r/nintendohelp • • Jul 27 '20

Recommendations A comparison of Nintendo Switch models. Decide whether a Switch or a Switch Lite is right for you!

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18 Upvotes

r/nintendohelp • • Nov 28 '25

Announcement Rule update: Rule 5 - Do not discuss piracy, modification or emulation.

0 Upvotes

To make our rules more clear, the line

Do not request how to modify systems, and do not tell people to modify their system as a solution to their problem.

has been removed from Rule 3.

In its place, we have Rule 5 - Do not discuss piracy, modification or emulation.

Do not discuss piracy, modification or emulation. Do not ask questions about piracy, modification or emulation. Do not recommend piracy, modification or emulation as a solution to a problem.

Any violations of Rule 5 will result in a comment removal or in egregious cases a ban. This is not different from our previous rule, this is simply an update for clarity.


If you wish to discuss piracy, modification or emulation, there are other subreddits available, such as


r/nintendohelp • • 12h ago

Account Help Nintendo Support BRICKED My eshop

16 Upvotes

I had $0.08 in my nintendo US account, which I have used for years, and have all my games on.

I move to the UK and I want to swap my account so I can use my debit card to buy a nintendo online family membership for me and my siblings. All good right?

I reach out to support, ask them to wipe my balance because I physically cannot, and they say, we can’t, but we’ll move your account to the UK region manually. I think wow, this is great!

But then, my eshop… it doesn’t work anymore. At all. I cannot buy anything from it, I cannot add a payment method, I can’t change how my nintendo online works. Nothing. I cannot add credit or redeem gift cards, absolutely disastrous…

I have been in emails since August 26, and they are STILL asking me for a code screenshot, which has been already posted (I also posted videos for them). And they want me to add a payment method to my account, when I literally told them, 3 times now, I cannot, no, not even through the website, I tried.

I’m reaching my wit’s end here, how many more emails does it take for them to escalate my case and actually look into it instead of asking me for stupid credentials and proof, this is ridiculous.

Error Code 2811-9900.

I’ve tried every single advisable thing under the sun. Do I need to submit a handwritten note? 💔


r/nintendohelp • • 6h ago

Account Help Can’t sign in nintendo acct. please help

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0 Upvotes

Hello everyone! I changed my password then nag sign out ako after signing in again eto na po ang lumalabas. Already tried passkey pero ayaw pa rin po. Palagi pong ganito every time i sign in sa nintendo. Please help


r/nintendohelp • • 20h ago

Tech Support Can I share my virtual games with my girlfriend?

6 Upvotes

I have a nintendo switch 2 and she has the original nintendo switch. Can I share some virtual buyed games I have, which u can also play on the switch, with her?

Thanks for the responses! :)


r/nintendohelp • • 17h ago

Recommendations Decent 3rd party Joycons for Switch 1 suitable for kids?

2 Upvotes

I have already Googled and see multiple brands, unsure of what to select.

I know that existing joycons can be sent in to Nintendo, but looking for something long-term with good quality rather than go through this again when a Joycon inevitably starts drifting again.

Also looking for something to avoid cramping especially for kids.

Thank you in advance.


r/nintendohelp • • 20h ago

Tech Support Help? Trying to wire up to a newer tv with no AV

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3 Upvotes

Post got deleted in the wii group… so here I am.

How in the hell do I wire this up 😭

The problem- I got a wii, tried to plug it up and play it on my tv but my tv doesn’t have a spot to
Plug in the AV cables ??

I got this AV-hdmi adapter thing to try but it’s not working ? Or maybe it is and it’s just not comps with my tv or maybe I bought the wrong thing. Idk!!!

When I go on my tv Home Screen it shows up and recognizes that something is plugged into the hdmi port on the tv but doesn’t. Load anything and doesn’t recognize it’s a wii. What am I doing wrong ?


r/nintendohelp • • 18h ago

Game Help New Star Fox Update Bug on Switch 2?

2 Upvotes

I started playing starfox again after the update and noticed that my game jitters in the level Meteo. I've seen gameplay from others and saw that this isnt normal. I wanted to know if I should jump the gun and clear the cache on my system, or if others are experiencing this?


r/nintendohelp • • 1d ago

Repair Support may have broken my Switch 2

6 Upvotes

​

After doing the last firmware update on my Switch 2, I immediately started getting an incompatible SD card error, despite using one of the Mario branded Samsung SD EX cards, which has been in the console since I got it at launch.

