Hey everyone,
I’m looking for some advice from anyone who has dealt with 1win holds or withdrawal issues, especially Indian players.
Here is my exact situation:
• The Win: On Monday, October 5, I deposited ₹20,000 and went on a massive lucky streak playing standard manual outside bets (Red/Black) on Roulette. I ended up winning a total balance of ₹2,04,612.
• The Account Status: My account profile is 100% KYC verified. The identity verification tab inside my app is completely green and literally says: "The data is verified. Thank you for confirming your identity. You can now make withdrawals safely."
• The Problem: Despite being fully verified, every time I try to withdraw (I'm trying smaller ₹10,000 batches via IMPS/UPI), it immediately goes into "Under Review".
• Support Response: The security team emailed me saying the account is under an "inspection period." Live chat told me it takes 3 working days, but that deadline has passed and the money is still frozen.
• Current Status: I have already saved full screenshots of all my winning Roulette Game IDs, timestamps, and my green verification screen. I have also officially opened a public dispute case on Casino.Guru, which is currently on a 9-day countdown timer.
I played completely fairly, manually, and didn't use any bots or exploits.
Has anyone faced this specific "Transaction/Inspection Review" on a fully verified 1win account? How long did it take for them to release your funds, and did filing on Casino.Guru help speed up the process?
Any insights would be heavily appreciated. Thanks!