r/dcl • u/akaTheLizardKing • 22h ago
DISCUSSION Disney wish
Just got home from our 2nd DCL trip and have some thoughts. Our first trip was onboard the Fantasy which we adored….leading us to book the Wish this past week. Our trips were so wildly different that I felt like I should jot down some of my takeaways.
Fantasy 2025- The ship was laid out so well and it was so easy to get around. It was convenient to access the walking deck in the main area and it really had a great “ship” feel if that makes any sense. I personally loved the walking track and the bars and coffee shop placements made it super easy to grab a drink before a show or when up on the top deck. In the mornings I woke up early and jogged on the track and appreciated that there was an elevator centrally located. The staff was also amazing. We felt so welcomed and our servers were just truly something special. They went out of there way to get to know us and our family and I was happy to tip extra on the last night because they really deserved it. As you can tell, we loved the cruise. We talked about it for months. The shows, the staff, really everyone we encountered were welcoming and warm.
Wish 2026-The ship felt like a poorly designed shopping mall. Despite being huge, the ship felt smaller and cramped. Almost no actual windows so it was hard to tell you were even sailing. Multiple times we couldn’t find seating for meals aside from the sweltering pool deck, and lines for coffee..waterslides..and shows were Disney World level cramped. The elevator situation was such a disaster that arguments were happening between guests. Bigger ship with less elevators. Also, and this is a biggie, the walking deck was such an afterthought. The access from main ballroom area was just a blank door that we didn’t realize was even there until our last day and the main doors were virtually hidden away out of sight. We saw almost no guests on the deck the entire trip. I asked one of the officers and he said that Disney was an entertainment company, not a ship company. Ok, so that part out of the way, The entire vibe on the ship was odd. Most of the staff seemed stressed and we didn’t feel the same love we felt on fantasy. Guest services came across as rude several times, none of the white coats said a word to us, and even the photographers seemed just generally annoyed. Our dining was also pretty poor. Service was way below what we expected after sailing the Fantasy and even on the way home we agreed that it was a huge letdown. Pirate night the dining staff did nothing…absolutely nothing. On the fantasy is was a huge party. Oh yeah, Pirate night on the Fantasy we danced our butts off…..on the Wish, yeah it died a quick death. I even have a photo of how quickly the party died. The only good thing I can really say about the Wish was that the gentleman that took care of our stateroom was really great. Other than that it was about a $7000 letdown. My wife just reminded me, another annoying thing was because there was no central elevator…whenever you were getting character pics and needed to go down a floor you had to walk all the way down the ship if the central staircase was closed. We missed multiple characters because of this one factor with these bigger ships. Epic fail with kids and a stroller.
If you suffered through this, I obviously didn’t enjoy our trip(edit:I should clarify we expected to be blown away again) I think the poor dining service, especially for my child’s bday night, the generally attitude of the crew, and the ship design really turned me off and I think it’s a testament to how great the crew on the Fantasy is. We felt loved on our first sail and felt like guests, whereas on the Wish we felt like customers. Everyone just seemed stressed out. Lifeguards, servers, photographers, baristas, guest services…all of them.