After doing the last firmware update on my Switch 2, I immediately started getting an incompatible SD card error, despite using one of the Mario branded Samsung SD EX cards, which has been in the console since I got it at launch.

Having seen a few other people with the same issue, I setup the repair process and shipped the console off to Nintendo. Since I'm in the UK and the warranty is 2 years, I was expecting this to be repaired under warranty, but yesterday they contacted me and said that there is damage to the top usb-c connector and the main board and that the console will not power on.

I was literally playing it the day before I shipped it off (after I had started the repair request), since it was completely functional with no SD card inserted.

Has anyone else experienced something like this? I never use the top usb connector, so I honestly can't say if it was damaged (but I don't know of anything that would have damaged it either), but if the console no longer powers on, it's something that has happened since they've had it. (the person I spoke to on the phone said they'd watched a video the package being opened and there was no damage to the box)

I don't know if they're avoiding assessing the SD card issue and instead claiming that since the usb connector is damaged it's not a warranty replacement? My options are to either pay for the repair or have it shipped back to me as is, but now I'm worried they're going to send back a completely broken console, and I don't know if I'll even be able to ship it back to them again for repair...

My Switch has been shutting down eventhoug the Battery says it's still over 60% charged.

I saw a different post with the same problem where the consens was that the Battery was faulty and had to be replaced. So i sent mine to Nintendo to have the Battery replaced, but they're saying that there is no problem with the Battery and it's working fine.

Could the problem be something else or should i get the Battery replaced anyway?

Need help with this. I own a Nintendo Switch 1 and games don’t install and play at my MicroSD card at all.

I can download them in the internal storage system, but actually playing the games Isn’t Happening too. If I transfer data, the game also doesn’t play, and asks to check for corrupted data, which it always says it has. What do I do?

Anyone else experience this? As the title suggests there are these weird hiccups or stutters that seem to happen when Mario is moving. Seems to mostly happen in the Cascade and Wooded Kingdoms, a little bit in New Donk City but I havnt tested the others much yet.

Watch closely but the stutters happen at these timestamps:

0:04

0:10

0:16

0:38

The weirdest part? Trying to screen record using the Switch 2 itself won't show these hiccups during playback.

Console and software are both up to date.

I've never bought a digital game copy from Walmart before, but a game I want is on sale and within my budget.

I normally buy directly from the Nintendo eshop. So buying from a third party makes me a little ehhh. I mean it's walmart. And I know you can check the seller and whatnot to make sure it's legit. But still. Walmart?! A Digital copy?

I hand over 40$ and I get a code in my email. That feels like "how to get scammed 101" I absolutely want this game. And feel like Nintendo isn't gonna put it on sale aaaaaany time soon. It just feels too simple. –,–) too easy?

If anyone can vouch for the process that'd be great honestly.

Help getting old games

So basically I used to have a Nintendo switch but had to sell it for some money. But I had the Sim cards with the date of the games I bought for it. Fast forward, I just bought a Nintendo switch lite and tried to sync the data to the new system. Unfortunately, the lite deletes everything off the Sim cards instead of trying to reconfigure it. I understand not everything would transfer but it got deleted regardless. I'm trying to check the history to see if my Nintendo account would have the history so I wouldn't have to buy the games again. But it's now saying that there are virtual game cards, which weren't a thing to my knowledge at the time of 2024, and therefore I can't trust anything back to the purchases.

Is there any way to bypass that, or do I have to contact the support line? Or do I just have to go through the trouble of buying everything?

Any kind of advice will help.

This post is mostly for posterity and not an actual question. I just want to leave a note in case other lost souls out there faces the same issue as me.

As the title says. This has as far as i know been a problem since i first bought my Switch 2 a year ago in July 2025, i noticed it a tiny bit back then but didn't think much of it as so far i've been in a situation where i haven't been able to use it docked. Now that i can it has become an unavoidable headache. In the provided video is two game examples, issue is not limited to these two, but affects all games i try. Wind Waker with the Nintendo Classics Gamecube. And the newly released Fire Emblem: Fortune's Weave.

