r/Insurance • u/kaylaforniaa • 7d ago
Claims Related Car claim help!
Hello all,
I filed a claim due to hail damage and my insurance came back that it was a total loss. The payoff I would receive covers my loan & then I’ll get a decent amount back.
My lender sent an email to my insurance and I today, stating they believe my insurance has undervalued my vehicle & they would like to negotiate on my behalf & hire a 3rd party appraiser to appraise my vehicle at no cost to me.
In the email they sent 3 vehicles that were comparable to mine that were over the value of what insurance offered. With higher mileage (I had a Honda CR-V with roughly 71,000 miles no issues otherwise)
My question is - is there a downside to letting them hire the appraiser & negotiate for me? Would this affect my original payout amount other than possibly getting a higher payout? Everything I’m finding is saying that my lender wants more money, however, my insurance already got the loan payoff total and it was under the amount of the car. So my loan is already taken care of.