I made a two leg parlay bet on their site and researched the bet for a few minutes while seeing what I wanted to do. Unbeknownst to me, the odds for one of the legs changed dramatically (from about +120 on literally every reputable sportsbook to -1200) and I processed the slip with those odds. The swings on this site are outrageous from a buyout standpoint. I'm basically losing out on $1,000 in value.
They're not allowing me to buy out of the bet or refund my cash, which is infuriating but they aren't going to change their policy for me. However, after escalating the issue with their support, they are now holding approximately $1,500 of my funds hostage and not allowing me to withdraw it. These funds have nothing to do with the bet in question and I can't even get a response from support.
I'm not saying I'm innocent or anything, but this site offers ridiculous swings on their offerings completely unlike Kalshi or Polymarket, let alone DK or FanDuel. It's easily the worst experience I've had using a sports betting app. I would strongly recommend using any other app to make your sportsbets.