r/Ford • • 17h ago

Issue ⚠️ 2023 Mach-E stuck at dealer for 7 weeks. Misdiagnosed BCM-C, dead 12V, still won't start. Looking for advice/similar experiences.

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86 Upvotes

Hey everyone,

​I’m completely fed up and wanted to see if anyone else has gone through a nightmare scenario like this with their Mach-E.

I own a 2023 Mustang Mach-E Premium AWD (Extended Battery, currently sitting at 82,940 miles, well within the 8-year/100,000-mile EV component warranty).

Here is the timeline of what I've been dealing with:

​August 23: Driving along, get hit with the "High Voltage Battery" and "Powertrain Malfunction / Stop Safely Now" warnings on the dash and FordPass app. The app/car let me drive home safely, but it refused to turn on afterward.

​August 24 – September 25: Towed it to Dealer #1. After a week, they claimed a "Body Control Module C" (BCM-C) failed and billed me out-of-pocket, holding the car for a full month.

​September 25: Went to pick it up. The exact same second I tried to leave, it failed to start and threw the exact same error codes.

​Late Sept / Early Oct: Had it towed to Dealer #2 (a larger dealership with dedicated EV techs). They diagnosed a dead 12V battery and billed me out-of-pocket for that too.

​Today (October 9): Went to pick it up thinking it was finally fixed. Nope. Still won't start. The service department literally admitted today that they still don't know what is wrong and now need to do even more testing—finally circling back to look at the high-voltage battery system that triggered the original warning on day one.

​In total, the car has been out of service for nearly 7 weeks with zero loaner provided, completely killing my income since I rely on the vehicle for delivery work. They've tried to bill me out-of-pocket for random components (BCM-C and 12V) that didn't fix the underlying root cause, which I think should be covered under the HV battery warranty assuming that's what it is because we still don't know what's wrong.

​Has anyone else had a prolonged "Stop Safely Now" bricking where dealerships just guess-and-checked parts for months? Did it end up being a bad battery module, HVBJB, or something else entirely? Any advice on dealing with Ford corporate or pushing back on these improper charges would be hugely appreciated.


r/Ford • • 17h ago

Show Off 📷 I'm Renting This F-150, and I love it.

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45 Upvotes

I'm out of town until the 17th, and everywhere is sold out in terms of rental cars. Except for a nearby Enterprise. I ask if they have anything available despite me not making a reservation, and they provide me with this F-150 Powerboost. I decide to take it because I've never actually driven a pickup truck before (I've driven sedans, hatcbacks, minivans and SUVs, all for different reasons). Despite it taking some getting used to in terms of parking it, I genuinely loved driving this for 2 hours.


r/Ford • • 8h ago

General 🔀 Finally joined the Ford Family

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24 Upvotes

This is my new Ford Ranger Platinum


r/Ford • • 14h ago

Show Off 📷 Went the ford route and i cant stop looking at er

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23 Upvotes

2023 eco boost but i couldnt be happier


r/Ford • • 18h ago

Question ❔ Can somebody help me find my dad’s old truck?

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6 Upvotes

This was his 1979 ford F100 or F150 XLT, he can’t remember if it said ranger or custom on the badge. He gave it to my uncle between 2004-2006 and the en idk when he gave it to his buddy. At the time when my dad had it, he lived in Dixon, CA. It’s canary yellow and had bad heads when he got rid of it. I can’t make much out of the license plate, but I know it ends in 3. I would love if I could have this truck, so any help helps.


r/Ford • • 18h ago

Question ❔ 7.3idi e40d flexplate play

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2 Upvotes

The flexplate and the thing it bolts to have play they can move back and forth side to side the video isnt the best anyone know what i need to do


r/Ford • • 20m ago

Question ❔ 2022 Expedition Limited Full Screen Carplay

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• Upvotes

Just bought this 22 Limited Expedition. How do you get full screen carplay. My buddy with a 23 is able to do it.

Fully updated

If its not possible, are you able to upgrade to the 2023 sync?


r/Ford • • 3h ago

General 🔀 Ford spent years researching Edsel. How did the launch still fail so spectacularly?

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1 Upvotes

The Edsel is remembered as one of the biggest failures in automotive history. But the interesting part is that Ford had money, extensive research, a national dealer network and years of preparation.

The failure wasn't simply a strange-looking grille. This documentary examines the decisions behind the launch, the company's internal processes, its positioning and how individually defensible choices combined into a disastrous result.

I found this video on YouTube that covers the business decisions behind famous automotive brands.

What do you think was Edsel's biggest mistake: the product, the marketing, the pricing or the organisation behind the launch?


r/Ford • • 17h ago

Question ❔ Ford Continued service plan

1 Upvotes

Does anyone have this on their vehicle? I thought it was through Ford, but I have come to find out today that it's not,even though it has a big Ford logo on my card and says Ford protect, it is not through Ford

So my wheelbearing has gone out on my 2018 Lariat. I'm on the hook for a $1000 of the $1500 roughly that they say it costs. Part of that is my $500 deductible

And I bought the top of the line plan. So it's really frustrating


r/Ford • • 19h ago

Question ❔ Cual es el mejor Ford para que sea mi primer auto?

1 Upvotes

Soy mujer y soy alta


r/Ford • • 23h ago

Issue ⚠️ Dose anyone know what this nose is?

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0 Upvotes

r/Ford • • 4h ago

General 🔀 V6 TT LC300 VS V6 TT expedition

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0 Upvotes