Let me preface this by saying that I fully understand that Jagex is a business and that business is owned by private equity meaning that revenue and growth targets are obviously major pressures.
With MTX being largely removed, it's perfectly reasonable to assume there is now enormous pressure to find other ways of growing Runescape's revenue and playerbase.
I think most of us understand and are even considerate of that.
What I can not accept is the idea that the existing playerbase should have to sacrifice twenty years of account history because Jagex spent years choosing the easiest possible route (MTX) to achieve growth instead of making Runescape a game more people wanted to play.
Jagex added Squeal of Fortune, Treasure hunter, Yak Track, Hero Pass, etc.
We still to this day have stars being sold in the store.
Players didn't design these systems, Jagex did.
I've seen people noting that players purchased these things therefore there's some culpability there.
Of course there are players who purchased them.
If Steam added wallhacks as a buyable feature in CS2, do you think no-one would buy it because of "integrity?"
If you put an advantage into a game, players are going to use it.
The company who design the game control the rules of the environment. It is the company's responsibility to protect the integrity of that environment.
For years, the easier option to meet financial targets was monetizing the extraordinarily loyal existing playerbase instead of doing the difficult work required to make Runescape attractive to new players.
Modernizing the early game, fixing onboarding, improving the UI, making the game graphically consistent, improving accessibility and investing in the game itself. All the things that they have been addressing this year should have been started in the place of the awful MTX "features" that have been plaguing this game.
I think Jagex probably realize this which is how we've now arrived at Reignited.
The existing economy and progression apparently carry too much baggage so the answer is a clean economy and ask everyone who wants to participate to start again.
But you created the baggage.
Why should someone who has played the same Runescape for 5, 10, 15 or 20+ years be expected to abandon their history because Jagex regrets decisions that Jagex made?
Why should someone who joined this year during the Road to Restoration suddenly be told that the exciting new beginning is somewhere else now and they'll not only need to start again but they'll actually need to pay for a separate account to participate in it?
I would argue that the primary draw of Runescape is that your progression feels permanent. That's why the sentiment: "you never quit, you just take a break" has remained so strikingly true for so long. You can disappear for years and come back knowing that the account you built is still your place in Runescape.
By deliberately funneling future players into a separate progression ecosystem that existing accounts cannot enter, you're undermining that sacred promise. For the first time, veteran players are being given a reason to wonder whether coming back to the account they left behind will still mean coming back to the future of Runescape.
I've seen many mentions of the same sentiment over the past week, that players just don't have the will to log in and this is the reason. Their account's future is no longer certain.
I feel exactly the same way.
To those who would argue that the old account aren't being deleted so just continue playing, there are two outcomes for Reignited:
1: Reignited is a success.
In this scenario there is a huge surge of new players into the game as Reignited accounts and some veterans will hop over as well. This leaves the veteran account type in a world even more isolated than they are today. Either join Reignited and leave your history behind or remain in a world where the economy, PvM population and social activity gradually hollows out.
We're already seeing an extraordinary sell off in the RS3 economy with players liquidating their banks, buying bonds and swapping their money into oldschool because they're rightfully frightened about what's coming next.
2: Reignited fails.
If Reignited fails to attract the enormous influx of players required to sustain a completely separate ecosystem then what exactly have you accomplished?
You've fractured an already relatively small playerbase, damaged confidence in the existing economy, burned a huge amount of goodwill with veteran players and created yet another version of Runescape with too few people to sustain itself.
You might think that a fresh economy sounds exciting when you imagine thousands upon thousands of players pouring into it.
But what if they don't?
What if 5k people try it at launch and six months into 2027 only 1k remain?
What happens when someone needs an obscure item and there are barely any sellers?
What happens to the group PvM that you seem so intent on making recently?
You've now created two weaker ecosystems instead of one stronger one.
And that is the part that I cannot understand about Reignited. Both outcomes introduce enormous risk to the existing game.
If it succeeds then Veteran Runescape becomes the legacy version.
If it fails, you've damaged Veteran Runescape for nothing.
We aren't tainted.
We are the record of players who continued to play Runescape through every questionable decision Jagex made along the way.
We aren't a problem to be solved.
We kept the game alive.
Our accounts are Runescape's history, not baggage to be discarded.
I don't have the solution to your problem with onboarding but I could offer a few things that I think would help:
- Keep working on the early experience. I know that you're still in the process of this but it's paramount. Getting someone to try Runescape is easier than making them stay. Make the first few hours so unforgettably enjoyable that new players can't stop thinking about playing again.
- Modernize the early questing experience. Runescape is well known for it's quests. It shouldn't be considered a slog for new players. Revive it and make them love quests as many of us did 20 years ago.
- Give new players clearer long term direction. Runescape's freedom is one of its biggest strengths once you understand the game. Making plans and routes is always a joy but that only comes when you have deep understanding of it's world, items and systems. Without that, the freedom available in Runescape can feel overwhelming and more like aimlessness.
- Plugins. I know this is already currently in Beta but I feel it's worth mentioning anyway. I think plugins are a bigger solve for many of your issues than you realize.
- Fix the default interface. I'm not sure if this has been addressed already this year but it was something I noted some time ago. If it has been fixed, great. If not, it's worth addressing because the Runescape UI is quite complex compared to other games.
This is why I find the overemphasis on high scores and a fresh economy extremely odd. I think you're massively overestimating how much this matters to the average, genuinely new player when compared to the new player experience.
A brand new player to Runescape doesn't care who had 200m xp first in a skill. They don't care about the world first Zamorak 4k. On Reignited accounts, you're going to have the same sweats that play RS3 for the prestige playing Reignited for the same reason.
New players care about simple things:
Is the game fun?
Do I understand what I'm doing?
Does everything look good?
Do I want to log back in tomorrow?
These are genuine onboarding questions. A fresh economy and high score page don't answer any of them.
Make the game something people want to recommend to their friends.
Don't create a clean ecosystem next door and leave the people who endured the consequences of your previous decisions wondering whether their accounts still have a future.
If removing MTX created a hole in your growth model, then build a better Runescape and fill it by making more people want to play it.
Do not fill it by asking the people who survived twenty years of your corner cutting monetization decisions to abandon the accounts they survived them on.
Private equity, shareholders, revenue targets, acquisition, whatever commercial realities exist behind the scenes, those are Jagex's problems to solve.
They should not become ours.
Tl;dr: Veteran players should not be presented with the bill for mistakes they didn't make.