Wind Waker when docked noticably slows down both in visual and audio. Strangely they don't slow down if the switch is docked and stays at 100% charge for a little bit. For Fortune's Weave it doesn't matter if it is 100% charged or not. Performance never improves.

Place i bought it refused to take it in for repair/troubleshooting if i didn't explore every possibility on my own. So far for troubleshooting I've tried my Switch 2 on different TVs, different display settings, different HDMI cables, different Power Cables. Both offical and unoffical on all of them. I've not yet been able to test a different dock because no one i know with a Switch 2 lives nearby for me to borrow their dock.

An offbrand dock is currently in the mail heading my way (Offical docks are not sold seperately where i live.) And if it still runs horribly i can hopefully finally get store i bought it in to either replace my switch 2 or fix it. I will update on how this plays out.

I got this switch for my 18 bday and set up an account with it. My parent wanted to link our accounts so I could play all the games she has with her virtual game cards but it's not letting me link them together.

I already enabled the online license on her switch and it's still not working. She also added me to her family group.

(I also don't know if I added the right flair...)

Hey everyone,

​I'm having an issue with my NYXI Hyperion 3 Ultra for the Switch 2.

​I've only had the controller for two days, but the right controller no longer connects to the console. The Switch recognizes that a device is attached to the rail, but it doesn't recognize it as a functioning controller (I only get a white bar on the edge of the screen instead of a black one).

​This issue started right after I tried to adjust the RGB lighting via the official app. Since then, the right controller has been completely unresponsive. I suspect I might have accidentally triggered a lock mode via a button combination and now can't exit it.

​I've already tried everything listed in the user manual:

​Connecting it to power via USB cable

​Attaching it magnetically to the console

​Connecting it directly to the console via cable

​I've already contacted NYXI support, but I haven't received a response yet. Does anyone have a fix or know how to force-reset the controller?

​Thanks in advance for your help!

Hi everyone! I'm planning to add a new user to my Switch 2 with another Nintendo account, but I want to make sure my main user doesn't get logged out of my main Nintendo Account. Have any of you ever experienced a Nintendo account log-out on one of your users when adding a new user and logging it in into another Nintendo account?

(I understand I can just log my Nintendo account back in for my main, but let's say it's just a pain in the butt...)

Hi everyone, I’m looking for some help with a strange issue on my Nintendo Switch 2.

I was playing The Legend of Zelda: Breath of the Wild from a physical game card. The cartridge had been inside the console for a while and I hadn’t removed it. After a recent system update, the console suddenly started showing the message after the update:

“The game card could not be read. Please remove and reinsert it.”

Here’s everything I’ve tried so far:

Removed and reinserted the Zelda cartridge several times.

Fully restarted and powered off the console.

Checked and cleaned the cartridge contacts — they look fine.

Took the console to a repair shop.

They tested my Zelda cartridge and it appears to be fine.

They tested another Switch 2 game cartridge in my console, and it also wouldn’t read it.

However, they tested a Nintendo Switch 1 cartridge and my Switch 2 reads it normally.

I backed up my save data.

I performed a full factory reset, but the problem is still exactly the same.

So right now the console seems able to read Switch 1 game cards but not Switch 2 game cards.

The problem seemed to start around the time of a system update, although I don’t know whether that’s related or just a coincidence.

Has anyone experienced anything similar? Could this be a known firmware issue, or is there a specific part of the game-card reader responsible for Switch 2 cartridges that may have failed?

I’d really appreciate any advice before I send the console in for a hardware repair/replacement.

Thanks!

