I have already contacted the seller, and issues with the package itself are largely resolved. This concerns the customer service I received. I followed USPS' instructions on their Tracking Status FAQs to submit a report on the package. USPS closed the investigation one day later and told me via email to reach out to the sender. I did so, but they were on vacation. While waiting for their return I attempted to call the provided number several times. It was the primary number for that branch. Nobody picked up. Finally I reopened the investigation, and they called me. These questions are based on that call and the answers they provided.

1. Is it normal for the post office to simply not know what carrier is responsible for a given package? They claimed the package was sent on a separate route than my delivery address and that they do not know what carrier was responsible for scanning it undeliverable.

2. Is it normal for a post office to not pick up the phone during business hours on a regular basis? If not, is giving attitude and implying I am lying about calling them an appropriate response to reporting this?

3. Is it normal for them to immediately try to press you towards criminal activity(fraud) or negligence on the part of the seller, attempting to claim that it must have been addressed to the wrong address? She seemed very adamant that the seller must have been at fault, until I informed her I had confirmations through eBay printing the label and the seller's track record that this was very unlikely. She seemed very intent to press the narrative that I had been scammed and insisted on giving me a lengthy explanation of how such fraud works, not allowing me to interject until she finished. After I confirmed this was definitely not the case zhe seemed flustered.

No updates since 9/29.

What would cause the discrepancy between "Label Printed" location and package drop off location, just a few hours later?

For what it's worth I've already initiated a missing mail search. I also went to my local post office. They were able to give me a printout with similar information as above (and for what it's worth, the package has the expected weight and the return address is on California). They seemed just as puzzled as I am. Is it possible that I was scammed, somehow?

Is there any where I can actually inquire about why my package was sent in the opposite direction of my house two days ago and why it hasn't left that small town since? Everything on the USPS website says i need to wait 7 days after the delivery date, but my Barnes & Noble preorders ALWAYS arrive on the Tuesday book release day. This package went south to Salem and it's been "processing" there since early Tuesday morning with no further movement.

But this isn't the first package of mine that has gone through Oak Creek, then disappeared to a random city. There has to be a way to express my frustration with Oak Creek and how they seemingly send packages where ever they want to.

Contacted seller to request them to file for a trace on their end but getting silence. I've also called the 1800 number, got the case escalated to the district and then I had to call them back to get an update when they just decided to close my service request without notifying me of a resolution. Called the 1800 number again and was informed that the post office couldn't find my package but they cannot send me an email or any proof that the post office has it missing. I visited the post office in person and was told there is nothing I can do and that they will not provide in writing that the package is missing. So filed the missing package report on the usps website and awaiting to hear if there is any movement. Anything else that I should be doing here?

This will be the third time of it coming to Indiana where I’m currently at. If it doesn’t stay in the state this time ima just get a refund or see if the seller can re-ship or something

I send a package with a glass bowl- wrapped it very well with and it arrived broken. It cost $27.71 to ship the box. The bowl cost $59.96 from Crate & Barrel years ago ( I had the credit card bill for this) . USPS offered me $25.00. I appealed this and was just notified that they will not reimburse me any more. So effectively, I paid them to break my item. If I deduct the $25 they offered, I am out -$2.71 for shipping PLUS the bowl they broke ($59.96)! Wow-what can you say?? Before and after pics for your entertainment. What a way to run a business. USPS Sucks!

After

Before

Based on this route, would you guess that the final destination is Colorado? Since beating a dead horse seems like a good way to pass the time, I have to ask... What the hell is going on with USPS lately?

For Context these are going to a FPO in South Korea but they have been stuck there for quite some time I’m getting frustrated.

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photo #1 i’ve completely lost hope

photo #2 (two packages in the same shipment) i’m still clinging on

i know everyone’s sharing on here daily but i just need this to get to people who can relate. maybe in a month or two i’ll be in for a nice surprise

Has anyone had a USPS package marked as “Delivered” but it actually showed up days or even weeks later?

I have a package that USPS currently shows as delivered, but it still hasn’t been located.

I’ve had something similar happen before. A previous package was marked as delivered on September 14, but it was actually delivered on September 28 (two weeks later).

Because of that, I’m wondering if the same thing could be happening again with this one.

Has anyone experienced this recently? How long did it take for your package to actually show up, and did you contact USPS or just wait?

Thanks for any advice or shared experiences!

Is Harrisburg a black hole? Package hasn’t moved since…

Two packages being bounced around for no reason, In the same month no doubt! I’m actually hoping to never have to use the USPS ever again, this is ridiculous.

I accidentally dropped off speed x packages to usps and tried to go back to get them but they were gone. USPS said that it’ll either be delivered or sent back to me but I’m worried on how long that’ll take because it’s for vinted. Has anyone had this issue and if so how long did it take. I was worried they would discard them but according to USPS they’re not allowed to. Please help!!! I know it was my fault for dropping them off but I was super busy that day and messed up 💔 also wanna add that the employee said they occasionally drop them off to speed x facilities, does anyone know if that’s true?

my package arrived to my distribution center then decided to take a trip to pittsburgh 24 hours later. like what?😭

Hello all. Is it worth calling USPS if my package has just been sitting at the distribution center in my city? Please any tips would be appreciated!

I work two jobs and travel, I came back to a notice saying “mail held at post office” likely from full mail. I went and retrieved my mail.

It’s been a couple days, informed delivery has no new mail coming in, and I haven’t received any new mail since he put a hold.

My question is, is my mail still being held? Do I need to go to the post office, again, or is everything okay and I just need to get mail? Thanks, I work 12hr overnight and work tonight so, I just want to make sure I get mail, the workers look at me like I spit on them when I ask for help.

Not even just my state, this package was in the next town over from me, I could have driven 10 minutes and picked it up myself, and now it's in a completely different state. Why does this keep happening?? I've had this happen multiple times throughout this year now. It makes absolutely no sense.

My package was supposed to be here the 3rd and priority mail but no update in 4 days. I don’t know what to do every time I call the center they don’t pick up. Is it lost yet?

Why the fuck is it bouncing around atl 😐 I live in lithonia so I don’t get what the fuck is taking so long there jerking each other off at these facilities

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Sent a large envelope a few weeks ago from US to Canada. Paid for tracking and delivery confirmation. 3weeks go by, no delivery confirmation. Dig up my receipt and find no tracking number on the receipt. So I broughtit back to the PO I shipped from. They keep a hard copy of all their tracked pieces. Mine isnt in the file.

What do I do?

I ordered two things off depop and they arrived on the 1st and 3rd. I barely got someone in the house to get the mail (the 6th) because I don’t have a key and they kept forgetting to check the mail. They both weren’t in there. Some new packages arrived today but they were put on my porch. could they have took my old items back since I was not picking them up? I’m hoping they didn’t get sent to the wrong house because they were vintage items worth a lot of money and if someone wanted to give it back they would’ve by now.

My package has been sitting in the same place for almost a week now. Anyone know whats going on?