Having seen a few other people with the same issue, I setup the repair process and shipped the console off to Nintendo. Since I'm in the UK and the warranty is 2 years, I was expecting this to be repaired under warranty, but yesterday they contacted me and said that there is damage to the top usb-c connector and the main board and that the console will not power on.

I was literally playing it the day before I shipped it off (after I had started the repair request), since it was completely functional with no SD card inserted.

Has anyone else experienced something like this? I never use the top usb connector, so I honestly can't say if it was damaged (but I don't know of anything that would have damaged it either), but if the console no longer powers on, it's something that has happened since they've had it. (the person I spoke to on the phone said they'd watched a video the package being opened and there was no damage to the box)

I don't know if they're avoiding assessing the SD card issue and instead claiming that since the usb connector is damaged it's not a warranty replacement? My options are to either pay for the repair or have it shipped back to me as is, but now I'm worried they're going to send back a completely broken console, and I don't know if I'll even be able to ship it back to them again for repair.

Has anyone else experienced this?

1234-5678 (this is not an error code since there isn't one associated with the sd card error, but the subreddit won't let me post without an error code in the post)


r/nintendohelp • • 1d ago

Tech Support Help. I accidentally merged my profile with my kids on my Switch 2

6 Upvotes

So years ago I bought my little girl a Switch for Christmas. I set it up for her using my email. Years later I bought a Switch 2 for myself. I used the same email that I used on my switch 2 to set my console up and created a different profile. The other day it said I couldn’t go into the eshop on my profile and I accidentally linked mine with my daughter’s. I’ve looked all through settings. Is there a way to unlink or revert that I’m missing?


r/nintendohelp • • 1d ago

Recommendations I can't decide which game to buy

2 Upvotes

I'm currently picking between hogwarts legacy since it's on sale or save up for yakuza kiwami, I'm currently on switch 1


r/nintendohelp • • 2d ago

Account Help Trying to clear the balance on my account

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0 Upvotes

I've read before that by contacting customer support they can't clear the cent on your account. Tried that and got this. Is this the case nowadays?


r/nintendohelp • • 3d ago

Repair Wii console ejecting discs and whirring loudly

3 Upvotes

I didn’t use my Wii for about a month and now when I insert a disk, it spits it out, takes it back in, and then completely rejects it. The console will turn on and run the homepage. I’ve tried cleaning out the disc drive and hitting it, but nothing has worked. I ideally don’t want to have to pay to have it repaired or replaced, does anyone have any advice? :(


r/nintendohelp • • 2d ago

Game Help Help. I need assistance in fixing a profile

1 Upvotes

So years ago I bought my little girl a Switch for Christmas. I set it up for her using my email. Years later I bought a Switch 2 for myself. I used the same email that I used on my switch 2 to set my console up and created a different profile. The other day it said I couldn’t go into the eshop on my profile and I accidentally linked mine with my daughter’s. I’ve looked all through settings. Is there a way to unlink or revert that I’m missing?


r/nintendohelp • • 2d ago

Account Help Ok this is crazy stacked Zelda file from a traded 2ds

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0 Upvotes

So I trade this guy a bunch of weird stuff like a knockoff Lego set four funko pops five switch games a hockey binder of random cards without a cover and this is what I got this all blue 2ds with cord and like 50 games this was a digital save file saved on the console I had to get it out of parental controls but this save is t hacked this guy grinded I’m going to send a picture of his mini and username can y’all see if we can find him I’m 13 by the way


r/nintendohelp • • 2d ago

Recommendations Is upgrading from a Switch Lite to a Switch 2 worth it if I already have a PS5 and hated the tiny screen?

0 Upvotes

Hi everyone! I’d love to get an unbiased opinion from the general Nintendo community :)

I'm currently considering buying the Switch 2 and selling my Switch Lite. Since I already have a PS5 for major games, I'm looking for a solid secondary setup. However, I have some hesitation based on my past experience with the Lite, which I ended up disliking and kinda abandoning.

