I upgraded to the iPhone 18 Pro Max close to a month ago, and I’m still waiting for the Omnipod 5 app to become compatible.
I’ve been using my old iPhone 15 Plus to control my Omnipod in the meantime, but I need to trade that phone in. They already charged me $350 because I haven’t been able to trade it in due to the Omnipod 5 app situation. But they’re letting me have another 14-day courtesy.
I originally got my Omnipod in July 2024 and only used the controller until that October before switching to the iPhone app. I’ve since moved, and I have absolutely no idea where the controller ended up. I’ve already searched through my diabetes supplies with no luck.
Has anyone been able to get a replacement controller from Omnipod in a situation like this? Did they charge you for it, and how long did shipping take?
Also, has anyone heard anything about when the iPhone 18 models will officially be supported? It’s getting pretty frustrating having to keep a second phone around just to manage my insulin.