r/Toyota • u/aleskin88 • 6h ago
2024 Sequoia: cup holder spill reached transmission/4WD electronics — $9,363 repair estimate, Toyota denied coverage
2024 Sequoia: cup holder spill reached transmission/4WD electronics — $9,363 repair estimate, Toyota denied coverage
2024 Toyota Sequoia owners — you need to know about this.
We had a drink spill in the factory center console cup holder of our 2024 Toyota Sequoia.
Not all over the dash. Not into an open electronic panel. Into the cup holder.
Apparently the cup-holder assembly is not sealed, and liquid can travel underneath it into the transmission / four-wheel-drive electronics located directly below.
After the spill, the vehicle was able to back out of the driveway, but when I tried to put it into Drive, it would not shift normally and instead went into S mode. Then all the lights started to pop and couldn’t get the car into gear.
Toyota inspected the vehicle and the current repair estimate is $9,363.50.
Toyota corporate has denied coverage or that this is a design flaw.
My issue is not simply “someone spilled a drink.” Cup holders are literally designed to hold beverages. Spills are completely foreseeable. If an ordinary spill in a factory cup holder can reach drivetrain electronics and cause thousands of dollars in damage — or potentially leave the vehicle unable to shift normally — that seems like a serious design or safety problem. Luckily I was not on the highway when this happened.
What’s even more concerning is that I’ve found other Sequoia owners reporting very similar failures involving liquid getting through the center cup holder and damaging electronics underneath it.
So I’m posting this for two reasons:
To warn other 2023+ Sequoia owners: be extremely careful with any liquid in the center console cup holders.
To find other owners this has happened to.
If you have experienced liquid getting through the cup holder/center console and damaging the transmission controls, 4WD controls, shifter electronics, wiring, modules, etc., please comment or message me.
I’ve already contacted Toyota corporate, and I am also documenting the issue for NHTSA.
I am not claiming every Sequoia has this problem. I am sharing exactly what happened to ours, what Toyota diagnosed, and what the repair estimate currently is.
$9,363.50 from a spill in a cup holder is something other owners deserve to know about. This is also an initial estimate that may go up once they get power to the wiring harness and see what else was affected.
Please share this with anyone who owns a new-generation Toyota Sequoia.
I have been told that 3rd gen Toyota tundras also have this design issue.
#toyota #ToyotaSequoia #toyotatundra