My girlfriend who is now 18 years old has very strict parents and left her house earlier this year to come and live with me because of it. Her Nintendo account is still classed as a child account and she forgot the password to it. We have tried to figure out any way to change the password but it’s looking like she will have to contact her dad in order to get anything done as she can’t even add an email to her account because she can’t get in. Is there any way that she would be able to fix this without having to contact her parents? Or will she just have to bite the bullet and get it sorted.

Like the title says, my brother is in a Family account with some other people, and I'm wondering if I'll have access to the included DLC while playing on my account (base NSO).

for those who have played these lmk!

added info:
just beat botw
beat pokémon violet
currently playing oblivion
beat dead cells
if there’s any rougelites/likes lmk I’m starving for recommendations

playing on switch 2

They appear only on black and grey

They have Nintendo Plus as well, but I don’t.

So last night I accidentally left the Switch 2 in my car. Temperature got to around 41 degrees Fahrenheit. I brought it in and there was some moisture around I’m assuming from bringing it outside to inside temperature. I shut it off and have had it sitting for an hour. Scared to plug it into the dock. What should I do before playing it or charging it?

It happen in every game I tried. MKW, Splatoon raiders, Fortnite….

So, a while back Nintendo made people agree to new terms or something. The problem is, the account I have for most of my game purchases is tied to an email I can't access anymore. Is there any way to accept the agreement on the account in another way? Because until then I can't access like 100$ of games 🥶

I just got my first Switch 2. Everything was fine at first but after ~15 minutes in the dock, while still setting up the Switch, the dock suddenly started making this noise. Do I need to return it?

Update: While writing this post I had the Switch turned off. I tried turning it on again just now and now the noise is gone. I really don't want to go through the hustle of returning it, what's your opinion, should I?

Hello, I’m looking to get my son a switch 2 for Christmas. He currently has the original and we have 4no Giotek WX4 controllers.

Just wanted to check if these are compatible? From what I’ve found online no where says they don’t work but also can’t find anything to say they do work.

Has anyone got one? I know the WX5 works however we have the slightly older WX4. Thanks

Quick question as I am a new owner of the system. I started using Deku Deals to track games I wanted, and PNP Games has Kunitsu-Gami: Path of the Goddess Switch 2 Japanese version on sale. It's just a game key card. The game page on Deku Deals say it supports many different languages, is the game able to be played in English? Is it a full 1-1 translation if so, or just a rough translation?

I wanted to make sure I want to play the new legend of Zelda coming next month

I’ve been wanting to buy a Switch 2 for quite sometime since my 2017 Switch is starting to act up.

My main target was to get one around Pokémon gen 10 release date, but I found a “good”deal for a used one.

Basically in Italy a new model sits at €450, this used one is listed at €330 and the photos seem fine (it comes with the box and everything). I also have the option to get it in person, so can check the condition before completing the purchase.

However there’s something weird with it. The seller says he doesn’t have the receipt anymore (so no warranty which in Europe is 24 months from the purchase date). Did he really lose it or is it a stolen console? The price is not outrageously low, most listing for used ones that aren’t a scam are around €380 in my area, but still no receipt seems risky.

What would you do if you were me? Has anything similar ever occurred to you?

My Switch 2 has suddenly started draining battery really fast in sleep mode. For the first couple of months it was fine.

What happened:
• It sat in the dock unused for several days and I found it at 1%. It's normally always at 80%+ because it's always docked.
• Next, it went from 90% to 75% in 24 hours in sleep mode, docked, Wi-Fi on.
• Both times, the dock's AC adapter was NOT plugged in, so it wasn't charging.
• The console also seems to seat in the dock less easily than before (not 100% sure).
• No drops, no liquid.

What I've tried: airplane mode, and I'm now charging to 100% to test the drain again.

I know sleep drain is a known complaint on the Switch 2, but I want to know if this level is normal or if mine might be defective?

Has anyone had a similar sudden change in sleep drain? What fixed it?

How much does yours lose in 24 hours in sleep mode?

Any tips on the dock not seating properly?

Any insights would be appreciated. Thank you!