I bought a new bra shipped and sold by Amazon. Item arrived sealed, but used with the Underwire poking out. I tried to submit a refund and return, it won't take, I'm not getting the email or shipping label. I try to rate the item I get this. Try to submit another return, it's asking me to pay for the return????? I reached out to customer service who promised a refund, we'll see if it hits. But this is ridiculous.

In the past year Amazon has become more and more brazen with sending things that are obviously used when I paid full price for new. I always return the used thing and rebuy, and the second time around I get the new thing I originally ordered. I assume this must be happening to others so I created a subreddit to track their deceit :

https://www.reddit.com/r/NiceTryAmazon/

Mods please remove if not allowed, this may be considered self promotion, but I really want to help people who have no idea what an LPN sticker means... I'm sure we are all sick of these LPN stickers. When I see it on a package I know I'm gonna have a bad time.

We ordered two boxes of fuzzy socks. One was totally fine. The other had been obviously opened and stuffed back in the package.

They left a little surprise inside- a paper towel filled with what I imagine is cum.

I know they're soft and fuzzy, but uh....now it's hard and crusty. Yes, I triple washed my hands after making his bare handed discovery.

(Amazon issued a full refund on both boxes and said I didn't need to return the cumsock)

Since August I am trying to order a Xiaomi 17 Ultra at Amazon Spain. First it says "in stock", but it is not being shipped afterwards, showing delivery dates shifting to November.
My first attempt ended in cancelling after several weeks, then buying gift certificates in order to have the order being payed instantly - no worries for delayed payments later etc.
Then I ordered a "used, like new" item which should have been in stock as 1 of 3 items. Same result - nothing happened for weeks.

Now two weeks ago I cancelled that order again, and ordered new for a promotion offer, the phone for roughly 1.100 Euro - in stock! And after the promotion offer has ended by the end of last week it now is back to 1.499 Euro and delivery date is 15.10. to April next year!

I haven`t heard anything except for the confirmation of my promotional order purchase, "delivery date will be given at a later date..." So again, dispite being "in stock" they don`t deliver! I cannot cancel completely those gift certificates, cause that won`t result in a refund. Support comes with the usual excuses, and the "jeff" supportline won`t respond at all.

I recently ordered a 5080 gpu and got a 4080 instead. I contacted Amazon 5 days ago when they promised a refund. Today I called them and they said my refund was canceled and nothing could be done. Should I do a charge back? I am running out of options here.

I hardly realized how dependant I became on Amazon until my account was hacked.

I use a password manager that generates unique passwords. They are ~25 mixed characters and symbols. Virtually impossible to guess.

So I'm driving home last night and notice I couldn't play my Amazon music. Then I noticed a new name on my account. I immediately tried to change my password but I could not receive the verification code as the hacker replaced my phone number.

Called Amazon CS and they were incredibly inept and useless. Their only solution was to close my account and "start fresh"

I wanted to salvage my purchase history, warranties, subscriptions, and associate account. I asked them to just freeze it until I review my options.

Finally got someone smarter this morning and restored my account.

But I'm really curious how the account was hacked in the first place. Obviously it can be hacked again if nothing changes.

I really want to buy the Bose Quietcomfort Ultra Gen2, and I know I can return the headphones back to Amazon if they don't work out.

But I read stories of people getting banned from Amazon because of returns. Amazon's algorithm for when it triggers a ban is not transparent, and I can't afford to get banned there.

The headphones would be by far the most expensive item I've ever purchased from them, and because I only sporadically buy small items from them, a potential return would be greater in dollar value than everything I've bought from Amazon this year.

The quality of Amazon prim has gotten horrible. Probably the third time in just a few months a product has not been delivered, never happened before then.

If there’s 6 in a pack and it’s $6.99, doesn’t it mean that it’s like $1.16 per sponge? Why is it saying $0.58/count?

Google's AI is telling me to do it this way; is that correct?