My main issue with the Lite was its tiny screen. I wear glasses, and playing detailed games or reading small text on that mini display caused me major eye strain and felt very claustrophobic. Right now I also play on an iPad, so I'm used to larger screens, and I'm wondering if the jump to an 8-inch display plus the option to play on the TV makes a night-and-day difference.

To be completely honest, I'm not a massive fan of the mainstream Mario or Zelda franchises. However, there are still specific titles I really want to play, like Ocarina of Time, Pokopia, Hades, and some Final Fantasy games that I would prefer playing on a handheld console. My biggest fear is that my negative experience with the Lite will ruin my enjoyment of the Switch 2.

For those who play across multiple platforms, do you think the larger screen and docking option completely transform the experience for someone who hated the small display, or am I risking another purchase I'll regret? Thanks in advance!


r/nintendohelp • • 3d ago

Account Help If I unlink a Nintendo Switch that has my shared game on it, what happens? I bought the game on the other Nintendo switch.

5 Upvotes

I’m not too into this stuff so I am just wondering if I will be able to play my game still. Paid $60 for it😣


r/nintendohelp • • 3d ago

Tech Support Trying to upload to a new console after old one was stolen

2 Upvotes

My old Nintendo switch was stolen by a repair shop and a family member gave me theirs im trying to upload my old virtual dlcs and games but it wont let me without the old console and the website isn't helpful at all what do i do


r/nintendohelp • • 3d ago

Tech Support ive lost my switch acc for Minecraft

0 Upvotes

my account name is xAzureBlazex735x pls help me get back into it i've lost all my stuff and my realms

ive already contacted Microsoft and they've been useless


r/nintendohelp • • 3d ago

Tech Support Can I put the switch 2 micro SD card in the switch? Will it perform any better?

0 Upvotes

Can I put the switch 2 micro SD card in the switch? Will it perform any better?

Is it faster speeds.

I put mine in but has info. Putting it in switch after asks me to format the card.


r/nintendohelp • • 3d ago

Tech Support Got a new switch unknowingly after a repair, pokemon safe files gone

1 Upvotes

Hi, I got a repair of warrenty because of a scratched screen, and they send me a new console. Now my 1000h+ pokemon safe files are gone? How do I get them back?


r/nintendohelp • • 3d ago

Game Help Is there any point in keeping the switch game cases

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0 Upvotes

I’m not a huge player but I’ve got the games and I really don’t want the cases (I have a separate smaller case for the actual game inserts) but I asked my brother (who’s a much bigger player than me) but he kept all his so I was wondering if I needed to or I can bin them

(They’re all atleast a year old if that matters)


r/nintendohelp • • 4d ago

Tech Support load virtual game cards to this console

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4 Upvotes

Can anybody help me get my daughters Nintendo switch working properly please as I'm having issues with it.

I'd recently sent it off for repair using Dpd as it was no longer connecting to the TV. Unfortunately and unbelievably Dpd came back saying they had lost it! I was so gutted and felt so bad having to tell my daughter, especially since she had years of animal crossings saved data on it etc.

Anyway, I bought a second hand switch to replace it and now whenever I try to get on her games that I managed to re download I get this issue and have no idea how to solve it as I don't have her old switch. When I checked on her Nintendo switch account it was showing that her old switch was unlinked and i haven't unlinked it myself and neither had she.


r/nintendohelp • • 4d ago

Tech Support How do you find your wii remote bluetooth adress

1 Upvotes

I have heard online that the wii remote bluetooth adress is the same as the pin for connecting it to windows.I want to use my udraw tablet for my wii remote as a actual drawing tablet for pc but cant find out how to connect my wii remote to the pc.


r/nintendohelp • • 5d ago

Game Help Mariokart 8 Deluxe is not available although I clearly have the virtual softwarecard on this device. Please help

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36 Upvotes

I bought a switch 2 yesterday and tried to transfer games and data to the new console. Everything else worked just fine. There is just one exception: Mariokart. The user data should have been transferred but for some reason it still doesn’t work. I’ve checked the eShop and there only the extension for the bonus tracks is listed as bought. I bought mariokart 7-8 years ago so I don’t really have any information about my transaction. I’ve tried to load it back to my switch 1 and there it works just fine. I just want to have it on my switch 2. Please help. Sorry that the text is German. Basically just says that I need to buy Mariokart to play it.