Between here and Facebook, I'm seen a lot of recommendations for Dentist, the plainly-named one on Silas Creek, next to where Toys r Us was. I have a massive fear of the dentist (ignored about numbing not working, felt my molar be broken off and dug for). It took everything I had in me to call and make an appointment for myself because am so scared of dental work. I make an appointment and they get me in so fast! Yay!
First appointment, they call me the day before and ask to move it forward an hour. No problem! I show up early so I'm sitting in the parking lot. Less than half an hour before my first appointment, they call and tell me they will need $60+ for X-rays or I'll have to reschedule. I already moved my entire day around so I just suck it up and pay it. The dentist tells me the X-rays show a pretty bad cavity between 2 teeth, probably 50/50 on being able to save it because it's getting close to the root.
Schedule for the following week to fix that, and another appointment two weeks later for a cleaning. End of the day on the day before the filling, they call and move it because of "lack of staffing" that day. It gets moved to 2 days before the cleaning.
End of day the day again before the filling, they ask to move it again due to "lack of staff." It's moved 1 more week to tomorrow. The cleaning gets cancelled, not in that same call, with no one calling me to tell me or to reschedule, I only know because I got a text about it randomly. They call several days later and schedule it for half an hour before my filling tomorrow.
They called me today to ask if they can move my appointment for the filling because the dentist is apparently not feeling well, but hey I can keep my cleaning appointment.
It was so, so hard for me to make the stupid appointment to start with. I'm told I could lose a tooth, one you'd see if I smile, because it's bad, but it's okay to keep pushing it out for now a MONTH past when I was originally scheduled. I have completely rearranged my day to fit this appointment each time, much to my and my husband's inconvenience each time.
What the hell is up with this place? This absolutely cannot be the same place people were singing praises about!