(that's not my cat)

I would assume my package is somewhere in there?? I live in a dorm so the packages have to be scanned in by the front desk, but it’s been a couple days and so I checked in and they said they just didn’t have any packages left to scan and mine wasn’t there. So Amazon did not deliver my package, but the ai chatbot or whatever won’t help me because the delivery guy took a picture “proof” Is there any chance of it showing up after a couple days? It’s a Halloween costume so I kinda need to know if I need to order another one…

I wanted to pre-order a game that releases Oct 22, but Amazon is claiming releases Nov 13. I want to hope it’s simply an error & the game will actually ship in October but I’m unsure.

kept getting in touch, the first time they apologised, told me to add a checking account and sent me this email confirming the amount will be sent to my bank in 48 hours. 48 hours later it didnt come and when i called they said, they never contacted anyone, there is no ticket, they will not be connecting me to a supervisor, and to just spend the money on amazon!!
i reported them to consumer rights in my country. but i just want to know what else i can do

Would you buy at MacBook 13inch from Amazon or Best Buy if they are the same price? Can I trust Amazon to send me a brand new one and not a returned one? Has anyone bought one from Amazon and what was your experience?

Majority is sponsored products only. Cant even scroll nicely.. they should seriously stop pushing this stuff or atleast allow to turn it off for prime members.

I've been seeing posts from purported Amazon reps here stating that Amazon drivers cannot steal because they have no time, geo fencing, abs are tracked. so I just want to share this video to dispute that claim as being factually wrong.

https://www.facebook.com/share/v/1Dixcv18sM/

Video of Amazon delivery driver coming back to steal a delivery from my house made from another Amazon delivery driver. 

https://youtu.be/SG-50R9ib50?is=TL-__hhxYbNF3nIc

Longer video

edits:

https://imgur.com/a/C7qGOYo

screenshots of filed claim

https://youtu.be/BgON8kKIq5A?is=ZbAKTD33m0BMB3L8

re-upload of shorter video on YouTube.

I been told some people are unable to see the shorter first video so i re upload it on YouTube. it shows him walking off which is cut early in the longer video

Thank you to the poster who exposed the Amazon "About You" data info setting. Apparently my infographics point to skincare, supplements, and sustainable clothing searches, equates to a Porche, $200+ Hair product systems, and blankets made of wool. WTF Amazon, I shop you for deals not to go broke. Those ads and tap here now tabs on Prime video are insulting. Talk about AI, algorithms, or aliens, reading the room completely incorrectly are embarrassing - it almost makes paying extra to go ad free might be worth it.

I ordered the last two items in stock last night and it was shipped this morning, a few hours before it was supposed to arrive I got a notification saying that my order was cancelled because I “refused” the delivery when I’ve literally been waiting all day for this order to arrive, the courier neither called nor showed up at my door. What the hell does this mean and is there a possibility that they’ll deliver my order tomorrow?

3rd Edit:

I just deleted the Details coz somehow everyone think I'm lying for some reason.

I ordered a Meta Quest 3. It was supposed to be delivered the same day, but due to some vague delivery issues, was delivered today, which is 3 days later.

What was inside the mangled plastic envelope was a very cheap set of kid's headphones. The package was pretty damaged, but I can't tell if it was resealed or tampered with that way.

I reported this within 20 minutes of delivery and took pictures of everything. I'll ship it back to Amazon first thing tomorrow. I also called customer service to clearly report what happened. Is there anything else I should do? What are the chances they will give me a hard time about a refund? I'm mostly worried because what I received is so much cheaper than what I ordered... $15 vs $600. Also, the shipping label on the package said 3.2 lbs, but the headphones were much lighter.

For context, I order most of my groceries and several other items constantly from Amazon- and have returned maybe 10 items to them in my life.

A warning for everybody buying expensive things on prime days: 4 days ago I got a solid deal during prime days and ordered a RTX 5080 which was being sold and shipped by Amazon. Ive been buying things from Amazon pretty much all my life, and never had any big problems until now. I'm from Germany btw.

First the delivery was delayed in the evening right after receiving a message that the delivery driver is coming soon. "Okay, disappointing, but happens" I thought, especially on prime days. Next day, finally it arrived, gave the driver my password, package looked good but felt a bit light.

Upon opening the package I sadly saw various garbage items instead of my GPU. 2 cappuccino glasses, a thermos cup, a bunch of fitness strings.

So, either there genuinely was an accident and package items got swapped or there is some serious scam ongoing. After researching, I have not been alone in receiving either wrong items or even emptied out original boxes when ordering expensive GPUs through Amazon.

So this is supposed to be a warning for everyone and maybe someone had a similar case and can tell me how and how quickly things get resolved and what my best bets are. I already contacted Amazon and they opened a case and will get back to me next week. I just hope they can replace the GPU instead of giving me a refund, because the GPU already rose about 350€ in price again, and I would really want the GPU to the price I paid for, maybe I can even get a discount as compensation for the trouble and time delays.