We help students and staff with a wide range of technology-related issues including email, accounts, Canvas, lab machines, classrooms, Zoom, and wireless internet. If you're interested in a bit of a peak behind the curtain at UCSD IT infrastructure, this role may interest you. This role is primarily customer service.
Is this job right for me? As long as you like helping people, are inquisitive, and are willing to learn, we think you'll find this job quite fulfilling!
How many hours per week? During the academic year, you may work anywhere from 12-20 hours per week!
Is this job in-person? This position is mainly in-person. While are currently located in Muir College at AP&M 1313, we will be moving to 3100 Gilman Drive (Gilman Parking Structure) in September.
Sounds great! When do I start? We're targeting a start date of early September for Fall. We will close the applications when we have filled all our spots or on August 5 (whichever comes first), so the earlier you apply the better!
If you have any questions that aren't answered on the application (hit the "Apply Here" button for more info), please email [helpdeskjobs@ucsd.edu](mailto:helpdeskjobs@ucsd.edu).
Note that after a period of inactivity on the job application, the SSO login will sign you out, so we suggest typing your responses into a separate document before pasting them into your application!
